Customer Service Officer

4 days ago


Shah Alam, Selangor, Malaysia NextMed Clinic Full time
Job Responsibility
  • To efficiently handle inbound and outbound customer call inquiries.
  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • To be constantly guided by company's service standards.
  • Effectively manage large numbers of incoming calls.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
Job Requirements
  • Language Required: Mandarin, English and Bahasa Malaysia.
  • Candidates must possess at least a Diploma.
  • Fresh Graduates are encouraged to apply.
  • Previous working experience in Customer Service, or Customer Service related fields (i.e. Telemarketing, Billing, Customer Liaison etc.) is an added advantage but not essential.
  • Possess good telephone etiquette with a smiley voice.
  • Knowledge in handling basic computer applications (Microsoft Excel/Word etc.).
  • Good communication and interpersonal skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Social media savvy.
Job Benefits
  • Annual Leave and Sick Leave.
  • Bonus.
  • KWSP and SOCSO.
  • Medical Coverage.
  • Yearly increments to upgrade your basic salary and improve your lifestyle.
  • Career progression opportunities - you may be able to get promotions easily.
#J-18808-Ljbffr

  • Shah Alam, Selangor, Malaysia Maxim Order Service Full time

    Maxim Order Service seeks a Customer Engagement Officer to join our team. In this role, you will be responsible for developing and maintaining relationships with customers, drivers, and business partners to drive sales growth and customer satisfaction.Key Responsibilities:Customer Outreach: Engage with customers to understand their needs and...

  • Advertising Officer

    18 hours ago


    Shah Alam, Selangor, Malaysia Maxim Order Service Full time

    5 days ago Be among the first 25 applicantsRecruitment Specialist | Hiring across SEA and SAKey tasks:Actively participate in promotional campaigns designed to enhance brand awareness within the city, engaging with the community and potential customers.Identify and approach potential business partners to propose collaborative opportunities that foster...


  • Shah Alam, Selangor, Malaysia Tech Up Sdn Bhd Full time

    This job is for a Customer Relations Officer in sales. You might like this job because you get to connect with teachers, parents, and students, ensuring customer satisfaction and leading a team to meet sales goals while developing problem-solving strategies.ResponsibilitiesTo achieve and increase the sales goals set by the company for educational services.To...


  • Shah Alam, Selangor, Malaysia Sunrise Industrial Supplies Sdn Bhd Full time

    Are you looking for a challenging role that involves working closely with customers? We have an exciting opportunity for a Customer Service Representative at Sunrise Industrial Supplies Sdn Bhd.About the Role:Routine processing of sales orders and monitoring of customer queriesResolving logistical issues related to customer ordersProviding basic customer...


  • Shah Alam, Selangor, Malaysia TIME's group Full time

    **Job Description:**We are seeking a skilled Customer Service Executive to join our team at TIME's group. The ideal candidate will have a good understanding of the company's products and services.**Responsibilities:Interact with customers in a timely manner and ensure follow-up on feedback.Update and maintain accurate customer service documentation,...


  • Shah Alam, Selangor, Malaysia 4x4 Full time

    Join us at 4x4 as a Customer Service and Sales Associate! We are seeking a motivated individual to handle daily operations, generate sales records, and conduct research on products and services.About the JobThis is an entry-level position that involves supporting regular office operations, entertaining phone calls inquiries, job delegation, and subordinates...


  • Shah Alam, Selangor, Malaysia Tech Up Sdn Bhd Full time

    Job OverviewTech Up Sdn Bhd is a leading provider of educational services, and we are seeking an experienced Customer Relations Officer to join our team. As a key member of our sales department, you will be responsible for building strong relationships with teachers, parents, and students, ensuring customer satisfaction and driving business growth.


  • Shah Alam, Selangor, Malaysia BIG PHARMACY HOLDINGS SDN BHD Full time

    Job Opening: Business Development Corporate Admin AssistantBIG Pharmacy Holdings Sdn Bhd is seeking an experienced professional to join our team as a Business Development Corporate Admin Assistant.The ideal candidate will have excellent administrative skills, attention to detail, and the ability to work effectively in a fast-paced environment.About Us:We are...


