Customer Service

**Key Responsibilities**: - Responsible to handle all customers enquiries in a quality manner - Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time - Follow up orders from order placed to delivery & provide after-sales service - Maintain accurate system records and monitor inventory transactions to...

**Responsibilities**: - Handle all incoming calls from customers - Provide good customer services and maintain good report with company customers - Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. - Work closely with team members to achieve optimum efficiency and...

Hiring for THEGADGETSTALL( Phone case company) Prefer: 1. Energetic, punctual, discipline 2. Know how to use excel 3. Active on social media (have knowledge) 4. Strong customer service skills. 5. Dealing directly with customers via Social Media (online) 6. Monitor inventory & packing 7. Female & Below 30 years old **Location**: Bukit Jelutong, Shah...

**JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...

**Hiring Branch: Cycle & Carriage Glenmarie, Shah Alam** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for...

**Job Opportunity: Customer Service Officer ** **Position: Customer Service Officer** **Type: Full-time** **Schedule: 5 days a week with 2 off days. (Each Shift is 10 hours with 1 hour break.)** **Responsibilities**: - Greet and assist customers with a positive attitude. - Provide information on pricing, lanes, and services. - Manage reservations,...

**Position Overview**: **Key Responsibilities**: - Customer Support: Provide prompt, professional, and courteous assistance to customers, responding to their inquiries, complaints, and requests through various communication channels. - Problem Resolution: Identify and resolve customer issues promptly by gathering relevant information, troubleshooting...

**Responsibility** - Handle inbound calls and outbound calls if required - Maintain accurate records and document all customer service interactions and resolutions - Work closely with Operation, Quality Assurance, and other relevant departments in resolving customer feedback - Measure and report insights from customer feedback data to respective departments...

Develop and build relationships with customers and a network of contacts understand customer needs and achieve business objectives. - To be liaison between the customer and the organization and to be the single point of contact for customer. - Hold regular reviews with customer to discuss KPIs, issues/operation issues, customers related issues as well as...

Handling Customer’s inquiries and ensure to comply with operation procedures. - Handling customer complaints and resolving issues to ensure customer satisfaction. - Build up a loyalty bond with the customer by providing excellent customer services. - Coordinating with other departments within the organization to ensure smooth and efficient operations. -...

The **Customer Service Assistant or Executive ** are working as Front Line or Back End in Courier Service. He/ She is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and complaints. **Key Activities/Accountabilities** - Enter customers’ shipment booking into the...

2. Assist customers with booking, tracking, and managing their freight shipments. 3. Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests. 4. Resolve customer complaints and issues effectively and in a timely manner. 5. Maintain customer databases and update shipment information as...

**KEY DUTIES AND RESPONSIBILITIES** - Process all Sales Orders accurately and promptly. - Prepare and issue sales invoices - To support sales & marketing activity - Answers all customers’ queries professionally and courteously. - Records and resolves all after-sales issues. - Seeks assistance from Supervisors for unresolved queries if necessary. -...

**Responsibilities**: - To assist in managing clerical tasks relating to Mitsubishi Assist 24Hour (MA24) and the department SOPs. - To assist in managing DCREs scorecard. - To support the incoming calls from dealers and customers. - To support in managing departmental reports. - Support in daily operations and administrative tasks such as data compilation,...

As an intern, you will be assigned to assist in the operations of our customer experience center. Including daily operations of retail outlet, customer service, stock control, promotion planning, and cash receiving management. **Location**: Central i-City Mall, Shah Alam. **Allowance **:RM 700 / month. **5 days week **:Monday to Friday, 11 am to 9 pm,...

Duties Process Efficiency: - Perform daily operation covering order processing, purchasing, invoicing and distribution. - Handle stock replenishment routines for parts / equipment - Monitor stock aging and communicate to Sales Team - Work closely with customer, sales team, warehouse and transporter to ensure on time in full (OTIF) delivery. - Ensure local...

The Customer Service Executive will perform forwarding tasks for customer service activities. In this role, you will execute well-established customer service activities. Key Accountabilities Execute import and export operation including monitoring shipment and co-ordination with all stakeholders. Provide administrative support in executing customer service...

Work as a Cashier or Customer Service Officer in a bowling center. **Working Time: - ** **Shift 1 : 9.30AM - 6.00PM** **Shift 2 : 4.00PM - 12.30PM** **Every week rotational Shift **Salary**: RM1,500.00 - RM2,000.00 per month

Manage and respond promptly to all customer enquiries made online on: WhatsApp, Social media platforms, Shopee, Lazada and phone calls - Provide after sales service and reply all customers inquiries - Collect data on customers’ feedback and prepare reports to help the company identify and analyze critical areas for improvement - Receive and manage...

A leading Third party administrator in Medical Healthcare Industry is seeking an experienced **Customer Service Executive** specializing in handling **Guarantee Letter** Issuance. As a **Customer Service Executive**, you will play a role in: - Process guarantee letter requests promptly and accurately. - Verify customer information to ensure the issuance of...