Junior Technical Support

**THE OPPORTUNITY** This is an exciting opportunity to work with the internal ASW IT Team. We are an Australian company with headquarters in Sydney and contemporary offices spread across Vietnam, the Philippines, and Malaysia. ASW provides outsourcing and offshore service solutions to build a company with talented professionals. Currently, we are looking...

Position: Technical Support Executive for Tracking and MCPTT Products (Kuala Lumpur, Malaysia) We are looking for a development-oriented and proactive Technical Support Executive junior team member to join Tramigo’s team in Kuala Lumpur. This new role is a great fit for you if you’re open-minded, passionate about learning new technologies, and eager to...

Junior 1-3 in tech support role -Native/non native - Fluent in Korean: able to provide technical support to Korean partners with high proficiency on business writing - English Language: needed because the team and Google PM + Google Engineers we work with can only speak/write English -Troubleshooting Skills: Able to review and understand code written in...

**Job Description**: - To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly...

**Job Highlights** - Unique Opportunity for Career & Self Development - Young & Energetic Culture - Dental, Optical, Staff Insurance, training, Birthday gift, etc Highly Desired skills: - Minimum 4 years of working experience in cyber security, computer operations and data network support or maintenance - Working knowledge of cyber security frameworks,...

3-5 years of technical support experience is a plus. Working knowledge of HTML, CSS, Bootstrap and broad website concepts. Ability to multi-task and perform in a fast-paced environment. Experience with technical troubleshooting. Familiar with customer ticketing systems. Proficient with Microsoft Office apps. Previous Cell phone network experience is a...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

**Responsibilities**: - i. Capability in maintaining the IT software and IT general needs. - ii. Critical Thinking & Problem-Solving. Has working knowledge of job responsibilities, procedures and practices. - iii. Can work and experience in technical tools such as Microsoft Visual Studio (current or recent version under web based development environment...

**Job Summary**: As an IT Technical Support, you are responsible to provide technical support on computer hardware, and etc. within the stipulated Service Level Agreement (SLA). You are also responsible to provide support on Telephone System and mobile devices. **Responsibilities**: - Respond to and resolve request/issues assigned through the ticketing...

, Kuala Lumpur - We are looking for a Junior Second Line Support Specialist based in Malaysia, Your primary responsibility will be to handle escalated technical issues that cannot be resolved at the first line of support, ensuring timely resolution and maintaining high levels of customer satisfaction. **Responsibilities**: - Complex Issue Resolution:...

**Overview**: **Key Responsibilities**: Technical Support: - Troubleshoot and resolve hardware and software issues on time. System Maintenance: - Assist in installing, configuring, and maintaining computer systems and peripherals. Network Management: - Assist in network setup, configuration, and maintenance, including Wi-Fi and LAN. - Perform basic...

**Position : TECHNICAL SUPPORT Immediate Hiring** **Responsibilities**: - Ensure that the developed modules/deliverables meet expectation, quality standards and within schedule - Effectively documenting issues and providing regular status and progress towards project milestones **Job Requirements**: - Details knowledge and experience in coordinating with...

Key responsibilities - Provides onsite/on-line support to customers for assigned Project or incidents. - Delivers support and advice on Hardware and Software for Customer/Business Partner. - Able to handle multiple projects simultaneously and needs to be proactive. - Resolve technical problems; identify and diagnose problem escalation and solution tracking....

**JOB SUMMARY** Responsible for providing end user technical support. **DUTIES AND RESPONSIBILITIES** - Troubleshoot and resolve basic hardware and software issues. - Assist with password resets, account creations, and access management. - Document and track incidents, requests, and resolutions in a ticketing system. - Escalate complex issues to Escalation...

**Job Summary**: **Responsibilities**: - Respond to and resolve requests/issues assigned through the ticketing system and ensure SLA is met. - Provide technical support on computers, IT peripherals, Telephone PABX, and mobile devices. - Manage and maintain computer asset inventory including hardware, software, and software licenses using ITAM solution. -...

**Position Objective**: The objective of the Technical Support Executive position at Nexus Fintrade Limited is to provide exemplary technical assistance and support to both our clients and internal teams, ensuring the seamless operation of our proprietary software and platforms. As a member of our dynamic team, your goal is to deliver prompt and proficient...

**Job Purpose**: The Technical Support Engineer Specialist is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires...

Minimum 1- 6 years in customer service role Technical support Fluent in English and Thai Minimum Degree in IT background Salary Range is RM 3600 - 4600 Good remuneration package Working Hours - 9am - 6pm ประเภทของงาน: งานประจำ ชำระเงิน: สูงสุด RM4,600.00 ถึง...

Minimum 1- 3 years in customer service role Technical support Fluent in English and Vietnamese Minimum Degree in IT background Salary Range is RM 4100 - 5100 Good remuneration package Working Hours - 9am - 6pm Local and Foreigner encourages to apply. Loại hình công việc: Toàn thời gian Mục lương: Lên đến RM4.600,00 một tháng

As a Technical Support Intern, you will assist our IT team in providing exceptional customer service and resolving technical issues. You will have the opportunity to gain practical experience in troubleshooting software and hardware problems, responding to both internal & external inquiries, and documenting support tickets. **Key Responsibilities**: -...