Hiring Customer Support
5 hours ago
**Key Responsibilities**: A customer support representative's primary objective is to understand the customer's problem and troubleshoot it with an optimal and effective solution. Customer support processes focus on short-term customer goals and do not directly impact revenue and other long term objectives. Some highlights of their functions are: - A customer support team's underlying focus is on problem solving in the short term. - Support roles generally fall under conflict resolution, responding to tickets, answering phone calls from struggling customers, and responding to all customer concerns.
- Customer support is measured by factors like speed and quality of help received. - Some of the most important support metrics include average response time, first call resolution, customer satisfaction rating and net promoter score. Minimum Requirements: - Educational Requirements: Degree - At least 1-3year of experience in customer support, - Thrive in a fast-paced, high-growth, rapidly changing environment.
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Customer Service Associate
6 days ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full time**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...
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Telemarketing Manager
4 days ago
Kuala Lumpur, Malaysia PROACTIVE CUSTOMER SOLUTIONS Full timeDuties/Responsibilities: -Collaborates with Sales Manager to establish sales goals and to develop scripts for use by telemarketing team. -Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices. -Measures team performance; communicates goals and quotas to team; encourages and motivates...
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Hiring Customer Service
5 hours ago
Kuala Lumpur, Malaysia Quess Corp Limited Full time**Key Responsibilities**: A customer support representative's primary objective is to understand the customer's problem and troubleshoot it with an optimal and effective solution. Customer support processes focus on short-term customer goals and do not directly impact revenue and other long term objectives. Some highlights of their functions are: - A...
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Hiring Mandarine +eng, Chat Support
6 hours ago
Kuala Lumpur, Malaysia MyGlit Full time**Role**:Any Other **Timings**:Shifting Schedule (Contract To Hire) **Industry**:BPO / ITES **Process**:Chat **Functional Area**:Any Other **Work Mode**:Work from Home Key Skills: Access Platform - Mandarin + English (Local)Chat Support Indonesian + English Chat support Location: KL Sentral Shift: 24*7 Rotational shift Fresh Grads (Able to speak and...
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Customer Support Translator
7 months ago
Kuala Lumpur, Malaysia Infosight Consuting Full timeHello Folks,, We're #hiring for the below position, kindly share for wider reach: We are hiring #Customer Support Translation for #Malaysia Location. Need #Cantonese/Mandarin speaker Key Responsibilities and Accountabilities: - Provides meaning-for-meaning interpreting. - Follows interpreter protocols as per training, policies, and procedures. - Follows...
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Customer Support Executive
7 months ago
Kuala Lumpur, Malaysia MyGlit Full time**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Communication Bahasa Voice & Accent BPO Voice Process Communication Skills voice account good communication skills Voice and non-voice Invoice processing Customer Service Agent Mandarin...
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Customer Support
7 months ago
Kuala Lumpur, Malaysia LTS Search Full timeWE ARE HIRING MANDARIN CUSTOMER SUPPORT! Basic Salary RM 5,000 - RM 6,000 (Salary Package include Allowance) Working Hours : Rotational Shifts Working Location : Cyberjaya Responsibilities: Provides meaning-for-meaning interpreting Follows interpreter protocols as per training, policies, and procedures Follows all policies and procedures related to...
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Customer Support
7 months ago
Kuala Lumpur, Malaysia FUNCROWD SDN BHD Full timeAn opening for 2 positions. A new, vibrant company seeking to hire young, ambitious and driven Key Account, you will assist in managing client relationships, provide customer support, and contribute to sales efforts. Strong communication and organizational skills are required, along with Basic Microsoft Office and Editing Template Design. The position offers...
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Vice President, Customer Support
7 months ago
Kuala Lumpur, Malaysia TRanglo Full timeWe are looking for a motivated and experienced VP of Customer Support to lead our customer support department. The Vice President, Customer Support will be responsible for driving superior customer support to business partners and internal stakeholders through policies, procedures, and setting of goals. The person is required to have up-to-date knowledge on...
