Junior IT Technical Support

**THE OPPORTUNITY** This is an exciting opportunity to work with the internal ASW IT Team. We are an Australian company with headquarters in Sydney and contemporary offices spread across Vietnam, the Philippines, and Malaysia. ASW provides outsourcing and offshore service solutions to build a company with talented professionals. Currently, we are looking...

**Responsibilities**: **Responsibilities**: - Onsite repair for technical hardware issues that cannot be resolved remotely. - Provides technical support on covered hardware products to return them to operating condition. - Provides technical support at site or through phone support. - Identify and attend to system and user problems arising from customers -...

Position: Technical Support Executive for Tracking and MCPTT Products (Kuala Lumpur, Malaysia) We are looking for a development-oriented and proactive Technical Support Executive junior team member to join Tramigo’s team in Kuala Lumpur. This new role is a great fit for you if you’re open-minded, passionate about learning new technologies, and eager to...

Junior 1-3 in tech support role -Native/non native - Fluent in Korean: able to provide technical support to Korean partners with high proficiency on business writing - English Language: needed because the team and Google PM + Google Engineers we work with can only speak/write English -Troubleshooting Skills: Able to review and understand code written in...

**The essentials of the role**: - The experience involving in software support for office or customer - The employee should be able to maintaining computer systems and networks. - Follow and maintain technical Standard of Procedure to ensure efficient planning and execution - Able to solve problems / issues and reduce the number of issues/system errors. -...

The Technical Manager assists our infrastructure engineers and NOC in 2nd and 3rd level support to clients. - Be the 2nd and 3rd level support to infrastructure engineers and NOC. - Report to Head, NOC on any issue that could significantly impact service experience. **Requirements**: Minimum 8 years’ hands-on experience in supporting IT infrastructure for...

**Job Description**: - To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly...

3-5 years of technical support experience is a plus. Working knowledge of HTML, CSS, Bootstrap and broad website concepts. Ability to multi-task and perform in a fast-paced environment. Experience with technical troubleshooting. Familiar with customer ticketing systems. Proficient with Microsoft Office apps. Previous Cell phone network experience is a...

**Responsibilities**: - i. Capability in maintaining the IT software and IT general needs. - ii. Critical Thinking & Problem-Solving. Has working knowledge of job responsibilities, procedures and practices. - iii. Can work and experience in technical tools such as Microsoft Visual Studio (current or recent version under web based development environment...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

**Job Highlights** - Unique Opportunity for Career & Self Development - Young & Energetic Culture - Dental, Optical, Staff Insurance, training, Birthday gift, etc Highly Desired skills: - Minimum 4 years of working experience in cyber security, computer operations and data network support or maintenance - Working knowledge of cyber security frameworks,...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

**Job Summary**: As an IT Technical Support, you are responsible to provide technical support on computer hardware, and etc. within the stipulated Service Level Agreement (SLA). You are also responsible to provide support on Telephone System and mobile devices. **Responsibilities**: - Respond to and resolve request/issues assigned through the ticketing...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

, Kuala Lumpur - We are looking for a Junior Second Line Support Specialist based in Malaysia, Your primary responsibility will be to handle escalated technical issues that cannot be resolved at the first line of support, ensuring timely resolution and maintaining high levels of customer satisfaction. **Responsibilities**: - Complex Issue Resolution:...

**Overview**: **Key Responsibilities**: Technical Support: - Troubleshoot and resolve hardware and software issues on time. System Maintenance: - Assist in installing, configuring, and maintaining computer systems and peripherals. Network Management: - Assist in network setup, configuration, and maintenance, including Wi-Fi and LAN. - Perform basic...

_Job Description : _ **NOTE : Only PR and Citizen** - Scheduling, monitoringand reporting batch jobs of specific frequency - Follow up with internaland external stakeholders (Customer and Vendor liaison) to progress tickets toresolution - Should possess goodcommunication skills and customer relations. - Adhere to the expectedservice levels complying with...

**Position : TECHNICAL SUPPORT Immediate Hiring** **Responsibilities**: - Ensure that the developed modules/deliverables meet expectation, quality standards and within schedule - Effectively documenting issues and providing regular status and progress towards project milestones **Job Requirements**: - Details knowledge and experience in coordinating with...

**About CAD-IT**: Established in Singapore in 1991, our vision is to be the preferred Industry 4.0 partner to our valued customers and a key global contributor to the successful use of innovation and technology. Our mission is to provide world-class Industry 4.0 solutions, thereby helping our customers and their supply chains achieve greater innovation,...

Key responsibilities - Provides onsite/on-line support to customers for assigned Project or incidents. - Delivers support and advice on Hardware and Software for Customer/Business Partner. - Able to handle multiple projects simultaneously and needs to be proactive. - Resolve technical problems; identify and diagnose problem escalation and solution tracking....