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Marketing & Customer Service, Assistant
3 weeks ago
The critical Job Functions of a Marketing and Customer Service, Assistant are as follows:
- To assist and involve in providing information to Customers by answering questions, inquiries, complaints, requests, and advise required in a timely and efficient manner.
- Handling administrative requests and collection of relevant information on MCS Department.
- To receiving and processing Provider invoices with summary of records.
- Assist in scheduling and manage appointment on MCS Department.
- To provide an inventory, filling, and records system adhering to TLPT Business Terms & Conditions, ISO Standards, and TLPT Standard Operating Procedures to maximize customer satisfaction.
- To join and participate in MCS related events.
- To have good oral and written communication skills and be able to use proper office tools e.g. MS PowerPoint, MS Excel/ Words, Microsoft team apps and similar.
**Job Type**: Permanent
**Salary**: RM1,500.00 - RM3,030.00 per month
**Benefits**:
- Dental insurance
- Free parking
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
- Performance bonus
Application Question(s):
- Experience with digital marketing tools and platforms.
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
Application Deadline: 03/20/2024
Expected Start Date: 04/01/2024
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