Assistant Restaurant Manager

4 days ago


Petaling Jaya, Malaysia New Ocean World Fine Food City Sdn. Bhd. Full time

**Responsibilities**:
**Operational Management**:Assist in overseeing daily restaurant operations, including opening and closing procedures.
Ensure compliance with health and safety regulations and maintain a clean and sanitary environment.
Supervise staff to ensure efficient workflow and adherence to standard operating procedures.
Handle customer inquiries, concerns, and complaints in a professional and timely manner.

**Staff Supervision and Training**:Assist in recruiting, training, and supervising restaurant staff.
Schedule and manage staff shifts, ensuring adequate coverage during peak hours.
Foster a positive work environment through effective communication and leadership.

**Customer Service**:Ensure a high level of customer satisfaction by addressing customer issues promptly.
Train staff in excellent customer service and monitor service quality.
Interact with customers to gather feedback and implement improvements.

**Financial Management**:Assist in managing budgets and controlling operational costs.
Monitor inventory levels and collaborate with the management team to optimize stock levels.
Support the implementation of pricing strategies to maximize revenue.

**Quality Control**:Ensure the consistency and quality of food and service.
Conduct regular inspections to maintain cleanliness and adherence to standards.
Collaborate with the kitchen staff to address any quality concerns.

**Team Collaboration**:Collaborate with the Restaurant Manager and other team members to develop and implement strategies for business growth.
Participate in management meetings to discuss challenges, achievements, and improvements.

**Requirements**:

- Proven experience in a supervisory or managerial role within the restaurant industry.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Knowledge of health and safety regulations.
- Familiarity with inventory management and cost control.
- Customer-focused mindset and dedication to delivering exceptional service.
- Ability to work in a fast-paced environment and handle stressful situations.
- Able to converse in Mandarin will be an added advantage.

**Education and Qualifications**:

- Cert/Diploma/Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
- Relevant certifications or training in restaurant management.

Pay: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend jobs

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you Malaysia Local
- How many years you work as Supervisor/Assistant Manager?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Restaurant Management: 2 years (preferred)

**Language**:

- Mandarin (preferred)

Expected Start Date: 07/01/2024


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