Solutions Consultant

4 days ago


Petaling Jaya, Malaysia TD SYNNEX Full time

**Are you ready to make a BIG impact with TD SYNNEX?**

In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more.

**Position Summary**:
We are looking for an energetic, dedicated technical business development professionals to work as a bridge between Autodesk, Reseller/VARs/Solution partners and end-users (e.g. engineering - or design teams). Application Engineers/Solution Consultants would be responsible to utilize end-users' and reseller's input and sales information to ensure and support the integration of Autodesk solutions and services, addressing customer's business requirements and challenges over multiple locations within South East Asia. The Solutions Consultant shall work on the targeted accounts independently for the possible closure, as required.

The position reports direct to a Datech APAC Manager-Solutions Consultant.

**Key Focus Area**:

- ** Industry and Technical Specialty**:
AEC (Building, Fabrication etc.), Infrastructure.
- ** Account Management**: Technical Account Management, Customer Success etc.
- ** Technical Marketing Management**: Content creation and management, Onsite/online event organization etc.
- ** Partner Enablement and Management**: Continuous engagement, Collaboration etc.

**Essential Duties & Responsibilities**:

- Organize and conduct enablement activities such as solution and workflow presentations, trainings/mentoring, workshops, webinars, seminars covering Autodesk/ Datech solutions and products for resellers and their customers.
- Analyze customer enquiries and map/develop solutions.
- Organize and deliver training courses and mentoring sessions for relevant solution sets and product areas.
- Deliver product presentations to customers (in-house, fairs etc...) and tradeshows, webinars etc.
- Deliver online training courses (internet) for sales partners and their customers.
- Provide project support for customer projects (billable) on Autodesk Forge
- Support Datech staff with Autodesk product related topics.
- Create, document and publish hard and software benchmarks in the Autodesk environment.
- Write product-specific articles for in-house and external professional media (e.g. Datech Portal).

**Skills & Experience**:
Because Solution Consultants operate at the intersection of the Autodesk, Value Added Resellers and end-user customers, they must possess strong communication abilities, excellent mathematical skills and the capacity to facilitate teamwork across departments. Solution Consultants are uniquely talented in both customer success and services and detail-oriented, proficient in analytical tasks and in consequence should be an excellent communicator, both orally and in writing.
- Knowledge and/or experience of industries served by Autodesk or other competitors: AEC and BIM 360 solutions, Document and Data and Document Management.
- Experience with one or more Autodesk products (for example: AutoCAD, Revit, Civil3D, Infraworks, BIM 360 solutions, etc.) or similar solutions.
- Strong APL skills, Competent CAD customization, Software Development with minimum 1-2 years of cross-functional and cross-domain experience.
- Knowledgeable on principles, practices and techniques of project management.
- Proven strong negotiation skills and persuasion to align Autodesk resellers and end-users towards Autodesk strategy and collaborative solutions.
- Proven persistence and resilience in a technical high growth software industry.
- In depth understanding and knowledge of current IT landscape and technology (Networks, operating Systems, internet, database, scripting, cloud, etc.).
- Knowledge of API and any programing language (VB,.NET, Java Script, C++, Python, Java script, HTML, CSS etc.) is required
- Team player with a strong customer orientation.
- Excellent communication and presentation skills.
- Must be willing to travel as required within APAC.
- Has technical degree or equivalent qualification for the relevant industry and product area.


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