Customer Service Executive
3 months ago
Resolve customer queries and concerns with professionalism
- Ensure proper filing of customer records
- Manage customer orders in line with agreed processes
- Maintain and ensure data and system accuracy
- Collaborate with teams to support customer requirements
- Maintain customer and account info in SAP system
- Perform ad-hoc tasks assigned by superiors
**What you'll get in return : -**
- Working in a supportive and friendly environment
- Competitive Salary Package
- Comprehensive Benefits (Bonus + Allowance + Benefits)
- Structured Career Progression
**We are looking for someone with : -**
- 1+ year(s) of practical experience in any relevant field is an added advantage
- **Fresh graduates are welcome to apply**:
- **Diploma holder and above in any field**
**Salary**: RM2,800.00 - RM4,800.00 per month
**Benefits**:
- Additional leave
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
Ability to Commute:
- Pasir Gudang (required)
-
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