Operations and Product Executive
6 months ago
**Overview**:
Sigma School, a leading coding bootcamp, is seeking a highly organized and adaptable Operations and Product Executive. This role is crucial to the smooth running of our bootcamp, overseeing both operational tasks and supporting the product development process. The Operations and Product Executive will manage various tasks, facilitate communication, assist in continuous process improvements, and support automation within the coding bootcamp's operations.
**Responsibilities**:
- Operational Management: Coordinate daily operations, including office supplies, equipment, and facility maintenance.
- Product Development Support: Assist in the creation and refinement of coding bootcamp courses, including curriculum design and content updates.
- Administrative Support: Provide administrative assistance to the management team, including scheduling meetings, handling correspondence, and maintaining records.
- Quality Assurance: Ensure high standards for course content, teaching methods, and student experiences through consistent quality checks.
- Process Automation: Collaborate with the technical team to create and implement automation solutions for routine tasks, such as data entry, report generation, and communication workflows.
- Process Improvement: Identify and implement new processes to improve efficiency across various operational and product-related activities.
- Communication: Serve as a liaison between different departments, external stakeholders, and students, ensuring clear communication and collaborative teamwork.
- Student Support: Address student inquiries, manage student records, and track progress throughout the bootcamp.
- Event Coordination: Help organize events such as bootcamp graduations, networking sessions, and promotional activities.
- Social Media Support: Collaborate with the marketing team to create social media content using predefined templates and assist in marketing campaigns.
- Miscellaneous Tasks: Handle additional operational and product-related duties as assigned by management.
**Requirements**:
- Skills: Strong organisational, communication, and problem-solving skills. Proficiency in project management tools, and other relevant software. Knowledge of automation tools is a plus.
- Interpersonal Skills: Ability to work with diverse teams and interact professionally with stakeholders and students.
- Attention to Detail: High level of accuracy and thoroughness in all tasks.
- Flexibility: Ability to adapt to changing priorities and manage multiple tasks simultaneously.
- Language: Proficiency in English.
**Benefits**:
Flexible work hours and remote work options.
Competitive compensation and benefits packages.
Make real changes to the world and see lives get transformed
Freedom to innovate and bring your ideas to life. We encourage creativity and value contributions that drive our success.
**Job Types**: Full-time, Part-time
Pay: RM2,500.00 - RM3,000.00 per month
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