Technical Troubleshooting Agent

**Role**:Mandarin Language Expert **Timings**:Rotational Shifts (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Non-Voice Key Skills: Technical Support technical solutions - As a technical troubleshooting agent, your primary responsibility will be...

Greetings!!! We are hiring for **Troubleshooting Agent (Community Manager) **role with leading MNC in **Kuala Lumpur, Malaysia.** **Job Description**: - Bilingual with excellent level on the market support language (Native) - Good command in English language - Relevant experience in website/online content creation/management - Exceptional analytical and...

Job DescriptionAs a Technical Support Agent, you will play a vital role in ensuring our customers receive exceptional support and service. This includes responding to customer inquiries, troubleshooting issues, and providing innovative solutions.To succeed in this role, you must have excellent communication skills, a strong understanding of Japanese language...

**Position Overview**: The Maxpert (Fiber Sales Agent) provides in-home WiFi troubleshooting and promotes upgraded fiber plans to customers. This role requires a blend of technical skills and sales acumen, with commissions earned from successful sales. **Key Responsibilities**: - Troubleshoot and resolve home WiFi issues. - Cross-sell upgraded fiber plans...

RequirementsDiploma in Any FieldFresh Graduates WelcomeEnglish & Bahasa Malaysia ProficiencyReliable Internet Connection & Suitable Workspace

WORK WITH US! Job Details: Position : Service Desk Agent (English Speaker) Working Hours : Shift Rotation (24/7 Operation) Working Location : KL Sentral Working Duration: 12 months contract with PERSOLKELLY (renewable based on performance) Remuneration : Basic up to RM4,000 with statutory contribution + RM300 shift allowance + insurance & leave...

TixCarte is looking for freelance/independent travel agents to work together helping customers to get affordable and convenient tickets. Anyone can be a freelance travel agent with TixCarte! It is a career opportunity as you can include this in your resume and work freely at your own pace. This job is commission based and commission is up to 20%. Some of our...

**Role**:Customer Service Executive -Technical **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice - Technical Support Representative - Enterprise Team (Native Korean & Native Japanese) Location: Bangsar, Malaysia (Native Japanese or Native...

**Online Customer Support Agent** Working for a customer focused exciting, young company that is at the forefront of their industry. within a Customer Support focused team. Must be completely fluent in English (native speaker written standard) and have suitable experience. **RESPONSIBILITIES** - At the forefront of the company operations, you will be...

As a Technical Support Intern, you will assist our IT team in providing exceptional customer service and resolving technical issues. You will have the opportunity to gain practical experience in troubleshooting software and hardware problems, responding to both internal & external inquiries, and documenting support tickets. **Key Responsibilities**: -...

We are looking for a skilled Technical Support Specialist to join our team at Axrail. As a Technical Support Specialist, you will be responsible for providing technical support and troubleshooting assistance to clients, ensuring timely issue resolution.You will work closely with clients, technical teams, and project managers to support, deploy, and optimize...

As a Technical Assistant to provides support and assistance in our organization. **Responsibilities**: - To assist in coordinating technical projects within the organization. - To prepare and maintain reports related to technical data. - To Ensure proper organization and accessibility of technical documents. - To troubleshoot all technical issues. - Able...

About the RoleWe are looking for a talented Technical Support Specialist to provide expert-level technical assistance to our clients. As a member of our support team, you will be responsible for troubleshooting and resolving complex technical issues via phone, email, or live chat.Key Responsibilities:Analyze and troubleshoot technical issues using multiple...

About the Role">We are seeking a skilled Technical Applications Consultant to join our team at Hyva Group's Regional Hub / Shared Services Centre (SSC) in Mid Valley City, Kuala Lumpur.">This role involves providing technical and functional support, troubleshooting issues, and assisting colleagues globally in utilizing IT applications effectively.">Your key...

1) Performing hardware and software installation procedure. 2) Provide support in troubleshooting hardware and software issues. 3) Installing and configuring hardware and software components to ensure usability. 4) Troubleshoot to identify and resolve problems in a timely manner. 5) Managing technical documentation. 6) Assist to identify computer equipment...

Diagnose and troubleshoot technical issues related to POS hardware, software, and network systems to ensure timely resolution and mínimal disruption to business operations. - Guide customers through troubleshooting steps specific to POS systems, ensuring a clear understanding and effective problem resolution tailored to their needs. - Maintain accurate...

**Junior Technical Support**: We are looking for a motivated, energetic and skillful Junior Technical Support who has the ability to create solutions that offer the best client experience. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details easily, we’d like to meet you. Ultimately, you will...

**About the Role**: **Key Responsibilities**: - System Monitoring: Monitor system performance and troubleshoot issues to ensure optimal operation of all technical systems. - Deployment: Assist with the deployment of new software and updates, ensuring mínimal disruption to operations. - Documentation: Create and maintain detailed documentation for technical...

0 - 3 years of technical support experience is a plus. Working knowledge of HTML, CSS, Bootstrap and broad website concepts. Ability to multi-task and perform in a fast-paced environment. Experience with technical troubleshooting. Familiar with customer ticketing systems. Proficient with Microsoft Office apps. Previous Cell phone network experience is a...

ResponsibilitiesProvide technical solutions and troubleshooting to clientsPerform and handle technical issues, including after-sales supportProvide technical services related to fixture installation, repair, and maintenance of equipmentPositions are available in Penang, Johor, and Kuantan. If you're a motivated and detail-oriented individual looking for a...