Customer Support Executive

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to support global...

About Us:Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

**About Us**: Brighten Business Consulting Sdn Bhd, a leading digital marketing and manpower outsourcing service agency headquartered in Hong Kong, is expanding its team in Malaysia. With a presence in Malaysia, Taiwan, UK, and Australia, and over a decade of experience in marketing, business strategy, and technological solutions, we are committed to...

**Tasks & responsibilities** - Handle all inbound calls in regarding to customers’ general inquiries. - Ready to assist customer to solve their problem and issues on time. - Liaise with service team and IT department. - To closely follow up with customer complaints, ensuring customers satisfaction. **Benefits** - Yearly increment based on performance - 5...

Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to support global...

Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to support global...

About Us:Brighten Business Consulting Sdn Bhd, a leading digital marketing and manpower outsourcing service agency headquartered in Hong Kong, is expanding its team in Malaysia. With a presence in Malaysia, Taiwan, UK, and Australia, and over a decade of experience in marketing, business strategy, and technological solutions, we are committed to delivering...

_**VERY URGENT!**_ **Responsibilities**: - Prepare FULL Set Account - Good communication, interpersonal and problem-solving skills. - Reconciles the department’s accounting activities to ensure accuracy and completeness. - Manage day-to-day finance operations activities. - To support month-end, quarterly and year-end financial closing, and reporting. -...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. Maintain a positive, empathic and professional attitude towards customers at all times. Resolve product or service problems by clarifying the customer's complaint; determining the cause...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to...

About Us:Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

**Role Summary**: **Key responsibilities**: - Conduct evaluation of Call Center and Customer Service interactions to ensure adherence to quality standards. - Implement and maintain Quality Assurance processes and protocols. - Evaluate the performance of Call Center and Customer Service representatives based on established criteria. - Provide contractive...

**RESPONSIBILITIES** **Effectively manage incoming calls.** - Resolve customer complaints and questions via phone. - Reach out to existing customers to conduct Service Quality Calls. - Act as the company gatekeeper. - Maintain good relationship between internal & external customers and company **REQUIREMENTS** - No minimum working experience in the related...

**JOB RESPONSIBILITIES**: **Effectively manage incoming calls.** - Effectively manage incoming calls. - Resolve customer complaints and questions via phone. - Reach out to existing customers to conduct Service Quality Calls. - Act as the company gatekeeper. - Maintain good relationship between internal & external customers and company **REQUIREMENTS**: -...

About Us:Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to...

As a Sales Support to Sales Director, you will work closely with the Sales Team and assist in administrative matters in building up new business opportunities. Some of your tasks include: Providing customised proposals to different client needs Communicate, facilitate and schedule supplier / customer meetings Oversee projects execution & coordination with...

Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. Maintain a positive, empathic and professional attitude towards customers at all times. Resolve product or service problems by clarifying the customer's complaint; determining the cause...

Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. Maintain a positive, empathic and professional attitude towards customers at all times. Resolve product or service problems by clarifying the customer's complaint; determining the cause...