Assistant Sales Manager

4 days ago


Kuala Lumpur, Malaysia Peak Fitness Full time

The Assistant Sales Manager for our fitness club plays a critical role in driving revenue growth and ensuring the overall success of our club. This individual will be responsible for leading a sales team, developing and implementing sales strategies, and fostering a culture of exceptional customer service with the support of Club Manager. The Assistant Sales Manager will also collaborate with other departments to optimize member retention and enhance the overall member experience.

Key Responsibilities:

- Sales Leadership:

- Lead and motivate a team of sales associates to achieve monthly, quarterly, and annual sales targets.
- Develop sales strategies to drive membership sales, personal training packages, and ancillary revenue streams.
- Conduct regular sales meetings to review performance, set goals, and provide coaching and training to sales staff.
- Customer Relationship Management:

- Build and maintain strong relationships with current and prospective members to understand their fitness goals and recommend appropriate membership options and services.
- Implement effective follow-up processes to nurture leads and convert prospects into members.
- Resolve member inquiries, complaints, and concerns in a timely and professional manner.
- Monitor market trends and competitor activities to identify opportunities for differentiation and competitive advantage.
- Operational Support:

- Work closely with the operations team to ensure seamless onboarding of new members and provide ongoing support to enhance the member experience.
- Maintain accurate records of sales activities, member interactions, and performance metrics.
- Ensure compliance with company policies, procedures, and industry regulations.
- Training and Development:

- Provide ongoing training and development opportunities for sales staff to enhance their product knowledge, sales techniques, and customer service skills.
- Foster a culture of continuous improvement and accountability within the sales team.

Qualifications:

- Bachelor's degree in business administration, marketing, or related field (preferred).
- Proven experience in sales management, preferably in the fitness industry.
- Strong leadership skills with the ability to inspire and motivate a team.
- Excellent communication, negotiation, and interpersonal skills.
- Results-oriented mindset with a track record of achieving sales targets.
- Knowledge of fitness industry trends, products, and services.
- Experienced in fitness sale will be an advantage

The Sales Manager for our fitness club should be passionate about health and wellness, customer-focused, and driven to exceed sales goals. This role offers the opportunity to lead a dynamic team and contribute to the success and growth of our club.

**Salary**: RM3,500.00 - RM7,500.00 per month

**Benefits**:

- Gym membership
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Fitness sales: 2 years (required)

Application Deadline: 04/20/2024
Expected Start Date: 05/01/2024


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