Live Chat Customer Service

**Duties and responsibilities**: - Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. - Engaging in active listening...

GrowthFnThe Role• Handling all inbound calls and live chat pertaining to customer general enquiries, complaints,  comments, feedback, and other raising issues related to the company's products.• To exceed customers' expectations in terms of customer service and accurate information.• Work in a team to achieve the required KPI elements and SLA.•...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**PROJECT: Social Media** **LOCATION: -KL Sentral** **JOB SCOPE**: - Handle and assist customers’ general inquiries via chat support systems for social media eg, FB, Insta. - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA...

The OfferOpportunity within a company with a solid track record of performanceFlexible working optionsOpportunity to make a positive impactThe JobYour responsibilities will include:Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products.To...

**Duties and responsibilities**: - Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. - Engaging in active listening...

**RESPONSIBILITIES** l Providing administrative support to ensure efficient operation of the office l Prepare communication, invoices, reports and other correspondence l To perform ad-hoc jobs required by superior from time to time l Update and check stock l Prompt replies on customer enquiries within specific time frame l Update case details l Assist...

**Job Summary**: As a Customer Service Executive in the gaming industry, you will be responsible for providing exceptional customer support to players, addressing their inquiries, troubleshooting issues, and ensuring a positive gaming experience. You will play a crucial role in maintaining high levels of player satisfaction and...

**Job Requirement**: Fresh graduates are encouraged to apply. 1. Ability to work in shift: Shift consists of 9 working hours and includes of 1-hour for rest. 2. Communication: Fluent in English & Malay, the ability to communicate in Mandarin is added advantage 3. Strong communication skills: The ability to communicate clearly, confidently, and effectively...

Job briefWe are looking for a highly driven E-Commerce Customer Service Executive to join our team. You will be supporting shoppers via e-commerce platforms and responsible in maintaining solid customer relationships by handling questions and concerns with speed and professionalism. You will support customers to complete their buyer’s journey...

**Position Title: Customer Service - English** **Working Location: Petaling Jaya** **Tenure: 1 year contract / Renewable basis** **Salary: RM 3000- RM 3200 + Shift Allowance** **Working Hour: Rotational Shift Basis** **Responsibilities**: - Supporting Digital Social Media platform - Checking sensitive content on social media based on guideline -...

Conduct live stream as a host on various online platforms on a daily basis. - Involved in the scheduling and planning of the broadcast / livestream process. - Strategise activities for more exposure and traffic allocation on Live session,Interact and answer audience questions. - Develop engaging and creative content & script for live session. Familiarise...

Job Scope: - Customer oriented with strong interpersonal skills and the ability to communicate effectively with customers - Communicating with customer through all channels (phone, social media, digital, chat, etc.) - **Must be able to speak, read and write in (Simplified) Chinese or Cantonese (Traditional Chinese)** Requirement: - 6 months to 1 year of...

**TIK TOK LIVE HOST** **1. Job Duties & Responsibilities**: - To host livestream session on TikTok - Interact and reply customer enquiry during live stream and attract potential buyers to place orders - Promote and create awareness and product range to viewers - Cooperate with PIC to participate in planning and launching activities, marketing and shooting...

This is Energizer Holdings, Inc.: Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our culture as an organization - we win together, while serving each other, with a willingness to act boldly, all while doing right. Our colleagues hail from all backgrounds, nationalities and walks of life, but...

Plan and create content, script, and program flow for live streaming. - Responsible for program hosting and managing live streaming and monitoring its effectiveness. - Develop creative ways to enhance and improve production workflow. - Excellent verbal communication and presentation skills, with the ability to convey technical information in a clear and...

The OfferA role that offers a breadth of learning opportunitiesLeadership RoleAttractive Salary & BenefitsThe JobYour responsibilities will include:Answer incoming calls including email and chat in a timely manner.Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.Build sustainable relationships...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

**Location**:Petaling Jaya, MY**Job Summary** Provide "in-office" after-sales support (i.e. customer requests, orders, complaints, billing, etc.) and excellent execution of procedures, processes and guidelines **General Responsibilities** - Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of...

One of the best selling brands on ShopeeCompany performance bonus People Management Opportunity about the companyRandstad is partnering with a rapidly growing home appliance brand that is the top choice for hundred of thousands of satisfied customers across SEA. They have won many accolades and awards, including being the No.1 Bestselling Brand within their...