Customer Complaint Management

**Duties and Responsibilities**: - Handle incoming queries on phone calls. - Responsible for providing high standards of customer service to visitors - Deal Directly with customers either by telephone or electronically - Respond promptly to customers inquiries - Helpdesk support - record operational issues, maintain log on helpdesk queries - Attending...

**Responsibilities**: - To ensure the smooth operation of the Management Office, management and maintenance of the building and common property in accordance with policies, procedures, and standing orders set by the Company. - To assist in facilitating the Annual General Meetings / Extraordinary General Meeting. - To attend monthly meetings or any special...

**ADMIN ASSISTANT WITH BASIC SALARY: RM 1,500 - RM2000** - Perform general administrative duties - To assist in the provision of credit control administration duties in the Property Management Office (PMO) - To implement basic accounting controls - To compile and sort the accounting data received from Accounts Department - Perform and update data entry for...

**ADMIN ASSISTANT WITH BASIC SALARY: RM 1,800 - RM2500** Location: Batu Kawa, Sarawak - Perform general administrative duties - To assist in the provision of credit control administration duties in the Property Management Office (PMO) - To implement basic accounting controls - To compile and sort the accounting data received from Accounts Department -...

**Job Description / Responsibilities**: - Preparing and managing budgets - Addressing owners’/tenants’ complaint, investigating and resolving property complaints and rental violations - Contracting and supervising repairs and maintenance works - Maintaining records of income, expenses, signed leases, complaints, maintenance etc. - Preparing reports on...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. DESCRIBE UR COMPANY SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

**Responsibilities** manner. - Handle customer complaints and provide appropriate solutions within the time limits. - Create policies and procedures for effective customer service. - Conduct customer satisfaction surveys from time to time. - Create reports based on customer feedback on products and services. **Requirements**: - Diploma/ Bachelor’s...

Responsibilities '¢ Performs necessary counter opening and closing, and other related reporting duties. '¢ Necessary at the end of each shift '¢ Attend to customer enquiries/feedback and resolves customer complaints. '¢ Reports any faulty machinery or equipment, and incidents impacting the efficiency of car park operations. Requirements '¢ Possess at...

As Food Court Manager, you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served. Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. To be a successful food...

Braverman is seeking a motivated and customer-focused individual to join our team as a Customer Support Executive. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients and assisting them with their queries and concerns. We’re currently recruiting full-time Customer Service Team Members to cover...

Responsibilities: - Assist the manager in day-to-day operations and decision-making - Supervise and train staff members to ensure excellent customer service - Handle cash transactions and maintain accurate records - Ensure compliance with company policies and procedures - Resolve client complaints or concerns in a professional manner - Collaborate with the...

. Manages day to day business of the sales - Build customer relationships. - Exerting good leadership skill. - Identify and address problems and opportunities for the company. - Oversees on stock take reports and other relevant report - Assist in process Sales transaction, collect payments, handle cash or credit transactions with customers. - Count money in...

**Key Responsibilies**: **Store Operations**: - Manage daily store operations. - Implement and enforce company policies. - Monitor store budgets and expenses. **Sales and Performance**: - Develop and implement sales strategies. - Analyze sales data and identify improvement areas. - Plan and execute promotional activities. **Customer Service**: - Ensure...

**Job Number** 23152453 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Kuching Hotel, 2, Jalan Padungan, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and...

**Job Requirements** - Bachelor’s Degree/Diploma in Event Management, Hospitality, Marketing (in FMCG) or a related field (preferred). - Strong understanding of marketing principles and practices. - Strong project management skills to oversee multiple brand activation campaigns. - Good leadership skills. - Excellent organizational, communication and...

**Responsibilities**: Responsibilities and Authority: - Maintenance of the quality manual and associated operation documents. - Correspond with Department of Standard Malaysia for any accreditation related issue. - He/she shall be afforded the full support and freedom of action to perform his/her duties effectively and have direct access to the highest...

**BUILDING EXECUTIVE WITH BASIC SALARY: RM3,000 - RM4,000** **Responsibilities**: - To ensure the smooth operation of the Management Office, management, and maintenance of the building and common property in accordance with policies, procedures, and standing orders set by the Company. - To assist in facilitating the Annual General Meetings / Extraordinary...

1. You must have at least 2.0 years of experience in customer service related fields 2. You must have at least 2.0 years of experience managing at least 5 staff under you. 3. You must be able to delegate tasks efficiently and make sure they are completed in the fastest and best way possible. 4. You must possess a "can-do" attitude. 5. You must have own...

**Job Scopes**: **Sales and Customer Service**: - Ensure excellent customer service and assist customers with their inquiries and product selection. - Meet sales targets and KPIs set by the management. - Handle customer complaints or concerns in a professional and efficient manner. **Inventory Management**: - Monitor and manage the store's inventory of...

Cafe Management Trainee ( Front of House ) Starting pay of $3200 - Learn and be competent in all Front of House duties according to SOP - Provide answers to queries presented by clients regarding services and offers made available by the restaurant - Respond to customer complaints and questions, resolving issues where possible and referring customers to...