Servicedesk Specialist- Vietnamese Speaker
5 months ago
Hi
Hope you are doing well
I am **Mehamjot Kaur** and responsible for talent acquisition at my company **Abhidi Solution**. I want to attract your attention to a job opportunity I am hiring these days for.
In case you are looking for your next gig or just exploring the local job market, the below may be right for you.
**About the Opportunity**:
Our client is looking to collaborate with talented people for the **SDA Vietnamese **role.
**Role Title: SDA Vietnamese**
**Type: Permanent with HCL Tech**
**Work Location: KL, Malaysia**
**Mode: Work from Office**
**Key Responsibility Areas (KRA’s)**
**Incident Management**: Log, track, and prioritize incidents using the ticketing system. Escalate complex issues to appropriate support teams while ensuring timely resolution.
**Customer Communication**: Maintain clear and timely communication with end-users regarding the status of their reported issues. Provide step-by-step instructions and training to users for common technical problems.
**Documentation**:Create and update knowledge base articles for common issues and resolutions. Document troubleshooting steps and solutions to build a comprehensive support resource.
**Collaboration**: Collaborate with other IT teams to resolve escalated issues and ensure a seamless user experience. Participate in team meetings and contribute to ongoing process improvements.
**User Education**: Conduct training sessions and workshops to educate end-users on IT best practices and new technologies.
**Create user-friendly** guides to empower users to troubleshoot common problems independently.
**Qualifications**:
Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).
Proven experience in a service desk or technical support role.
Familiarity with troubleshooting hardware, software, and network issues.
Excellent customer service and communication skills.
Ability to work independently and collaboratively within a team.
**Skills**:
Strong problem-solving and analytical skills.
Familiarity with ITIL best practices is a plus.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Exceptional communication and interpersonal skills.
**Kindly provide the below Details**
**Current Salary -**
**Expected Salary -**
**Notice Period -**
**Reason for Job Change-**
**Any job offers in hand-**
**Visa Status-**
**Whtsapp for any Queries +65 62338202**
**Job Types**: Full-time, Permanent
Pay: Up to RM8,347.16 per month
Schedule:
- Monday to Friday
- Rotational shift
-
Office Assistant
5 months ago
Kuala Lumpur, Malaysia TANKKee Infinity co. Full time**Qualifications**: - Fluency in spoken and written Vietnamese. - Based in Kuala Lumpur, Malaysia. - Strong organizational and time management skills. - Proficiency in English, Bahasa Malay, or Chinese (fluency in one language required). - Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint). - Holding a spouse visa or student visa valid for...
-
Social Media Chat Support
4 months ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: Social Media Chat Support - Vietnamese Speaker - Location: Kuala Lumpur Sentral, Malaysia. - Salary: RM4000 (Basic) + RM500 complexity allowance + Housing Allowance RM200 - Permanent Job - Language: Vietnamese Speaker + English (English B1/B2) - Joining Date: ASAP - Headcount: 23 - Highlight: - Bachelor’s Degree or Diploma with 1 year Call Center...
-
Sales Digital Marketing
5 months ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: Sales Digital marketing - Vietnamese Speaker - Location: Kuala Lumpur, Malaysia. - Salary: RM5200 + up to 20% Sales Commission + RM200 Housing Allowance *Languages: Native Vietnamese + English (B2) *Headcount: 4 - Joining date: ASAP - Work Hour: Country Support Business Hours - Mon - Fri - Permanent role - Highlight: - Bachelor’s Degree is A...
-
Technical Support
5 months ago
Kuala Lumpur, Malaysia Eteam Workforce Sdn Bhd Full timeThis is Niharika from eTeam. We are hiring for below role Role : Customer Service (Vietnamese + English speaker) **Job Type**: Permanent Job Location: KL Sentral (Nearby LRT KL Sentral station) Working Hours: 9AM- 9PM (Monday - Sunday) / 5 Days in a week & Off Days is 2 Days (On Rotational) Salary - RM3800-4000 Nationality - Vietnamese - Relevant...
-
Customer Service
4 months ago
Kuala Lumpur, Malaysia growthfn Full timeWe are seeking a Customer Service Representative who is fluent in Vietnamese to join our team. In this role, you will be responsible for providing exceptional customer service to our Vietnamese-speaking customers, resolving their inquiries and issues efficiently and effectively. You will also be responsible for maintaining accurate customer records and...
-
Chat Support Representative
4 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Chat Support Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Vietnamese - **Job Title**: Chat Support Representative (Vietnamese Speaker) **Salary Range**: RM3,700 - RM4,000 We are currently seeking a highly...