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Manager, Customer Service
1 week ago
Kuala Lumpur, Malaysia BTC Recruitment Malaysia Full time**Open Position: Manager, Customer Service & Support (IT Services-based Company)** An IT Services-based Company is currently hiring Manager, Customer Service & Support to join them in the Kuala Lumpur office. You will be leading the Customer Service and Support team to manage the external customers located within the SEA regions. **Key responsibilities...
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Hiring for SAP Positions
1 day ago
Kuala Lumpur, Malaysia Rationalz Full timeWe are Urgently hiring for one of our Big4 clients in Malaysia and Vietnam Current Open Positions - 1- SAP AP Treasury Support 2- SAP AR Treasury Support 3- SAP Tax [ Exp in SAP and OneSource] 4- SAP Finance [Lease Management/ RE -FX/FA.] Level - Sr Consultant / Consultant Location - Penang, Kuala Lumpur, Malaysia and Ho Chi Minh, Vietnam (Onsite)
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Kuala Lumpur, Malaysia Telekom Malaysia (TM) Berhad Full timeBasic Salary: RM 1800 - RM2,000 Working Location: Bangsar/ TTDI Damansara Working Days: Monday - Sunday (5 days working, 2 days off) Working Hours: 7.00AM - 4.30PM & 2.00PM - 10.30PM - Attend/ answer inbound calls from customers. - Identify their billing and product issues on pre-unifi. - Unifi product and assist them to solve the problems by providing...
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Accounts Executive
7 months ago
Kuala Lumpur, Malaysia Uno Hiring Full timeHe or she will be responsible for supporting accounting operations and contributing to the achievement of the organization’s financial objectives through the completion of assigned tasks. **Responsibilities**: - Handle full-set accounts with proficiency - Oversee financial processes such as collections, payments, monthly closing activities, and balance...
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Customer Support Supervisor
7 months ago
Kuala Lumpur, Malaysia inDrive Full timeMalaysia, Kuala Lumpur - Office - Shift work - Middle - We are seeking a dynamic and experienced Customer Support Supervisor to join our team in Malaysia. As a Customer Support Supervisor, you will be responsible for leading and managing a team of customer service representatives to ensure the delivery of exceptional customer...
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Mandarin Speaker Customer Support
7 months ago
Kuala Lumpur, Malaysia Eteam Workforce Sdn. Bhd. (Malaysia) Full timeAre you looking for Day shift Job Here we are hiring ," **Mandarin Speaker - Local Malaysian**" Must be fluent in English too (B2 level ) for **Customer support** ( Call Center ) Work Place - KL Sentral Salary - **3,800 -4000myr** shift - Day Shift Job type - Onsite ( need to come office ) Education - SPM & above can apply, No work experience is required...
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Customer Support Representative
6 hours ago
Kuala Lumpur, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time**Job Highlights**: - Opportunity with an international BPO company - Rotational shift schedule - Accessible by public transports - LRT Ara Damansara **Job Descriptions**: - Provide accurate and timely responses to general queries, ensuring customer satisfaction by resolving issues effectively. - Collaborate within a team to meet key performance...
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Customer Service Analyst 1-support
1 week ago
Kuala Lumpur, Malaysia Oracle Full timeCustomer Service Analyst 1-Support-220002B5 **Applicants are required to read, write, and speak the following languages**: English **Detailed Description and Job Requirements** As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This...
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Customer Support Associate
7 months ago
Kuala Lumpur, Malaysia Hubble Full time**Who are we looking for**: We are looking for a Customer Support Executive who is energetic and people oriented. You will support our customers with their queries, resolve issues and play a part in the improvement of our products. This position is based in Malaysia. **What will you be doing**: - Provide support to set up Hubble systems. - Provide...
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Kuala Lumpur, Malaysia SDZ Support Company Full timeSDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides customer support services to reputable financial firms. One of our biggest clients is IQ OPTION (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...
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External Service Provider with English and Hindi
5 hours ago
Kuala Lumpur, Malaysia SDZ Support Company Full time**SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD** is an international company that provides customer support services to reputable financial firms. One of our biggest clients is **IQ OPTION** (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are...