Customer Experience Team Lead

JOB DESCRIPTION Support daytoday customer relation activities involving appointment management, customer feedbacks, dentist schedule and operational matters. Identify customer relation improvement activities, update and review daily reports to ensure accuracy and timeliness. Drive higher rate of patient's retention through database review, analysis and task...

As a **Warehouse Team Lead**, you will play a crucial role in ensuring the efficient and effective operation of our warehouse. Your responsibilities will encompass various aspects of inventory management, logistics, and team coordination. Here’s what you’ll be doing: **Operational Planning and Organization**: - **Plan and organize daily operations**...

As a Warehouse Team Lead, you play a critical role in ensuring the smooth operation of our warehouse.Your duties cover inventory management, logistics, and team coordination.What You'll Do:Operational Planning and Organization:- Plan and manage daily operations in the warehouse for both incoming and outgoing materials. Ensure a seamless transfer of raw...

Processing customer orders from portal Communicate with customer on their inquiries Handling customer refund and delivery Picking & Packing customer orders immediately once received orders from customers. Loves organizing and packing (loading, wrapping, sealing). Inspecting the merchandise for damage, flaws, and irregularities. Locating and extracting stocks...

Processing customer orders from portal. Communicate with customer on their inquiries. Handling customer refund and delivery. Picking & Packing customer orders immediately once received orders from customers. Loves organizing and packing (loading, wrapping, sealing). Inspecting the merchandise for damage, flaws, and irregularities. Locating and extracting...

**BOOST JUICE BARS** - **Industry: Food & Beverage**_ - **Position: Team Leader**_ Boost Juice, originally from Australia, is Malaysia's largest juice and smoothie chain has expanded to 150 stores across Malaysia, Singapore, Brunei, Indonesia, and soon Thailand. Boost is not just a smoothie & juice bar - it is an innovative retail concept based on great...

Processing customer orders from portal. - Communicate with customer on their inquiries. - Handling customer refund and delivery. - Picking & Packing customer orders immediately once received orders from customers. - Loves organizing and packing (loading, wrapping, sealing). - Inspecting the merchandise for damage, flaws, and irregularities. - Locating and...

Processing customer orders from portal - Communicate with customer on their inquiries - Handling customer refund and delivery - Picking & Packing customer orders immediately once received orders from customers. - Loves organizing and packing (loading, wrapping, sealing). - Inspecting the merchandise for damage, flaws, and irregularities. - Locating and...

Position Title: Technical Lead Industry: IT Software Solution Location: Bangsar South Job Responsibilities 1. Technical Leadership: - Provide technical leadership and guidance to a team of web developers. - Lead architectural discussions and decisions, ensuring adherence to best practices and standards. - Mentor team members, fostering a culture of...

**Responsibilities**: - Source new sales opportunities through inbound lead follow-up and outbound cold calls (leads are provided by the company) - Understand customer needs and requirements. - Close sales and achieve monthly/quarterly quotas. - Contribute to team effort by accomplishing related results as needed. - Build and funnel sales opportunities via...

**Responsibilities**: - Source new sales opportunities through inbound lead follow-up and outbound cold calls (leads are provided by the company) - Understand customer needs and requirements. - Close sales and achieve monthly/quarterly quotas. - Contribute to team effort by accomplishing related results as needed. - Build and funnel sales opportunities via...

Customer Service Operators (CSO) take calls from customers who are needing immediate assistance. CSO handle incoming calls and initiate outbound calls to customers while noting down key information. You will be responsible to manage and lead a team of CSOs in achieving their KPIs and overall company goals. CSOs are expected to follow established methods and...

Customer Service Operators (CSO) take calls from customers who are needing immediate assistance. CSO handle incoming calls and initiate outbound calls to customers while noting down key information. You will be responsible to manage and lead a team of CSOs in achieving their KPIs and overall company goals.CSOs are expected to follow established methods and...

Conduct LIVE Streaming as a Host on various online platforms (Tiktok / Shopee / InstagraM/Facebook and etc.) on a daily basis. - Interact with your audience through chat, voice, or video during live streams, providing real-time engagement, feedback, and entertainment. - Make your live streams as interactive and engaging as possible. - To strategize...

CUSTOMER SERVICE CHERAS, KUALA LUMPUR Job Summary: We are looking for a qualified Helpdesk Administrator to lead our Helpdesk Team. You will be responsible to manage & improve our Helpdesk Operation as well as the Helpdesk System to provide excellent customer service and resolve all technical issues. Duties and Responsibilities: To attend and respond to...

Job Description - Overall, in charge of project delivery; - Plan and recruit necessary personnel to build the Project and Construction team; - Work closely with the clerk of work/site supervisor/ the team to ensure smooth construction progress; - Prepare budget based on scope of work and resource requirements; - Track project costs in order to meet budget; -...

Conduct LIVE Streaming as a Host on various online platforms (Tiktok / Shopee / InstagraM/Facebook and etc.) on a daily basis. Interact with your audience through chat, voice, or video during live streams, providing realtime engagement, feedback, and entertainment. Make your live streams as interactive and engaging as possible. To strategize activities for...

CUSTOMER SERVICECHERAS, KUALA LUMPURJob Summary:We are looking for a qualified Helpdesk Administrator to lead our Helpdesk Team. You will be responsible to manage & improve our Helpdesk Operation as well as the Helpdesk System to provide excellent customer service and resolve all technical issues.Duties and Responsibilities:To attend and respond to customer...

Responsibilities: Source new sales opportunities through inbound lead followup and outbound cold calls (leads are provided by the company) Understand customer needs and requirements. Close sales and achieve monthly/quarterly quotas. Contribute to team effort by accomplishing related results as needed. Build and funnel sales opportunities via direct customer...

**Responsibilities**: - Source new sales opportunities through inbound lead follow-up and outbound cold calls (leads are provided by the company) - Understand customer needs and requirements. - Close sales and achieve monthly/quarterly quotas. - Contribute to team effort by accomplishing related results as needed. - Build and funnel sales opportunities via...