Marketing & Customer Service, Assistant

3 weeks ago


Pasir Gudang, Malaysia TLP TERMINAL SDN BHD Full time

The critical Job Functions of a Marketing and Customer Service, Assistant are as follows:

- To assist and involve in providing information to Customers by answering questions, inquiries, complaints, requests, and advise required in a timely and efficient manner.
- Handling administrative requests and collection of relevant information on MCS Department.
- To receiving and processing Provider invoices with summary of records.
- Assist in scheduling and manage appointment on MCS Department.
- To provide an inventory, filling, and records system adhering to TLPT Business Terms & Conditions, ISO Standards, and TLPT Standard Operating Procedures to maximize customer satisfaction.
- To join and participate in MCS related events.
- To have good oral and written communication skills and be able to use proper office tools e.g. MS PowerPoint, MS Excel/ Words, Microsoft team apps and similar.

**Job Type**: Permanent

**Salary**: RM1,500.00 - RM3,030.00 per month

**Benefits**:

- Dental insurance
- Free parking
- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay
- Performance bonus

Application Question(s):

- Experience with digital marketing tools and platforms.

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Application Deadline: 03/20/2024
Expected Start Date: 04/01/2024


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