Customer Support Executive

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

**Tasks & responsibilities** - Handle all inbound calls in regarding to customers’ general inquiries. - Ready to assist customer to solve their problem and issues on time. - Liaise with service team and IT department. - To closely follow up with customer complaints, ensuring customers satisfaction. **Benefits** - Yearly increment based on performance - 5...

_**VERY URGENT!**_ **Responsibilities**: - Prepare FULL Set Account - Good communication, interpersonal and problem-solving skills. - Reconciles the department’s accounting activities to ensure accuracy and completeness. - Manage day-to-day finance operations activities. - To support month-end, quarterly and year-end financial closing, and reporting. -...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

**Role Summary**: **Key responsibilities**: - Conduct evaluation of Call Center and Customer Service interactions to ensure adherence to quality standards. - Implement and maintain Quality Assurance processes and protocols. - Evaluate the performance of Call Center and Customer Service representatives based on established criteria. - Provide contractive...

**RESPONSIBILITIES** **Effectively manage incoming calls.** - Resolve customer complaints and questions via phone. - Reach out to existing customers to conduct Service Quality Calls. - Act as the company gatekeeper. - Maintain good relationship between internal & external customers and company **REQUIREMENTS** - No minimum working experience in the related...

**JOB RESPONSIBILITIES**: **Effectively manage incoming calls.** - Effectively manage incoming calls. - Resolve customer complaints and questions via phone. - Reach out to existing customers to conduct Service Quality Calls. - Act as the company gatekeeper. - Maintain good relationship between internal & external customers and company **REQUIREMENTS**: -...

**Responsibilities**: - Support POS system and other customized in house software - Knowledge of POS will be an advantage - Knowledge of Hardware - Work with technical team and share information across the organisation. **Requirements**: - Proven field service experience. - Ability to troubleshoot, test, repair and service technical equipment. - Ability...

Jawatan : Sales Support Min: Fresh Graduate / SPM Kerja 5 Hari Cuti Umum - Tagging Database - Inbound & Outbound Call - Melakukan Kerja Pejabat - Menerangkan butiran produk kepada pelanggan **Job Details** **JOB INFO & REQUIREMENT** - Contract Type- Full-time- Job Type- Executive- Experience Level- < 1 year- Job Categories- Admin/Data Entry- Minimum...

Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. - Maintain a positive, empathic and professional attitude towards customers at all times. - Resolve product or service problems by clarifying the customer's complaint; determining the...

Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. - Maintain a positive, empathic and professional attitude towards customers at all times. - Resolve product or service problems by clarifying the customer's complaint; determining the...

Job Responsibilities: - Resolve customer service enquiries and issues promptly, ensure effective and timely follow up - Communicate and coordinate with internal departments on any direct requests and unsolved issues - Work closely with WHs on problems picking items & Book’s condition QC issue SO and communicate with customer on suitable outcome timely. -...

Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. - Maintain a positive, empathic and professional attitude towards customers at all times. - Resolve product or service problems by clarifying the customer's complaint; determining the...

To attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standards Ensure meeting service targets in achieving service, productivity and quality assurance level. To meet daily targets. Assist in creating ways for delivering excellent customer service or problems...

**LOCATION : HQ SELAYANG** **Responsibilities**: **Customer Service** - Communicate effectively with customers via all official communication channels to ensure queries and concerns are addressed promptly and courteously. - Maintain meticulous records of customers’ interactions, transactions, comments and complaints to identify trends and areas for...

Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. - Maintain a positive, empathic and professional attitude towards customers at all times. - Resolve product or service problems by clarifying the customer's complaint; determining the...

Memastikan kebersihan kedai di laksanakan. - Membuat pengiraan produk dan stok agar “OHB” dan POS sama. - Memastikan etika pemakaian dan keterampilan sentiasa dalam keadaan yang baik. - Memastikan menepati jadual dan tugasan yang telah ditetapkan. - Boleh bekerja shift. - Menerima stok dari HQ dan mesti sama dengan “transfer note”, dan jika tidak...

Memastikan kebersihan kedai di laksanakan. - Membuat pengiraan produk dan stok agar “OHB” dan POS sama. - Memastikan etika pemakaian dan keterampilan sentiasa dalam keadaan yang baik. - Memastikan menepati jadual dan tugasan yang telah ditetapkan. - Boleh bekerja shift. - Menerima stok dari HQ dan mesti sama dengan “transfer note”, dan jika tidak...

**Hiring Branch: Cycle & Carriage Cheras** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all vehicles, as...

**Responsibilities**: - Meet and greet customers - Assigning customers to available executives - Attending to telephone calls & inquiries - Monitor selected activities e.g test drive and demo car movement - Updating database - Preparation of reports and related documents - Assist in CSI and CRM activities - Assist in administrative duties **Job...