Testing Accommodation Advocate

**About Us**: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three...

**DUTIES & RESPONSIBILITIES**: - Strive to surpass management goals in performance scorecard metrics, quality assurance, punctuality, and attendance. - Respond to calls in accordance with management standards, consistently delivering high-quality call handling and meeting established metric goals. - Identify and report issues leading to complaints,...

**Job Summary**: **Core Responsibilities**: **Customer Service** - Achieve or exceed management goals for service levels, quality assurance, attendance, and established metrics. - Answer calls promptly, handle them efficiently, and meet predefined metric goals consistently. - Maintain punctuality and adhere to company guidelines for attendance. **Complaint...

**Role Description** Streaming Services Viewer Experience (Customer Support) team is seeking a Viewer Experience Advocate who will be an exceptional addition to our Viewer Experience team. As a Viewer Experience Advocate, you will be the first point of contact for viewers and a critical brand ambassador. The right person for this role is enthusiastic at...

**Vacancy: Viewer Experience Advocates (Customer Service)** - Location: Kuala Lumpur Sentral, Malaysia. - Salary: MYR8000 + KPI Allowance: MYR889 - Working Hours: 8am-8pm (Monday-Sunday Including Public Holidays) only 5 day of working. - There are two shifts which are 8am-5pm and 11am-8pm - Language: Korean +English - Education: - High school diploma (with...

Role DescriptionStreaming Services Viewer Experience (Customer Support) team is seeking a Viewer Experience Advocate who will be an exceptional addition to our Viewer Experience team. As a Viewer Experience Advocate, you will be the first point of contact for viewers and a critical brand ambassador. The right person for this role is enthusiastic at...

**Job**: Technology **Primary Location**: Asia-Malaysia-Bukit Jalil KL **Schedule**: Full-time **Employee Status**: Permanent **Posting Date**: 09/May/2024, 2:40:45 AM **Unposting Date**: 23/May/2024, 5:59:00 PM **The Role Responsibilities** - Understand the requirements of the change/project/release to ensure adequate test plan coverage. - Design and...

The Test Administrator is responsible for administrating all aspects of the testing operations in assigned test center of Pearson Professional Centers by providing high quality on-site service in accordance with strict operational policies and procedures of the examination processes. Open to work in flexible hours between Monday to Sunday (weekend working)...

The Test Administrator is responsible for administrating all aspects of the testing operations in assigned test center of Pearson Professional Centers by providing high quality on-site service in accordance with strict operational policies and procedures of the examination processes. Open to work in flexible hours between Monday to Sunday (weekend working)...

**GENERAL SUMMARY**: Duties and Responsibilities: - Provide audit trail of all problems and resolutions (problem description, troubleshooting steps taken, resolution) through the use of Salesforce and other support tools. - Take ownership of problems, and follow appropriate escalation paths to ensure the problems are resolved in timely and effective ways to...

**Job**: Technology **Primary Location**: Asia-Malaysia-Bukit Jalil KL **Schedule**: Full-time **Employee Status**: Permanent **Posting Date**: 04/Feb/2024, 9:39:22 PM **Unposting Date**: Ongoing **Role Responsibilities** - 5+ Years of experience in designing, developing and maintaining java based automated testing frameworks. - Good Knowledge and...

**JOB DESCRIPTION** **Job Title : Testing Accommodations Advocate** **Reports To : Testing Accommodations Supervisor** **Location : KL, Malaysia** **SUMMARY**: We are looking for customer-oriented, self-driven, energetic individuals who are hungry for an excellent opportunity to get their foot in the door of a fast-growing, global organization! As a...

The Test Administrator is responsible for administrating all aspects of the testing operations in assigned test center of Pearson Professional Centers by providing high quality on-site service in accordance with strict operational policies and procedures of the examination processes. Open to work in flexible hours between Monday to Sunday (weekend working)...

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...

Location: Sunway Visio (KL)Working hours: 8 hours between 8am and 8pm / 1 hour break e.g. 8am to 5pm or 11am to 8pmBenefits: AL, MC, one-way air ticket (limited, if coming from outside Malaysia),Relocation allowance: (for those coming from outside of Malaysia)Selection Process:Web test in English and Japanese→Web interview (one time only, in English and...

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service customer support - Streaming Services Viewer Experience (Customer Support) team is seeking a Viewer Experience Advocate who will be...

**Location**: Sunway Visio (KL) **Working hours**: 8 hours between 8am and 8pm / 1 hour break e.g. 8am to 5pm or 11am to 8pm **Benefits**: AL, MC, one-way air ticket (limited, if coming from outside Malaysia), **Relocation allowance**: (for those coming from outside of Malaysia) **Selection Process**:Web test in English and Japanese→Web interview (one...

Provide audit trail of all problems and resolutions (problem description, troubleshooting steps taken, resolution) through the use of Salesforce and other support tools. - Take ownership of problems, and follow appropriate escalation paths to ensure the problems are resolved in timely and effective ways to meet customer service and Global Test Center Support...

Imagine a future where you’re part of a strong architectural community that designs and documents infrastructure architecture for our business **Welcome to Architecture & Technology** You’ll be part of our Architecture & Technology Competence team where you, together with your colleagues, will decide on product infrastructure architecture, technology,...