Customer Service Advisor(Mandarine

**Position**: Advisor I, Customer Service ( Local Mandarin ) **Working Location**: Prima 1, Block3507, Jalan Teknokrat 5, 63000 Cyberjaya, Selangor, Malaysia. **Working Hours**: 24*7 (9 Hours Including one hour Break) **Working Days**: Monday to Sunday (5 days in week with rotational Week off!!) **Salary : Basic **:4200MYR - 4500MYR + KPI allowance max...

Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate...

**Company Description** At Language Talent Solutions, we believe that the right talent should not be limited by borders. We think beyond borders and break down barriers on all fronts. Adding the best person to your team might mean stepping out of your comfort zone. In order to build globally competitive teams, we aim to bridge borders across the world,...

We are Hiring Native Japanese **Position**: Advisor I, Customer Service ( native Japanese ) **Working Location**: Prima 1, Block3507, Jalan Teknokrat 5, 63000 Cyberjaya, Selangor, Malaysia. **Working Hours**: 24*7 (9 Hours Including one hour Break) **Working Days**: Monday to Sunday (5 days in week with rotational Week off!!) **Salary : Basic**:...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management...

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Eligibility - Valid passport**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client...

**Job Summary** The “Customer Experience Representative”( CER ) is a pivotal role as they will be in charge to service customers of a leading cryptocurrency exchange company who operates the worlds biggest bitcoin exchange and altcoin crypto exchange. (CER) will be responsible by answering product and service questions; suggesting information about other...

1.Respond to customer queries in a timely and accurate manner via Voice and Non-Voice 2. Identify customer needs and support customers in the use of specific features. 3. Monitor customer complaints on social media and escalate to client stakeholders. 4. To coordinate and resolve customer enquiries via the support of internal and external team...

**The Role**: Job Purpose: To provide end to end HR Operations support (international mobility) to employees, line managers and local HR across a designated region. Principal Accountabilities: Take ownership of the end-to-end transfer process by managing International Transfers, Domestic Transfers (for expatriates), Repatriations (as focal point) and...

JD: We are thrilled to announce an exciting opportunity for the role of Customer support/ Translation(Chinese, Mandarin, OR Cantonese) at our esteemed company, based in Cyberjaya,Malaysia. Client - Largest IT Consulting and Services Title: Customer support/ Translation Language proficiency: Fluent Mandarin/Cantonese & English Project: Healthcare **Type...

**Key Responsibilities**: - Provides meaning-for-meaning interpreting. - Follows interpreter protocols as per training, policies, and procedures. - Follows all policies and procedures related to information confidentiality and interpreter ethics. - Attends all required training. - Maintains confidentiality as policies. - Uses standard office equipment such...

**Requirements**: - Willing to work in 24/7 shift environment. - Mandarin/Cantonese Speaker with a good proficiency in English. - Preferably 3 year(s) of work experience in call center environment / healthcare / insurance. **Responsibilities**: - Escalate enquiries to relevant departments, and to follow up on enquiries with the customer. - Issue Letter of...

Mandarin-English Customer Service Specialist (Travel Project) - Location: Cyberjaya, Malaysia - Shifts: Rotational, including weekends - Responsibilities:Provide exceptional customer support for a travel-focused project, offering assistance in both Mandarin and English. Assist travelers with booking inquiries, flight reservations, hotel accommodations, and...

**The Role**: **Job Purpose**: Providing a world class HR experience to employees and HR Stakeholders in country is essential in a changing and competitive landscape. As HR Advisor, you will be on the front line of creating exceptional HR experiences. The HR Advisor is accountable for HR support to employees in the NESE Region. If you have a passion for...

**PERMANENT ROLE !!!** **Min Requirement**: Fresh Grads/Diploma/SPM can work on a rotational shift. Work location: Damansara Uptown Salary Range: Min RM 3000 -RM 3600 Date of joining: Immediate **Working Hour Job: Rotational Shifts(24/7)** **Working Days: Monday - Sunday (Rotational base)** Job Roles: - Identify customer needs and help customers use...

Responsibilities: - Advising clients about suitable travel options in accordance with their needs, wants and capabilities - Give advice on destinations - Make arrangements for transportation, hotel accommodations, car rentals, tours, and recreation - Advise on weather conditions, restaurants, tourist attractions, and recreation - Provide information on...

**RESPONSIBILITIES**: - Provides support for employees in **Middle East **with expansion to Middle East countries regarding HR systems and processes. - The role includes daily communication with employees, providing information and completing requests related to HR processes like compensation and benefits, personal administration, local and expat transfers...

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Eligibility - Valid passport / Native Japan ONLY**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending...

Looking for Customer service Representative experience with inbound and outbound calling experience. **Job Types**: Full-time, Permanent **Salary**: RM3,500.00 - RM4,000.00 per month Schedule: - Monday to Friday - Night shift **Education**: - STM/STPM (preferred) **Language**: - Mandarin (preferred) - Cantonese (preferred)

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build...