Customer Service Coordinator

5 days ago


Shah Alam, Selangor, Malaysia Mark's Food Solutions Sdn Bhd Full time
Job Overview

We are seeking a highly skilled Customer Service Coordinator to join our team at Mark's Food Solutions Sdn Bhd. This role is responsible for providing exceptional customer service, addressing inquiries and complaints in a timely manner, and maintaining accurate documentation.

Key Responsibilities
  • Respond promptly to customer inquiries via phone, email, or WhatsApp, providing accurate information and resolving issues efficiently.
  • Maintain and organize documentation, ensuring accuracy and accessibility.
  • Perform additional ad-hoc tasks and duties as needed to support the team and business operations.
Requirements

To be successful in this role, you will need:

  • A diploma or equivalent qualification; a certification in Accounting is highly desirable.
  • 1-2 years of relevant work experience, with strong communication skills in English.
  • Fresh graduates are encouraged to apply, with a willingness to learn and grow.


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