Customer Complaint Management

Customer Complaint Management - QualityLocation: Kuching, Sarawak, MalaysiaSalary: depending on experienceJob Summary:We are currently looking for a Staff Engineer to join our Quality team.Major Responsibilities:Manage external customer requirements such as customer complaints/returns, claims, failure analysis, specifications review & queries, SBL...

The position is responsible for providing supervision to a broad range of administrative tasks and record management, which includes providing information and assistance to Swinburne Sarawak students, staff and external stakeholders, in relation to the managing of Complaints, Reviews, Appeals and Misconduct cases. This position is responsible for providing...

**Duties and Responsibilities**: - Handle incoming queries on phone calls. - Responsible for providing high standards of customer service to visitors - Deal Directly with customers either by telephone or electronically - Respond promptly to customers inquiries - Helpdesk support - record operational issues, maintain log on helpdesk queries - Attending...

Duties and Responsibilities: Handle incoming queries on phone calls. Responsible for providing high standards of customer service to visitors Deal Directly with customers either by telephone or electronically Respond promptly to customers inquiries Helpdesk support record operational issues, maintain log on helpdesk queries Attending customers general...

**About us** We are professional, customer-centric and rewarding. Our work environment includes: - Modern office setting - Relaxed atmosphere - Tracking customer experiences across channels, platforms, and touchpoints. - Analyzing customer feedback, preparing reports, and leading CX related presentations during periodic review with internal stakeholders...

About usWe are professional, customer-centric and rewarding.Our work environment includes: Modern office setting Relaxed atmosphere Tracking customer experiences across channels, platforms, and touchpoints. Analyzing customer feedback, preparing reports, and leading CX related presentations during periodic review with internal stakeholders and NSC....

Responsible: - Establish and lead support teams, providing mentorship, guidance, and technical expertise. - Oversee all aspects of hotline support, web support, and front-facing customer support operations. - Collaborate with cross-functional teams, including Engineering and Product Management, to ensure timely resolution of customer issues. - Develop and...

**Responsibilities**: - To ensure the smooth operation of the Management Office, management and maintenance of the building and common property in accordance with policies, procedures, and standing orders set by the Company. - To assist in facilitating the Annual General Meetings / Extraordinary General Meeting. - To attend monthly meetings or any special...

**ADMIN ASSISTANT WITH BASIC SALARY: RM 1,500 - RM2000** - Perform general administrative duties - To assist in the provision of credit control administration duties in the Property Management Office (PMO) - To implement basic accounting controls - To compile and sort the accounting data received from Accounts Department - Perform and update data entry for...

**ADMIN ASSISTANT WITH BASIC SALARY: RM 1,800 - RM2500** Location: Batu Kawa, Sarawak - Perform general administrative duties - To assist in the provision of credit control administration duties in the Property Management Office (PMO) - To implement basic accounting controls - To compile and sort the accounting data received from Accounts Department -...

Responsibilities: To ensure the smooth operation of the Management Office, management and maintenance of the building and common property in accordance with policies, procedures, and standing orders set by the Company. To assist in facilitating the Annual General Meetings / Extraordinary General Meeting. To attend monthly meetings or any special meetings of...

**Job Description / Responsibilities**: - Preparing and managing budgets - Addressing owners’/tenants’ complaint, investigating and resolving property complaints and rental violations - Contracting and supervising repairs and maintenance works - Maintaining records of income, expenses, signed leases, complaints, maintenance etc. - Preparing reports on...

Job Description - To manage daily workshop operations and service centre activities to ensure efficient workflow - Ensure the service department meets all customer satisfaction and set profitability targets - To be able to handle customers' complaints immediately and effectively. - To ensure operational workflow are on track and is going on according to...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. DESCRIBE UR COMPANY SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

**Responsibilities** manner. - Handle customer complaints and provide appropriate solutions within the time limits. - Create policies and procedures for effective customer service. - Conduct customer satisfaction surveys from time to time. - Create reports based on customer feedback on products and services. **Requirements**: - Diploma/ Bachelor’s...

**Responsibilities** manner. - Handle customer complaints and provide appropriate solutions within the time limits. - Create policies and procedures for effective customer service. - Conduct customer satisfaction surveys from time to time. - Create reports based on customer feedback on products and services. **Requirements**: - Diploma/ Bachelor’s...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.DESCRIBE UR COMPANYSPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Braverman is seeking a motivated and customer-focused individual to join our team as a Customer Support Executive. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients and assisting them with their queries and concerns. We’re currently recruiting full-time Customer Service Team Members to cover...

Braverman is seeking a motivated and customer-focused individual to join our team as a Customer Support Executive. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients and assisting them with their queries and concerns. We’re currently recruiting full-time Customer Service Team Members to cover...

Job Description To manage daily workshop operations and service centre activities to ensure efficient workflowEnsure the service department meets all customer satisfaction and set profitability targetsTo be able to handle customers' complaints immediately and effectively.To ensure operational workflow are on track and is going on according to company's...