Guest Service Agent at Timez Modern Heritage Melaka

Our Vision Guest satisfaction is at the forefront of everything we do; we are committed to ensuring that every stay at any of our hotels is a delightful and memorable one. On the business front, our priority is in generating sustainable growth and profit, besides consistently enhancing stakeholders’ values. We are focused on developing a prominent presence...

**Job Number** 23209534 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room,...

Ensure that the reservation department is operating smoothly in accordance to hotel requirements. - Ensure all reservation taken is in order and updated in the system according to hotel regulation. - Keep and update all tariff information according to letters sent top corporate clients and travel agents. - Be aware of all promotions and packages room rates,...

To supervise all waiters and waitresses - To recommend menu items - To seat and take guest orders - To supervise food presentation to ensure guest satisfaction - Reporting for duty - To supervise subordinates BE PART OF OUR TEAM Hatten Hotel Melaka is a 704-room Business Class Hotel, strategically located at Bandar Hilir Melaka, close to the UNESCO...

ESSENTIAL DUTIES AND RESPONSIBILITIES - To operate and clean the dishwashing machine. - To wash and dry all operating equipment used by the guest and staff. - To work on pot washing area when schedule. - To maintain the garbage room (associated area) clean at all time. - To clean the grease trap regularly as schedule by his / her supervisor. BE PART OF OUR...

This position is responsible for the smooth and efficient operation of the Front Desk. He / She must be pleasant and well versed with the relevant work procedures and daily operational duties while integrating with all other relevant departments and staff. Also, represents the Hotel in terms of guest relations and is primarily responsible to care for their...

To deliver and collect luggage for arriving and departing guests. - To greet all arriving guests and bid farewell to all departing guests using hotel standard phrases. - Possess a detailed knowledge of all hotel facilities, their location and hours of operation. - To log in number of pieces of luggage during all check-ins and check-outs as well as other...

To supervise the activities of Housekeeping Assistant. - To ensure clean, well-maintained guest rooms, hallway and service area according to standard. - To brief, allocate and check daily work/ special assignment/ requests to the Housekeeping Assistant and ensure that all assignments are completed as scheduled for each shift. - To check the cleanliness and...

To supervise the activities of room attendants to ensure clean, attractive and well maintained guest room, hallway and service areas according to set standards in order to achieve prompt courteous service. - To train housekeeping staff according to set departmental standards and policies and procedures and informs supervisor on performance. - To assign staff...

responsible for cleaning and servicing guest rooms to provide a pleasant and comfortable experience for guests.. Our hotel is within two kilometers of Old Town Melaka, a UNESCO World Heritage Site, and Jonker Walk. The winding Sungai Melaka and the Baba & Nyonya Heritage Museum are within 10 minutes. Visit Melaka River Cruise, under five kilometers away....

Receives and channels all telephone calls to the parties concerned in a prompt, accurate and courteous manner using the hotel’s official greeting and standard phrases. - Assist hotel guests in connecting calls whenever there are difficulties by placing calls, providing telephone numbers and checking if numbers dialed by guest are correct. - Provide guest...

Job Summary Provide unique, memorable and professional service to Guests reflecting our image. 1. Communicate in a friendly, tactful and professional manner with Guest, suppliers and fellow Band Members. 2. Be informed and keep your supervisor informed of all matters that may affect your work, the hotel’s service or reputation. 3. Always present a clean...

PROPERTY BUSINESS AND HOTEL BUSINESS SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

To support the Assistance Sous Chef and Sous Chef in a busy hotel kitchen delivering consistently high-quality food, handle purchase orders and ensure that the items arriving without authorizing are not received. - To ensure food preparation is done according to Hatten Hotel standards of food quality, presentation and sanitation. - To undertake duties which...

To assist in the supervision of the Kitchen associates. - To ensure food preparation is done according to Hatten Hotel standards of food quality, presentation and sanitation. - To undertake duties which ensure the delivery of high class standards in preparation and service, as directed by Assistance Sous Chef and Sous Chef. Working at Hatten Hotel Melaka,...

**Summary of Job**: - Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries. - Answer incoming phone calls primarily from external callers in a timely and professional manner that reflects highly on the hotel and...

To assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner. Embrace Swiss-Belhotel International’s Passion & Professionalism - Embrace GRAND - Be Proud to work for GRAND & SBI - Be willing and open to learn - Change mindset...

Responding and attending to guest repair requests. Our hotel is within two kilometers of Old Town Melaka, a UNESCO World Heritage Site, and Jonker Walk. The winding Sungai Melaka and the Baba & Nyonya Heritage Museum are within 10 minutes. Visit Melaka River Cruise, under five kilometers away. Perks include our kids club, infinity pool, sauna and steam room,...

**Job Number** 24057627 **Job Category** Reservations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

**Job Number** 24021495 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...