Customer Coordinator

2 weeks ago


Shah Alam, Malaysia Gtrade Technology Sdn Bhd Full time

**Requirements**:

- Fresh graduates are encouraged to apply.
- Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
- Possess good telephone etiquette with a smiley voice.
- Knowledge in handling basic computer (Microsoft Excel/Word etc).
- Good communication and interpersonal skills.
- Ability to multi-task, prioritise and manage time effectively
- Social media savvy

**Responsibilities**:

- Act as the point of contact between the executives and internal/external clients
- Handle requests and queries appropriately
- Record information to CRM system
- Compilation of documents and material collected from clients
- Generate weekly report
- Carry out efficient documentation and filing according to company SOP

**Benefits**:

- Annual leave and sick leave
- Bonus
- KWSP and SOCSO
- Medical & Insurance Coverage
- Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
- Career Progression opportunities - you maybe able to get promotion easily.



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