Healthcare Operations Executive
7 months ago
The HealthTech Executive is responsible for leading and overseeing the strategic direction, growth, and management of the company's healthcare technology initiatives. They play a pivotal role in developing and executing strategies to leverage technology to improve healthcare services, drive innovation, and achieve business goals.
**Key Responsibilities**:
**Operational Support**:
- Assist in the daily operations of the healthcare facility, ensuring smooth and efficient service delivery.
- Coordinate patient appointments
- Ensure that all operational procedures are followed and that any issues are promptly addressed, including onboarding or setting up health kiosks.
**Patient Coordination**:
- Serve as a liaison between patients, healthcare providers, and administrative staff.
- Ensure patients receive timely and accurate information regarding their appointments and treatments.
- Address patient inquiries and concerns, providing excellent customer service.
**Administrative Duties**:
- Maintain and update patient records, ensuring confidentiality and accuracy.
- Prepare and distribute operational reports and documentation as required.
- Assist in the management of healthcare supplies and inventory.
**Compliance and Quality Assurance**:
- Ensure compliance with healthcare regulations and standards.
- Participate in quality assurance activities to improve service delivery.
- Monitor and report on operational performance, suggesting improvements as needed.
**Team Collaboration**:
- Work closely with healthcare providers, administrative staff, and other departments to ensure coordinated and efficient operations.
- Participate in team meetings and contribute to the development of operational strategies.
- Assist in the training and onboarding of new staff members.
**Process Improvement**:
- Identify areas for process improvement and assist in implementing changes to enhance operational efficiency.
- Participate in projects aimed at improving healthcare service delivery and patient satisfaction.
**Qualifications**:
- Bachelor’s degree in Healthcare Management, Business Administration, or a related field.
- At least 1 year of experience in healthcare operations or a related field.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work independently and as part of a team.
- Attention to detail and ability to manage multiple tasks simultaneously.
Pay: RM2,500.00 - RM3,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Will you be able to start immediately?
**Education**:
- Bachelor's (required)
**Experience**:
- Digitial Transformation: 2 years (required)
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