Food & Beverage Manager

6 months ago

Kuala Lumpur, Malaysia Hilton Full time

Food & Beverage Manager

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Food & Beverage Manager has the key responsibility of ensuring that all Food & Beverage outlets, Conference and Banqueting operations are managed as successful independent profit centers, ensuring maximum guest satisfaction and consistency in line with Hilton International standards. This role will achieve these through the key strategies of planning, controlling, organizing and marketing.

**What will I be doing?**

As the Food & Beverage Manager, you will be responsible for performing the following tasks to the highest standards:

- Ensure that each food and beverage outlet and conference and banqueting event is managed in line with key service standards and specified profit margins as an independent profit centre.
- Ensure that each outlet is managed by a management team (Restaurant Manager / Head Chef) who are totally accountable for the profitability and service standards achieved.
- Coordinate the formulation of the annual operating budget in determining outlet projected revenues and expenses, manning, operating equipment and FF&E requirements in line with the annual business plans, supported by key marketing plans as well as revenue driven initiatives.
- Provide accurate and realistic forecasts and updates on anticipated changes in the business whenever appropriate.
- Ensure that supplier liaison with the Purchasing Officer ensures maximum support with regards to sponsorship, marketing and pricing initiatives.
- Monitor all costs and recommend measures to control them.
- Ensure that the department operational budget is strictly adhered to.
- Ensure that all outlets and banquets are managed efficiently according to the established concept statements.
- Closely monitor productivity levels through productivity schedules in each outlet and take immediate corrective action if necessary.
- Monitor and control vacation planning for the department.
- Monitor, control and minimize overtime for the department.
- Ensure that the minimum operating standards are adhered to in order to achieve the level of service established in the departmental operations manual.
- Maintain and amend where appropriate all SOPs in line with company brand standards and outlet requirements.
- Work with the Outlet Managers, Banquet Service Managers and all respective Chef de Cuisines to take corrective action where necessary.
- Handle all guest complaints, requests and enquiries on food, beverages and services, adhering to established and clearly defined procedures and protocols.
- Take personal responsibility for maintaining and revising the policies and procedures manual associated with the department and inter dependent departments to ensure no ambiguity.
- Establish a rapport with guests. maintaining good customer relationship.
- Coordinate the formulation of the annual marketing plan to establish a list of marketing activities in line with the annual business plan, supported by appropriate advertising and promotion budgets from suppliers.
- Ensure that all Food & Beverage forms and reports are completed and forwarded to the relevant office in a professional and timely manner.
- Conduct monthly departmental meetings and daily operations briefings with Outlet Managers.
- Maintain good working relationships with colleagues and all other departments.
- Have complete understanding of the team member handbook and ensure that team members adhere to the regulations contained within.
- Train and develop Outlet Managers so that they are able to operate independently within their own profit centres.
- Ensure that each Outlet Manager plans and implements effective training programs for their team members with the Training Manager and Departmental Trainers.
- Develop F&B marketing activities and promotions in close cooperation with Outlet Managers, the Executive Chef and the Marketing Communications Manager.
- Conduct annual PDR for direct reports and ensure process is followed through by all Outlet Managers.
- Ensure that all team members report for duty punctually wearing the correct uniform and name badge at all times.
- Have a complete understanding of and adhere to the hotel's policy relating to Fire, Hygiene, Health and Safety.
- Be the key person in driving the hot

  • Food & Beverage Manager

    6 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24054146 **Job Category** Food and Beverage & Culinary **Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage...

  • Food & Beverage Manager

    6 months ago

    Kuala Terengganu, Malaysia THE TAARAS BEACH & SPA RESORT (REDANG) SDN BHD Full time

    a) To implement Berjaya Food & Beverage policies as disseminated by the General Manager b) To develop and implement programs to achieve the goals set for the Food & Beverage Division c) To develop and implement training programs for all levels of food & beverage employees d) To constantly analyze the day to day operating procedures and improve whenever...

  • Food & Beverage Manager

    6 months ago

    Kuala Lumpur, Malaysia Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Director of Food

    6 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23204195 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of...