-
Customer Service Executive
5 months ago
Kuala Lumpur, Malaysia AGENSI PEKERJAAN JAC SDN. BHD. Full time**Your Responsibilites will be**: - Update clients on their request status accordingly. - Promote available products and services to clients. - Handle client inquiries appropriately and ensure that high-level service is provided. - Cooperate effectively with other departments as required. - Contribute to team effort by achieving targeted results. - Escalate...
-
Chat Support
5 months ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: - Chat Support - (Vietnamese+ Japanese Speaker) (JLPT N1/N2 certification) Location: Kuala Lumpur, Malaysia **Salary**: With Exp: from RM8600 (Basic) + RM1000 (Complexity Allowance) + RM200 (Housing Allowance) Language: Japanese + Vietnamese) Profile: Chat Support Timings: Rotational Shifts (24*7) Headcount: 3 Min Requirements: - Degree - No...
-
Chat Support
5 months ago
Kuala Lumpur, Malaysia Growthfn Sdn Bhd Full time**Job Summary**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following client's documented call flows, work processes, data entry requirements,...
-
Vietnamese Translator
5 months ago
Kuala Lumpur, Malaysia Mon Tech Sdn Bhd Full time**Vietnamese Translator** Job Responsibilities: - Responsible for written translation of Vietnamese announcements, documents, etc., ensuring translation quality. - Responsible for Vietnamese website translation, accepting translation tasks assigned by the project manager. Job Requirements: - Vietnamese native speaker, fluent in English and Chinese...
-
Social Media Digital Marketing Specialist
5 months ago
Kuala Lumpur, Malaysia REGENERATION RESOURCES Full timeWe are looking for a creative and enthusiastic Social Media Digital Marketing Specialist who is a fluent speaker of Vietnamese to join our team. As a Social Media Digital Marketing Specialist, you will be responsible for managing our brand's online presence, developing and implementing effective social media strategies, and driving engagement to maximize...
-
Content Moderator- Vietnamese Speaker in a Top Bpo
5 months ago
Kuala Lumpur, Malaysia MyGlit Full time**Role**:Associate/Sr. Associate -(NonTechnical) **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Work Mode**:Work from office Key Skills: Customer Service Japanese language Mandarin Cantonese Vietnamese Thai - **Job Scope**: - Review...
-
Lead Generation Specialist-vietnamese Speaker-b2b
5 months ago
Kuala Lumpur, Malaysia BGC Group Malaysia Full timeAttend virtual Campaign Briefing, and gain an understanding of the information provided, including asking any additional questions, researching terms, and campaign specifics. - Read and understand call scripts and write up examples on each campaign to help recognise the requirement for the campaign you are working on. - Read through and understand all...
-
Native Vietnamese
5 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Sales Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Vietnamese web development skills Technical sales Fluent in Vietnamese and English- We are hiring Native Vietnamese for Tech sales position in KL -...
-
Vietnamese Chat Support Specialist(Malaysia)
5 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Chat Support Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice- Vietnamese Speaking Chat Support Specialist** *Location:* Kuala Lumpur, Malaysia *Salary & Benefits:* - Basic Salary: RM4000 - Complexity Allowance: RM500 -...
-
Chat Support
5 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: Vietnamese Chat Support - Vietnamese-Chat Support KL Sentral Shift: 24*7 Has experience in chat support “Bachelor Degree with no exp Diploma with min 1 year of call center experience SPM with min 3 years...
-
Chat Support
4 months ago
Kuala Lumpur, Malaysia MyGlit Full time**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Chat **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Vietnamese Chat Support - Vietnamese-Chat Support KL Sentral Shift: 24*7 Has experience in chat support “Bachelor Degree with no exp Diploma with min 1 year of call center...
-
Marketing Analyst
5 months ago
Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time**Position: Marketing Analyst ( Campaigns) - Vietnamese Speaker** **Tenure: 1 year Contract (Renewable basis)** **Salary: Open for negotiation** **Working Hours: 8:00am to 5:00pm** **Location: TRX, Kuala Lumpur** - Workflow Optimization and Management: - Manage workflow optimization through automation. Map, plan, and coordinate activities related to...
-
Technical Troubleshooting Agent
5 months ago
Kuala Lumpur, Malaysia Career International Fos Sdn. Bhd Full timeSo what will you be doing as a Technical Troubleshooting Agent? **Your Responsibilities** - Accountable for closing customer inquiries regarding company products/services, customer' accounts and provide additional clarifications as requested by customers. - Responsible for adding/updating/reviewing rich media functionality in Ads. - Creates layout...
-
Graphic Designer- Vietnamese Speaker
5 months ago
Kuala Lumpur, Malaysia Abhidi Solution Private Limited Full time**GENERAL SUMMARY**: 1. Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) or other industry-standard tools. 2. Experience in organizing and presenting a portfolio of work that showcases skills and previous projects. 3. Video animation skills required 4. Vietnamese language proficient Pay: Up to RM8,000.00...