Customer Support

Job DescriptionWe are seeking an experienced customer support professional to join our team. The successful candidate will have a strong background in financial services and be able to interface effectively with both internal and external customers.Your primary responsibility will be to validate and process joining requests accurately and efficiently. You...

What We're Looking ForWe're looking for a dynamic and motivated individual who is passionate about delivering exceptional customer experiences. As a Senior Customer Service Analyst, you will play a critical role in shaping our customer support operations.You should have excellent communication skills, a keen eye for detail, and the ability to work...

**Customer Support Representative** **Responsibilities**: - Assist customers with product inquiries, troubleshooting, and issue resolution. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Collaborate with other teams to resolve customer issues promptly. - Keep accurate records of customer interactions and...

**Responsibilities**: - Provide professional assistance to our customers to get the best use of our products and services as well as smooth operations. - Respond to and resolve customer enquiries including clarifying customer complaints, proposing and explaining solutions, expedite correction and following up to ensure resolution and customer...

**Requirements**: - Required languages(s): English, Bahasa Malaysia & Chinese. **Responsibilities**: - Answering clients about all technical support questions - Resolve issues reported by customers, liaise with technical team as and when needed. - Ensure customers are fully satisfied with the efficient and excellent services provided at all times. -...

Confer with customers via chat about products or services or obtain details of complaints. - Check to ensure that appropriate changes were made to resolve customers' problems. - Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. - Review policy terms to determine whether...

**The Responsibilities of the Role: -**: - Provide Customer Support for live chats, tickets & calls. - Handle up to 5 to 6 live chats simultaneously, where at certain times due to platform maintenance chats can be more than 6. - Answer escalations both in Mandarin & English language. - Escalate the issues to the relevant departments. - Build sustainable...

**Key Responsibilities**: A customer support representative's primary objective is to understand the customer's problem and troubleshoot it with an optimal and effective solution. Customer support processes focus on short-term customer goals and do not directly impact revenue and other long term objectives. Some highlights of their functions are: - A...

Job OverviewPTW is seeking a highly skilled and dedicated Customer Support Specialist to join our team. As a key member of our customer support department, you will play a critical role in ensuring that our customers receive exceptional service and support.

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides customer support services to reputable financial firms. One of our biggest clients is IQ OPTION (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides customer support services to reputable financial firms. One of our biggest clients is IQ OPTION (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...

**This is a Remote position**_ **1. Responsibilities** - Answering questions about features and documenting any technical issues, and passing them on to the product team - Creating support tasks for the team - Clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

**SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD** is an international company that provides customer support services to reputable financial firms. One of our biggest clients is **IQ OPTION** (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are...

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...

An opening for 2 positions. A new, vibrant company seeking to hire young, ambitious and driven Key Account, you will assist in managing client relationships, provide customer support, and contribute to sales efforts. Strong communication and organizational skills are required, along with Basic Microsoft Office and Editing Template Design. The position offers...

**The Opportunity** We are looking for a** Customer Support Specialist **who will use their strong customer focus and knowledge to provide the best user experience. Reporting to the Chief Technology Officer, you are an integral part of the team and will ensure the delivery of customer-focused service and meeting service level expectations. As part of the...

**Online Customer Support Agent** Working for a customer focused exciting, young company that is at the forefront of their industry. within a Customer Support focused team. Must be completely fluent in English (native speaker written standard) and have suitable experience. **RESPONSIBILITIES** - At the forefront of the company operations, you will be...

We are looking for a Customer Support Specialist to assist our customers for onboarding our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator...

TNS Inc. is a leading provider of innovative technology solutions, dedicated to delivering exceptional customer experiences.Job OverviewAs a Helpdesk Support Specialist at TNS Inc., you will be part of a dynamic support team responsible for providing first-line support across our product portfolios.Key responsibilities include working a 24 x 7 shift...

The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to the outside world. 2. **Quality and a Passion for Excellence**: We always want to shoot for the best possible result. The...