Food & Beverage Team Leader

2 weeks ago

Kuala Lumpur, Malaysia Hilton Full time

Food & Beverage Team Leader

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Outlet Team Leader is concerned with the efficient and professional service of food and beverages within the restaurant, ensuring that the restaurant returns a budgeted profit through tight cost and stock control. This role directly supervises team members while ensuring that all guests receive optimum service in accordance with the standards, policies and procedures of Hilton.

**What will I be doing?**

As the Outlet Team Leader, you will be responsible for performing the following tasks to the highest standards:

- Confidently know the food and beverage menu contents and explain them in detail to guests.
- Understand dietary requirements and offer appropriate suggestions.
- Correctly label buffet dishes.
- Keep buffet areas clean at all times.
- Make suggestions on the menu that might suit guests of different nationalities.
- Familiarize with menu items of all other outlets to recommend guests to other outlets.
- Undertake steps to ensure that the cashiers' desk is ready and set for service.
- Check reservations with the Supervisor / Manager and confirm any large bookings for the next service period.
- Ensure that everything is clean and tidy, ready for guests to enter the restaurant.
- Assist bar attendants and kitchen staff where required and carry out any reasonable duties requested by the Supervisor / Manager.
- Greet guests with smiles and offer assistance with coats, bags, etc., introducing yourself.
- Escort guests to a table and ask if they would prefer a smoking or non-smoking table.
- Greet all guests who walk past your outlet and offer them menus to view when appropriate.
- Offer the newspapers to all breakfast guests and any single diners.
- Ensure that all service procedures are carried out to the standards required.
- Accommodate any guest request or offer appropriate alternatives.
- Take personal responsibility for the service experience of all guests in your designated area.
- Follow-up on any guest questions or queries immediately, and if you don't have the answer, check with your Supervisor / Manager.
- When passing by guest tables, check if they require service.
- Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section.
- Make sure that all areas are cleaned and maintained in accordance with operating procedures.
- Positively end the guests experience by checking on their satisfaction.
- Assist with guests' coats and bags as they leave, thanking all guests and wishing them a pleasant day.
- Ensure that safe and healthy working practices are observed throughout the service.
- Report any accidents / incidents to the Supervisor / Manager.
- Ensure that the Food & Beverage mission is established and instilled in you and all team members.
- Train new team members and trainees.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

**What are we looking for?**

An Outlet Team Leader serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- 2-4 years managerial position in a4 / 5-star category hotel.
- Good English skills, both verbal and written to meet business needs.
- Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
- Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
- Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
- Strong leadership and training skills.
- Outgoing personality and willing to work for long hours.

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accom

  • Food & Beverage Team Leader

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hilton Full time

    Food & Beverage Team LeaderWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Food & Beverage Team Leader (Italian Outlet)

    3 days ago

    Kuala Lumpur, Malaysia DoubleTree by Hilton Hotel Kuala Lumpur Full time

    DescriptionWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...

  • Food & Beverage Team Leader (Italian Outlet)

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia DoubleTree by Hilton Hotel Kuala Lumpur Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Food &beverage Team Leader (Italian Outlet)

    2 days ago

    Kuala Lumpur, Malaysia Doubletree by Hilton Kuala Lumpur Full time

    As the F&B Team Leader, you will be responsible for performing the following tasks to the highest standards: - Confidently know the food and beverage menu contents and explain them in detail to guests. - Understand dietary requirements and offer appropriate suggestions. - Correctly label buffet dishes. - Keep buffet areas clean at all times. - Make...

  • Food & Beverage Manager

    1 week ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24054146 **Job Category** Food and Beverage & Culinary **Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage...

  • Director of Food

    2 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23204195 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of...

  • Director of Food

    2 days ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23204195 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of...

  • Food & Beverages Manager

    3 weeks ago

    Kuala Lumpur, Malaysia Hotel Indigo Kuala Lumpur On The Park Full time

    Food and Beverage Operations Manager We do things a little differently at Hotel Indigo Kuala Lumpur On The Park and we are looking for evolutionary Food and Beverage talent from any industry to lead our food and beverage teams in launching the first ever Hotel Indigo in Malaysia. When you’re a part of IHG, you’re more than your job title. And that’s...

  • Food & Beverages Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hotel Indigo Kuala Lumpur On The Park Full time

    Food and Beverage Operations ManagerWe do things a little differently at Hotel Indigo Kuala Lumpur On The Park and we are looking for evolutionary Food and Beverage talent from any industry to lead our food and beverage teams in launching the first ever Hotel Indigo in Malaysia. When you're a part of IHG, you're more than your job title. And that's what we...

  • Mgr-food & Beverage I

    1 week ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24074073 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Kuala Lumpur, 183 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and...

  • Complex Director of Food

    3 weeks ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Additional Information** Should have Asia/Malaysia experience.Marriott work experience essential **Job Number** 24064724 **Job Category** Food and Beverage & Culinary **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule**...

  • Team Leader

    6 days ago

    Kuala Lumpur, Malaysia Vitality Boost Sdn Bhd Full time

    **Boost Team Leader Responsibilities**: 1. Overseeing the daily operations of the rstore to ensure smooth running and efficiency. 2. Ensuring customers are satisfied and happy with the service. 3. Ensuring that staff within the store adhere to the restaurant’s safety/service standards at all times. 4. Making sure that adequate staff is scheduled to...

  • Team Leader/supervisor

    4 weeks ago

    Kuala Lumpur, Malaysia Vitality Boost Sdn Bhd Full time

    **BOOST JUICE BARS** **Industry**: Food & Beverage **Location**: Kuala Lumpur **Position**: Team Leader / Supervisor Boost Juice is South East Asia's largest juice and smoothie chain has expanded to over 200 stores. Boost is not just a smoothie & juice bar - it is an innovative retail concept based on great tasting products, the unique Boost Experience,...

  • Team Leader

    2 weeks ago

    Kuala Lumpur, Malaysia Vitality Boost Sdn Bhd Full time

    **BOOST JUICE BARS** - **Industry: Food & Beverage**_ - **Position: Team Leader**_ Boost Juice, originally from Australia, is Malaysia's largest juice and smoothie chain has expanded to 150 stores across Malaysia, Singapore, Brunei, Indonesia, and soon Thailand. Boost is not just a smoothie & juice bar - it is an innovative retail concept based on great...

  • Food & Beverage Attendant

    2 months ago

    Kuala Lumpur, Malaysia Hilton Full time

    Food & Beverage Attendant A Food & Beverage Attendant is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Food & Beverage Attendant, you are responsible for serving guests in a friendly, timely,...

  • Beverage & Food Operation Manager - Bars

    3 weeks ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24066790 **Job Category** Food and Beverage & Culinary **Location** W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage operations,...

  • Food & Beverage Attendant

    2 months ago

    Kuala Lumpur, Malaysia Hilton Full time

    A Food & Beverage Attendant is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Food & Beverage Attendant, you are responsible for serving guests in a friendly, timely, and efficient manner to...

  • Food & Beverage Attendant

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman North Full time

    A Food & Beverage Attendant is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.What will I be doing?As a Food & Beverage Attendant, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an...

  • Food & Beverage Attendant

    3 months ago

    Kuala Lumpur, Malaysia Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman North Full time

    DescriptionA Food & Beverage Attendant is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.What will I be doing?As a Food & Beverage Attendant, you are responsible for serving guests in a friendly, timely, and efficient manner to...

  • Food & Beverage Attendant

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hilton Full time

    A Food & Beverage Attendant is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.What will I be doing?As a Food & Beverage Attendant, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an...