Viewer Experience Advocate

6 months ago


Kuala Lumpur, Malaysia WEBHELP Full time

**Location**: Sunway Visio (KL)

**Working hours**: 8 hours between 8am and 8pm / 1 hour break e.g. 8am to 5pm or 11am to 8pm

**Benefits**: AL, MC, one-way air ticket (limited, if coming from outside Malaysia),

**Relocation allowance**: (for those coming from outside of Malaysia)

**Selection Process**:Web test in English and Japanese→Web interview (one time only, in English and Japanese)

**Job Description:**
- Respond to customer inquiries (how to join, how to cancel membership, troubleshooting streaming devices, answering questions about campaigns, etc.).
- Respond via chat or phone.

**We are looking for the following personnel**:

- Academic background commensurate with visa requirements (high school graduate with at least 5 years of relevant experience, vocational or junior college with at least 2 years of relevant experience).
- **Native Japanese** only, English daily conversation level
- Able to work in a fast-paced environment and have a positive attitude towards everything.
- PC skills and basic IT skills.

AJWH

**Job Types**: Full-time, Permanent

**Salary**: RM8,000.00 - RM9,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Overtime pay
- Performance bonus



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