Customer Service Executive/fresh Graduates/mnc/bank

3 months ago


Kuala Lumpur, Malaysia Ask Resources Full time

The company:
Our client is a **multinational financial institution** with a strong regional presence. With a commitment to innovation, a customer-centric approach, and dedication to excellence, our client is consistently recognized as a preferred banking partner. Join us and be part of a team that shapes the future of banking.

**Job highlights**:

- Multiracial working environment
- Full training will be provided
- Permanent role
- Attractive allowances and incentives

**Main responsibilities**:

- ️Answer incoming calls
- ️Solving customer's inquiries or complaints regarding products or services
- ️Promoting current promotion or package to the call-in customers (when the chance arise)
- Provide accurate information on products and services to the customer.

**Remunerations**:

- Basic salary up to RM3800 (**Based on experience and education level**)
- Quarterly incentives RM800 - RM1800 max
- Shift allowance RM350
- Language allowance RM300 (Mandarin Speaker)
- Other allowance: Transport allowance, Meal allowance, OT claims and etc

**Requirements**:

- Fresh graduate Degree holders are welcome
- SPM and Diploma holders with call center experiences are encouraged to apply
- Call center experience in banking line is an added advantage
- Open for any race and gender.
- Mandarin will be an added advantage

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM2,500.00 - RM3,800.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

COVID-19 considerations:
Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Your expected salary range?

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care: 1 year (preferred)

**Language**:

- Mandarin (preferred)



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