Customer Service Specialist

3 weeks ago


Pasir Gudang, Malaysia ManpowerGroup Full time

Purpose of the job To responsible of customer service and management support Key Tasks - Frequent contacts with customers, serving customers inquiries - Order management, input order thru system - Maintain & update price list - Maintain & update customer master file - Sample arrangement & coordination - Support customer to perform online ordering - Performs all duties in full compliance of all laws, safety and environmental regulations, and in a manner consistent with company policies and procedures. The requirements Experience, knowledge and skills - Degree in Business Administration/Marketing/Economics or any business-related field. - Required written and spoken language(s) fluency: Malay & English - Minimum 5 years of working experience in sales or customer service is required for this position - Good communication, interpersonal skill, hardworking, can-do attitude - Experience with matrix organization would be a big plus. - Experience in SAP/Oracle Behavioral Competencies (Leadership Principles) - Willing to undertake the assigned business strategy, communicating, involving team members with result-oriented attitude. - Excellent teamwork and leadership mindset. - Constructive working manner. - Proactively improve his/her work responsibilities, initiating and taking actions. Functional Competencies - Market & customers’ business understanding - Change management familiarity - End-to-end thinking process - Effective communication skill - Basic negotiation & presentation skill Safety Clauses - Ensure safety requirements & abide the company safety policy PPE (employee) Key Contacts - Customer Service Specialist is a member of customer service department Position holder reports to Customer Service Team Manager-SEA

**Job Types**: Full-time, Contract
Contract length: 3 months

Pay: RM1,286.74 - RM3,767.28 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday



  • Pasir Gudang, Malaysia ManpowerGroup Full time

    **Title : Customer Service Specialist** **Purpose of the job** - To responsible of customer service and management support **Key Tasks** - Frequent contacts with customers, serving customers inquiries - Order management, input order thru system - Maintain & update price list - Maintain & update customer master file - Sample arrangement & coordination -...


  • Pasir Gudang, Malaysia ManpowerGroup Full time

    **Title : Customer Service Specialist** **Working hours **:Mon-Thurs (830am-6pm), Fri (830am-5pm) **Purpose of the job** - To responsible of customer service and management support **Key Tasks** - Frequent contacts with customers, serving customers inquiries - Order management, input order thru system - Maintain & update price list - Maintain & update...


  • Pasir Gudang, Malaysia ManpowerGroup Full time

    Purpose of the job To responsible of customer service and management support Key Tasks - Frequent contacts with customers, serving customers inquiries - Order management, input order thru system - Maintain & update price list - Maintain & update customer master file - Sample arrangement & coordination - Support customer to perform online ordering - Performs...


  • Pasir Gudang, Malaysia ManpowerGroup Full time

    Purpose of the job To responsible of customer service and management support Key Tasks - Frequent contacts with customers, serving customers inquiries - Order management, input order thru system - Maintain & update price list - Maintain & update customer master file - Sample arrangement & coordination - Support customer to perform online ordering - Performs...


  • Pasir Gudang, Malaysia Manpower MY Full time

    **Purpose of the job** To responsible of customer service and management support. **Key Tasks** - Frequent contacts with customers, serving customers inquiries - Order management, input order thru system. - Maintain & update price list. - Maintain & update customer master file. - Sample arrangement & coordination. - Support customer to perform online...


  • Kampung Pasir Gudang Baru, Johor, Malaysia ManpowerGroup Full time

    Title : Customer Service SpecialistWorking hours :Mon-Thurs (830am-6pm), Fri (830am-5pm)Purpose of the job To responsible of customer service and management supportKey Tasks Frequent contacts with customers, serving customers inquiries Order management, input order thru system Maintain & update price list Maintain & update customer master file Sample...


  • Kampung Pasir Gudang Baru, Johor, Malaysia ManpowerGroup Full time

    Purpose of the job To responsible of customer service and management support Key Tasks - Frequent contacts with customers, serving customers inquiries - Order management, input order thru system - Maintain & update price list - Maintain & update customer master file - Sample arrangement & coordination - Support customer to perform online ordering - Performs...


  • Kampung Pasir Gudang Baru, Johor, Malaysia ManpowerGroup Full time

    Purpose of the job To responsible of customer service and management support Key Tasks - Frequent contacts with customers, serving customers inquiries - Order management, input order thru system - Maintain & update price list - Maintain & update customer master file - Sample arrangement & coordination - Support customer to perform online ordering - Performs...


