Customer Support

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

**Responsibilities**: - Support POS system and other customized in house software - Knowledge of POS will be an advantage - Knowledge of Hardware - Work with technical team and share information across the organisation. **Requirements**: - Proven field service experience. - Ability to troubleshoot, test, repair and service technical equipment. - Ability...

**Hiring Branch: Cycle & Carriage Cheras** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all vehicles, as...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to...

Location: Seri Kembangan Salary range: up to RM9000 **Responsibilities**: - To provide the technical advice and support to end users regarding the use of computer hardware and software, perform routine installs, modify and make minor repairs to hardware and software systems. - To follow up on the progress of the issue until closure, in order to provide...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

This position is responsible for fostering customer engagement to ensure a compelling and resonant customer experience. **Responsibilities**: - Investigate and resolve customer complaints or issues efficiently, aiming for first-contact resolution whenever possible. - Stay informed about product features, promotions, and updates to provide comprehensive...

Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. - Maintain a positive, empathic and professional attitude towards customers at all times. - Resolve product or service problems by clarifying the customer's complaint; determining the...

Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. - Maintain a positive, empathic and professional attitude towards customers at all times. - Resolve product or service problems by clarifying the customer's complaint; determining the...

Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. - Maintain a positive, empathic and professional attitude towards customers at all times. - Resolve product or service problems by clarifying the customer's complaint; determining the...

Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. - Maintain a positive, empathic and professional attitude towards customers at all times. - Resolve product or service problems by clarifying the customer's complaint; determining the...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. - Maintain a positive, empathic and professional attitude towards customers at all times. - Resolve product or service problems by clarifying the customer's complaint; determining the...

**Job responsibilities**: - Daily monitor and reply customer inquiries appropriately across all E-commerce platforms (Website, Shopee, Lazada & etc) to ensure a reliable and consistent customer experience. Manage to follow up with customers' requests, enquiries, orders etc; - Daily monitor on product reviews / ratings and reply to queries to ensure customer...

Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. - Maintain a positive, empathic and professional attitude towards customers at all times. - Resolve product or service problems by clarifying the customer's complaint; determining the...

**Job responsibilities**: - Daily monitor and reply customer inquiries appropriately across all E-commerce platforms (Website, Shopee, Lazada & etc) to ensure a reliable and consistent customer experience. Manage to follow up with customers' requests, enquiries, orders etc; - Daily monitor on product reviews / ratings and reply to queries to ensure customer...

Provide first level contact and convey resolutions to customer issues. - Properly escalate unresolved queries to the next level of support. - Track, route and redirect problems to correct resources. - Update customer data and produce activity reports. - Walk customers through problem solving process. - Follow up with customers, provide feedback and see...

**Customer Care Assistant - Eye Specialist Clinic** **Salary**: RM2500 - RM3500 Working days: Monday - Sunday (5 days working, 2 days off - rotate) Working hours: Monday - Saturday - 8:30a.m - 6p.m Sunday - 10a.m - 5p.m **Job Responsibilities: - ** - Provide excellent service, stream line patient flow, manage complaints, gather feedback/testimonials,...

Responsible for ensuring smooth, systematic and well maintained operation and seminar of the company - Responsible for maintaining online payment system and provide follow-up action with customers to ensure that problems can be resolved - Responsible for providing administrative support. - Responsible for informing customers about the latest features and...