Mandarin Speaker travelling Customer Service

**Company Description** At Language Talent Solutions, we believe that the right talent should not be limited by borders. We think beyond borders and break down barriers on all fronts. Adding the best person to your team might mean stepping out of your comfort zone. In order to build globally competitive teams, we aim to bridge borders across the world,...

Job Description: We are seeking a highly motivated and experienced Customer Service Chat Representative who is a native Chinese speaker to join our exciting travel company. As a Customer Service Chat Representative, you will be responsible for providing excellent customer service to both Chinese-speaking and English-speaking customers through chat support....

Mandarin-English Customer Service Specialist (Travel Project) - Location: Cyberjaya, Malaysia - Shifts: Rotational, including weekends - Responsibilities:Provide exceptional customer support for a travel-focused project, offering assistance in both Mandarin and English. Assist travelers with booking inquiries, flight reservations, hotel accommodations, and...

1.Respond to customer queries in a timely and accurate manner via Voice and Non-Voice 2. Identify customer needs and support customers in the use of specific features. 3. Monitor customer complaints on social media and escalate to client stakeholders. 4. To coordinate and resolve customer enquiries via the support of internal and external team...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management...

**Requirements**: - Willing to work in normal working office hour. - Mandarin/Cantonese Speaker with a good proficiency in English. - Preferably 3 year(s) of work experience in call center environment / healthcare / insurance. **Responsibilities**: - Escalate enquiries to relevant departments, and to follow up on enquiries with the customer. - Issue...

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build...

**Company Background** Our client is an American business services company specializing in customer engagement and business performance. They are looking for a passionate and responsible **Customer Service (Travel/Hospitality), **to be based at **Cyberjaya, Selangor.** **Benefits**: - **Basic up to RM4,000**: - **Night shift allowance**: - **KPI...

**Job Summary** The “Customer Experience Representative”( CER ) is a pivotal role as they will be in charge to service customers of a leading cryptocurrency exchange company who operates the worlds biggest bitcoin exchange and altcoin crypto exchange. (CER) will be responsible by answering product and service questions; suggesting information about other...

_**Nature of Business: IT service and solution provider**_ - **Location: Itech Tower, Cyberjaya**_ - **Position: Personal Assistant (Mandarin speaker)**_ - **Salary Range: RM2,000- RM2,500 | Fresh grads are encouraged to apply**_ - **Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)**_ Job responsibilities: - To provide secretarial...

Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Chat Representative for our travel company. You will be responsible for providing exceptional customer service and assistance to our Japanese-speaking customers via chat, ensuring their travel experience is smooth and enjoyable. As a native...

Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate...

**Position**: Advisor I, Customer Service ( Local Mandarin ) **Working Location**: Prima 1, Block3507, Jalan Teknokrat 5, 63000 Cyberjaya, Selangor, Malaysia. **Working Hours**: 24*7 (9 Hours Including one hour Break) **Working Days**: Monday to Sunday (5 days in week with rotational Week off!!) **Salary : Basic **:4200MYR - 4500MYR + KPI allowance max...

Job Description: We are seeking a motivated and customer-focused individual to join our IT support helpdesk team. As a fluent Cantonese speaker, you will play a crucial role in providing technical assistance and support to our Cantonese-speaking users. **Responsibilities**: - Troubleshoot technical issues related to hardware, software, and network...

**PERMANENT ROLE !!!** **Min Requirement**: Fresh Grads/Diploma/SPM can work on a rotational shift. Work location: Damansara Uptown Salary Range: Min RM 3000 -RM 3600 Date of joining: Immediate **Working Hour Job: Rotational Shifts(24/7)** **Working Days: Monday - Sunday (Rotational base)** Job Roles: - Identify customer needs and help customers use...

I am **Mehamjot Kaur** and responsible for talent acquisition at my company **Abhidi Solution**. I want to attract your attention to a job opportunity I am hiring these days for. In case you are looking for your next gig or just exploring the local job market, the below may be right for you. **About the Opportunity**: Our client is looking to collaborate...

**Responsibilities**: - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. - Listen attentively to customer needs and concerns; demonstrate empathy while...

WE ARE HIRING Title: CUSTOMER SUPPORT - MANDARIN & ENGLISH GOOD SALARY PACKAGE: RM4,000 - RM6,000 JOB REQUIREMENTS* **Job Type**: 1 year contract* Experience range: 0-5 years - Fresh graduates are encouraged to apply - Open for SPM/Diploma holders - Shifts : Permanent night shift - Work location: Cyberjaya - Language proficiency: Mandarin & Good English...

Provides meaning-for-meaning interpreting. - Follows interpreter protocols as per training, policies, and procedures. - Follows all policies and procedures related to information confidentiality and interpreter ethics. - Attends all required training. - Maintains confidentiality as policies. - Uses standard office equipment such as telephones, computers,...

Responsibilities Customer Service Responsibilities list: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by...