  • Shah Alam, Selangor, Malaysia Deugro (Scandinavia) Oy Full time

    deugrow was founded in Frankfurt am Main and is the first company of the deugro group, where it has its focus on global project freight forwarding. Every day the industry and deugro face the challenges of the logistics industry and our employees use their expertise to ensure large cargo is transported safely, effectively, and efficiently, through innovative...


  • Shah Alam, Selangor, Malaysia HLA Full time

    About the RoleThis is a unique opportunity for a motivated individual to join our company as a Customer Service Specialist. In this role, you will be responsible for providing excellent customer service, handling customer inquiries, and maintaining a high level of product knowledge.


  • Shah Alam, Selangor, Malaysia Hong Leong Assurance Berhad Full time

    About the RoleThe Customer Service Expert will be responsible for delivering exceptional customer experiences and ensuring that all transactions are completed accurately and efficiently.Main ResponsibilitiesProvide prompt and effective customer service across various channels.Ensure that all customer inquiries are resolved promptly and professionally.Work...


  • Shah Alam, Selangor, Malaysia IRKAZ GOURMET SDN BHD Full time

    Job Description:We are seeking a highly skilled and motivated Customer Service Representative to join our team at IRKAZ GOURMET SDN BHD. As a key member of our customer-facing staff, you will be responsible for delivering exceptional service to our customers while maintaining the highest standards of quality and efficiency.Key Responsibilities:Greet...

  • Sales Officer

    4 days ago


    Shah Alam, Selangor, Malaysia TIME's group Full time

    Time's Group is a leading trading company specializing in welding and safety products.We are committed to providing excellent customer service and support.This role is responsible for sales order processing, customer inquiries, and preparing sales reports.Key Responsibilities:Sales Order Processing: Receive and process sales orders in a timely...


  • Shah Alam, Selangor, Malaysia Signify Full time

    We are looking for an experienced Customer Order Specialist to join our team. In this role, you will be responsible for managing orders and providing customer service for our Professional Lighting business in Malaysia. The ideal candidate will have a strong understanding of customer order execution cycle, excellent communication skills and the ability to...


  • Shah Alam, Selangor, Malaysia Hong Leong Bank Full time

    Job OverviewWe are seeking an experienced Customer Service Manager to lead our operations team and maintain seamless daily branch activities.Key ResponsibilitiesSolicit new business opportunities through referrals, cold calls, and sales visits.Cross-sell banking and financial products to customers.Evaluate and propose credit applications carefully.BUILD...


  • Shah Alam, Selangor, Malaysia GoodMorning Global Sdn Bhd Full time

    Job OverviewWe are seeking a skilled Customer Service Professional to join our team at GoodMorning Global Sdn Bhd. The successful candidate will be responsible for providing exceptional customer support, ensuring timely delivery of orders, and maintaining accurate records.


  • Shah Alam, Selangor, Malaysia Mark's Food Solutions Sdn Bhd Full time

    Job OverviewWe are seeking a highly skilled Customer Service Coordinator to join our team at Mark's Food Solutions Sdn Bhd. This role is responsible for providing exceptional customer service, addressing inquiries and complaints in a timely manner, and maintaining accurate documentation.Key ResponsibilitiesRespond promptly to customer inquiries via phone,...


  • Shah Alam, Selangor, Malaysia Linaco Group Full time

    About Linaco GroupWe are a leading company in the food industry, committed to delivering high-quality products and services.Job DescriptionWe are seeking a highly skilled Sales Admin to join our team. The successful candidate will be responsible for providing support to our sales team and performing various administrative tasks, including:Key...


  • Shah Alam, Selangor, Malaysia Ruma Home Sdn. Bhd. Full time

    RequirementsA young, vibrant, and outgoing individual who is passionate about delivering excellent customer service.Minimum SPM qualification with proficiency in Malay, English, and/or Mandarin (bonus points awarded for multilingual skills).No prior working experience is necessary as comprehensive training will be provided.Fresh graduates are welcome to...


  • Shah Alam, Selangor, Malaysia TIME's group Full time

    TIME's Group is a dynamic and rapidly growing retail organization with over 1000 stores worldwide.Our VisionWe aim to provide customers with a unique shopping experience through our high-quality second-hand clothing products from Japan. Our stores offer a clean, organized, and welcoming environment where customers feel valued and supported.As a Store...