Customer Service Specialist
3 weeks ago
Purpose of the job To responsible of customer service and management support Key Tasks - Frequent contacts with customers, serving customers inquiries - Order management, input order thru system - Maintain & update price list - Maintain & update customer master file - Sample arrangement & coordination - Support customer to perform online ordering - Performs all duties in full compliance of all laws, safety and environmental regulations, and in a manner consistent with company policies and procedures. The requirements Experience, knowledge and skills - Degree in Business Administration/Marketing/Economics or any business-related field. - Required written and spoken language(s) fluency: Malay & English - Minimum 5 years of working experience in sales or customer service is required for this position - Good communication, interpersonal skill, hardworking, can-do attitude - Experience with matrix organization would be a big plus. - Experience in SAP/Oracle Behavioral Competencies (Leadership Principles) - Willing to undertake the assigned business strategy, communicating, involving team members with result-oriented attitude. - Excellent teamwork and leadership mindset. - Constructive working manner. - Proactively improve his/her work responsibilities, initiating and taking actions. Functional Competencies - Market & customers’ business understanding - Change management familiarity - End-to-end thinking process - Effective communication skill - Basic negotiation & presentation skill Safety Clauses - Ensure safety requirements & abide the company safety policy PPE (employee) Key Contacts - Customer Service Specialist is a member of customer service department Position holder reports to Customer Service Team Manager-SEA
**Job Types**: Full-time, Contract
Contract length: 3 months
Pay: RM1,286.74 - RM3,767.28 per month
**Benefits**:
- Health insurance
Schedule:
- Monday to Friday
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