  • Pasir Gudang, Malaysia Hoor Fatt Enterprise Sdn Bhd Full time

    Utilize organizational ability to process job orders promptly, aligning with customer’s requirements; - Contribute to the smooth flow of operations, ensuring the highest standards of service delivery; - Take charge of achieving timely invoicing and billing, playing a vital role in the financial stability and growth of our company; - Elevate customer...


  • Pasir Gudang, Malaysia TLP TERMINAL SDN BHD Full time

    The critical Job Functions of a Marketing and Customer Service, Assistant are as follows: - To assist and involve in providing information to Customers by answering questions, inquiries, complaints, requests, and advise required in a timely and efficient manner. - Handling administrative requests and collection of relevant information on MCS Department. -...


  • Kampung Pasir Gudang Baru, Johor, Malaysia Manpower MY Full time

    Purpose of the jobTo responsible of customer service and management support.Key Tasks Frequent contacts with customers, serving customers inquiries Order management, input order thru system. Maintain & update price list. Maintain & update customer master file. Sample arrangement & coordination. Support customer to perform online ordering. Performs all duties...

  • Customer Service

    7 days ago


    Pasir Gudang, Malaysia JOBBUILDER Full time

    Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures, guidelines and policies. - Take the extra mile to engage customers Job Requirement: Rotational Shift...

  • Customer Service

    3 weeks ago


    Pasir Gudang, Malaysia Alfagomma Malaysia Sdn Bhd Full time

    _**ROLE AND FUNCTIONS**_ Assist in planning activities to ensure shipments and products are available or manufactured on time to meet customer shipments. **MAIN DUTIES AND RESPONSIBLES** - Assist consolidation of the inventory demand and supply planning for the manufacturing plant in Malaysia and oversea suppliers, when require. - Helping on local goods...

  • Customer Services

    1 month ago


    Pasir Gudang, Malaysia IzzDecor Sdn Bhd Full time

    Provide consultation sessions on interior decoration to customer - Site visit all customer for getting feedback and taking care of customer relationship - Identify "sales leads" and contact all 'socmed' customers immediately - performing daily sales activities, which include site visit and consultation session, entertain walk in customer to our showroom,...


  • Pasir Gudang, Malaysia Upright Talent Full time

    Resolve customer queries and concerns with professionalism - Ensure proper filing of customer records - Manage customer orders in line with agreed processes - Maintain and ensure data and system accuracy - Collaborate with teams to support customer requirements - Maintain customer and account info in SAP system - Perform ad-hoc tasks assigned by...


  • Pasir Gudang, Malaysia IOT MANUFACTURING SDN BHD Full time

    **Job scopes,** - The main point of contact for customers, acting as the interface between the company's various departments - sales, production, project management office and accounts. - Provide pricing and delivery quotations customer according to a price list. - Manage customer orders by carrying out contract review, entering into the ERP, process any...


  • Pasir Gudang, Malaysia JOBBUILDER Full time

    Prepare full documentation for arrangement. - Follow up with operation for delivery and collection. - Make sure all export container must truck in to port all empty import return as per customer requested. **Salary**: RM3,000.00 - RM5,000.00 per month **Benefits**: - Free parking - Opportunities for promotion - Professional development Schedule: - Day...

  • Customer Service

    4 weeks ago


    Pasir Gudang, Malaysia JOBBUILDER Full time

    Provide sales quotations to customers. - Reviewing and understanding the customer's Logistics Procedure, customer service plans container loads to ensure requirements (load sequence, ship-window, destination) are adhere to. - Co-ordinate with warehouse operations team to truck required containers from nominated carriers depot, and assist in warehouse...


  • Kampung Pasir Gudang Baru, Johor, Malaysia Hoor Fatt Enterprise Sdn Bhd Full time

    Utilize organizational ability to process job orders promptly, aligning with customer's requirements; Contribute to the smooth flow of operations, ensuring the highest standards of service delivery; Take charge of achieving timely invoicing and billing, playing a vital role in the financial stability and growth of our company; Elevate customer satisfaction...


  • Pasir Gudang, Malaysia MINDe Group Full time

    Provide administrative support to Sales & Service Team. - Responsible for order processing documentations from quotation to DO and sales invoice in accordance with the company policies and procedures. - Handle full spectrum of import/export logistic arrangement and ensure on-time delivery to customers. - Manage and follow up project readiness lead time and...