Guest Service Officer

**Job Number** 23209534 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room,...

* Basic Salary from RM1800 to RM2300 - Shift of 12 hours/shift, Morning, Night & Mid Shift - Night shift allowance - Review Award - Quarterly attendance allowance - Medical bonus - Performance bonus **Responsibilities**: 1. Ensure personal grooming abide by hotel standard and professionalism 2. Ensure hotel policies are well embedded in mind 3. Ensure Check...

Making menu recommendations, answering questions and sharing additional information with restaurant patrons - Providing excellent wait service to ensure satisfaction - Greet and escort customers to their tables - Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) - Prepare tables by setting...

**Job Number** 24040506 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...

Leading Guest Services Team - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/ business decision making, demonstrates honesty/integrity, leads by example. - Encourages and builds mutual trust, respect, and cooperation among team members. - Supervises and manages employees. Manage all day to...

Ensure the front desk services provided to guests and customers are fulfilling the resort’s quality standard. - Ensure the guest check-in and check-out process is in order and efficient. - Handle the special check-in and check-out procedure for VIP guest and special guest. - Coordinate with Front Office team in assigning room for VIP guest and...

We are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...

We are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...

Our Vision Guest satisfaction is at the forefront of everything we do; we are committed to ensuring that every stay at any of our hotels is a delightful and memorable one. On the business front, our priority is in generating sustainable growth and profit, besides consistently enhancing stakeholders’ values. We are focused on developing a prominent presence...

The Front Office Assistant responsible to performs check-in/out function for hotel guests, including being an information provider, receiver, diplomat, problem solver, salesperson, hotel representative, public relations agent, coordinator of activities and accountant with the utmost politeness, efficiency and friendliness. **Duties and...

**Key Responsibilities: - ** 1.Patrolling - Security must patrol the interior and exterior of the premises to detect unusual activities and ensure that all equipment is operating normally and not causing safety and security hazards 2. Reporting - Security should report to the senior colleges any event involving the safety and security of a person or...

**Summary of Job**: - Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries. - Answer incoming phone calls primarily from external callers in a timely and professional manner that reflects highly on the hotel and...

List-ID: 94670569Today 02:10 **Job Description**: Job Description: The role inclusive daily operational service such as patrolling, guarding, inspection, emergency responses, guest handling, wildlife handling, safety & security practices and other equivalent roles Responsible for general safety & security of guests, associates and property belonging to...

Immediate Hiring! 1. Handling guest's check-in and check-out and maintain good relationship with guest. 2. Well-communicate with housekeeper for room arrangement. 4. Self discipline and punctual to work. **Salary**: From RM1,800.00 per month Schedule: - Rotational shift Supplemental Pay: - Overtime pay **Education**: - STM/STPM...

Perform all check-in and check-out tasks - Register guests collecting necessary information - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms, rates and amenities - Respond to clients’ complaints in a timely and professional manner - Liaise with our housekeeping staff to ensure all rooms are clean,...

**_Requirement_** - At least 1 years’ experience in front office reservation and front desk - Required language: Malay, English & Chinese (Preferable) - Required skills: 1. Punctual 2. Responsible 3. Good communication skills 4. Able to work in team - Willing to work on shift **_Job Description_** - Perform check in, check out, room assignment, room...

Knowledge in handling of emergency case in resort/ hotel areas. Knowledge of the administrative procedures of Front Office Department. Knowledge in handling of customer’s complaint and request. Ability to communicate effectively with various levels of employees. Ability to communicate with customer/ guest effectively. Schedule: - Rotational...

This position is responsible for the smooth and efficient operation of the Front Desk. He / She must be pleasant and well versed with the relevant work procedures and daily operational duties while integrating with all other relevant departments and staff. Also, represents the Hotel in terms of guest relations and is primarily responsible to care for their...

**What’s the job?** Manage the activities of a front desk shift ensuring that guests receive prompt, professional attention and personal recognition. **Requirements**: - At least 2 years' experience as Duty Manager in hotel Front Office - Good command of spoken and written English - Strong skills and experience in Front Office system and procedures. -...

1) Collecting daily, weekly and monthly employee attendance 2) Checking employees/ workers work hours with respective HODs (If necessary) 3) Calculating employees/ workers benefits and deductions. 4) preparing employees/ workers compensation and state regulations. 5) Preparing employees/ workers compensation check using payroll software. 6) Ensuring taxes...