  • Food & Beverage - Internship

    7 months ago

    Kuala Lumpur, Malaysia Wyndham Hotels & Resorts Full time

    Perform opening/closing side duties as assigned and set all tables according to standards and procedures - Deliver F&B services in accordance to departmental standards and procedures - Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation - Greet all patrons warmly upon arrival at the...

  • Food & Beverage - Internship

    7 months ago

    Kuala Lumpur, Malaysia Pullman Kuala Lumpur Bangsar Full time

    Perform opening/closing side duties as assigned and set all tables according to standards and procedures - Deliver F&B services in accordance to departmental standards and procedures - Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation - Greet all patrons warmly upon arrival at the...

  • Assistant Food

    3 months ago

    Kuala Lumpur, Malaysia ROYAL LAKE CLUB Full time

    **Qualifications/Skills**: - Degree or Diploma in Hotel and Catering Management or other relevant fields. - Minimum 5 years of working experience in the F&B Management and Operations, preferably in a Club/hotel environment. - Well-versed in managing fine dining operations, menu planning and effective F&B costing. - Dynamic personality and capable of...

  • Food & Beverage Attendant

    8 months ago

    Kuala Lumpur, Malaysia Hilton Full time

    Food & Beverage Attendant A Food & Beverage Attendant is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Food & Beverage Attendant, you are responsible for serving guests in a friendly, timely,...

  • Food & Beverage Attendant

    8 months ago

    Kuala Lumpur, Malaysia Hilton Full time

    A Food & Beverage Attendant is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Food & Beverage Attendant, you are responsible for serving guests in a friendly, timely, and efficient manner to...

  • Assistant Director of Food

    6 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24072553 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in leading the property’s food and...

  • Beverage & Food Operation Manager - Bars

    6 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24066790 **Job Category** Food and Beverage & Culinary **Location** W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage operations,...

  • Complex Director of Food

    7 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Additional Information** Should have Asia/Malaysia experience.Marriott work experience essential **Job Number** 24064724 **Job Category** Food and Beverage & Culinary **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule**...

  • Food & Beverage Manager

    6 months ago

    Kuala Lumpur, Malaysia de King Hotel KLCC Full time

    **Duties and responsibilities**: - Walks all F&B front and back of the house areas on daily basis and update General Manager/Hotel Manager on any irregularities; - Ensures consistency of quality, taste, presentation, temperature of beverage served in restaurant - Assists to develop, modify, and maintain the F&B Operation Policy & Procedure Manual; - Reviews...

  • Food & Beverage Manager

    6 months ago

    Kuala Lumpur, Malaysia DoubleTree by Hilton Kuala Lumpur Full time

    Ensure that each food and beverage outlet and conference and banqueting event is managed in line with key service standards and specified profit margins as an independent profit centre. - Ensure that each outlet is managed by a management team (Restaurant Manager / Head Chef) who are totally accountable for the profitability and service standards achieved. -...

  • Food & Beverage Attendant

    4 months ago

    Kuala Lumpur, Malaysia Hilton Full time

    Food & Beverage Attendant With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Food and Beverage Attendant

    6 months ago

    Kuala Lumpur, Malaysia Hilton Full time

    Food and Beverage Attendant With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels...

  • Mgr-food & Beverage I

    6 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24074073 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Kuala Lumpur, 183 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and...

  • Assistant Food

    7 months ago

    Kuala Lumpur, Malaysia Hilton Full time

    Assistant Food & Beverage Manager With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton...

  • Food and Beverage Operations Manager

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full time

    Restaurant Manager Job DescriptionWe are currently seeking a highly motivated and experienced Restaurant Manager to join our team at Talent Recruit. This is an excellent opportunity for individuals who are passionate about the food and beverage industry and looking to take on new challenges.Job Summary:The successful candidate will be responsible for...

  • Assistant Food

    7 months ago

    Kuala Lumpur, Malaysia Mercure Kuala Lumpur Shaw Parade Full time

    **Job Description**: Food & Beverage supervisor is responsible to supervise and coordinate the overall operation in Food & Beverage Department. He is also responsible to instruct and cooperate with other departments in ensuring the operation in Food & Beverage department run smoothly.