Technical Support

EV Automotive Company Kota Damansara, Selangor, MalaysiaCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Technical Support & Warranty Executive located in Kota Damansara. The Technical Support & Warranty Executive will be responsible for providing technical support to customers, troubleshooting...

**Job Description / Requirement**: - Bachelor’s Degree in computer Science / Bachelor’s Degree in Information Technology/ Accountancy / CIMA qualified professional with at least 3 years of Procurement experience or equivalent - Good Work ethics and discipline - Ability to present and communicate effectively in English, written and verbally - Analytical...

Key ResponsibilitiesManage customer interactions using a ticketing system, adhering to KPIs like response time and resolution time.Troubleshoot and escalate technical issues appropriately, ensuring timely follow-up and resolution.The ideal candidate will have strong communication skills with empathy for customers' concerns and be able to diagnose and discuss...

**Responsibilities**: **Responsibilities**: - To log support calls and document/tickets their outcome to facilitate the resolution of common queries. - To redirect or escalate support requests to the appropriate member of the IT Infrastructure Team. - To pro-actively provide information to end-users on the progress of outstanding support calls. - To deploy...

_**Main Job Tasks and Responsibilities**:_ - Provide timely and accurate technical support, troubleshooting, and problem resolution for hardware, software, network, and system issues. - Respond to user inquiries, diagnose problems, and guide users through step-by-step solutions in a clear and concise manner. - Escalate complex issues to appropriate IT...

**Position title : Customer Service Executive** **Location : Bandar Sunway** **Working Days : Rotational Shift** **Responsibilities**: - To handle all customer enquiries and requests promptly, accurately and professionally. - Identify troubleshooting technical issues. - To meet service targets by achieving both service and productivity level by ensuring...

About EV Automotive CompanyWe are a leading provider of innovative electric vehicles, dedicated to delivering exceptional customer experiences.Role OverviewThis is an exciting opportunity for a skilled Technical Support & Warranty Executive to join our team in Kota Damansara. The successful candidate will be responsible for providing expert technical support...

Job Title: Technical Support Executive. We are looking for a Technical Support Executive (On-Site) to provide assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers with issues regarding our products. Ultimately, you will be a person our customers trust. They will rely on you to provide timely...

**Job Descriptions**: - Overhaul non-refurbished Vending Machines in technical workshop. - Machine troubleshooting outdoor as when required. - Perform machines reparing at technical warehouse. - Spare part management and support. - Technical Workshop upkeep and machines inventory record. - Others support ad-hoc request from superior. **Job...

Working hours: Shift work (8am-5pm, 11am-8pm and 3pm-12am) - To provide 2nd level support and technical expertise to frontlines from all channels by troubleshooting, resolving and escalating complex technical issues on FTTH, VOIP and IPTV. - Handling fibre complaint and providing technical support to customer end to end until case closure. - Perform remote...

Assist IT Administrator in System administration and troubleshooting of Windows and system. - Provide onsite technical support to clients by troubleshooting and resolving network faults and problems with network. - Provide IT helpdesk services and on-site support to end users. - Maintain and update documentation of all on-site IT service request,...

We are looking for a skilled User Support Technician to join our Roche team. As a User Support Technician, you will play a key role in providing high-quality technical support to end-users, ensuring they have access to the tools and resources they need to perform their jobs effectively.Key ResponsibilitiesThe User Support Technician will be responsible...

We are looking for a skilled Technical Support Associate to join our IT team. As a Technical Support Associate, you will be responsible for providing technical assistance to our customers and end-users.The PositionAs a Technical Support Associate, you will be working closely with our technical teams to resolve customer inquiries and issues in a timely and...

**Position: Technical Lead** **Headcount: 2** **Contract Duration: 12 months** **Work Location: CD Hub, Subang Jaya** **Experience: 10+ years** **Budget: 8k to 12k** **Mandatory Requirements**: **Role Purpose** **Principle Accountabilities** - SPOC, lead, drive, coordinate with all downstream integration points within IT DevOps providing technical...

Job description **Responsibilities**: Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the...

Responsibilities: - Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. - Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the project. **Requirements**: - Required...

Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. - Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the project **Job Types**: Part-time, Internship Contract length: 3-6...

Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. - Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the project Contract length: 3-6 months **Job Types**: Part-time,...

Provide technical support for tablets/phones to all DO for HQ and Regional offices - Provide barcode support for HQ and Regional Offices - Asset Management/Tracking/documentation on all IT related peripherals - Provide daily/weekly/monthly reports on work carried out - Able to support Windows and Android platform - Provide 1st level tablet/phone support for...

Job description - Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. - Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the project Contract length: 3-6 months **Job...