Technical Troubleshooting Agent

So what will you be doing as a Technical Troubleshooting Agent? As a technical troubleshooting agent, your primary responsibility will be to specializes in resolving technical issues and problems faced by customers or end call. Your Responsibilities - Accountable for closing customer inquiries regarding company products/services, customer's accounts and...

**Role**:Mandarin Language Expert **Timings**:Rotational Shifts (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Non-Voice Key Skills: Technical Support technical solutions - As a technical troubleshooting agent, your primary responsibility will be...

**Responsibilities**: - Through community and social media, build relationships with community contributors to provide a delightful self-help experience and support that scales - Manage International Community in designated language, including: recruiting new experts, regularly - engaging with current experts, managing experts’ statuses, share appropriate...

**Responsibilities**: - Through community and social media, build relationships with community contributors to provide a delightful self-help experience and support that scales - Manage International Community in designated language, including: recruiting new experts, regularly - engaging with current experts, managing experts' statuses, share appropriate...

**Position Overview**: The Maxpert (Fiber Sales Agent) provides in-home WiFi troubleshooting and promotes upgraded fiber plans to customers. This role requires a blend of technical skills and sales acumen, with commissions earned from successful sales. **Key Responsibilities**: - Troubleshoot and resolve home WiFi issues. - Cross-sell upgraded fiber plans...

Location: KL Sentral, Kuala Lumpur - Shift: 9:00am to 18:00 pm (Monday to Friday) **Overview** So what will you be doing as a Technical Troubleshooting Agent? **Your Responsibilities** - Accountable for closing customer inquiries regarding company products/services, customer's accounts and provide additional clarifications as requested by customers -...

**VA Global is hiring EV chargers 2.Lvl Technical Support Agents** **POSITION OVERVIEW** We are now looking for passionate 2. Lvl Technical Support Agents to join our global team. In this position you will be responsible for the operation of different electric car charger hardware by following standard pre-established procedures. You will be responsible...

**Job Description Summary**: The Team Lead will lead day-to-day activities required for the Technical Support Center (TSC) to properly handle customer issues. This includes growth and development of agents and specialists to include technical, collaborative, and customer service skills. In general, the Team Lead’s responsibilities are categorized into the...

**Role**:Customer Service Executive -Technical **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice - Technical Support Representative - Enterprise Team (Native Korean & Native Japanese) Location: Bangsar, Malaysia (Native Japanese or Native...

We're looking for a **Customer Support Agent** to join the Fastmail support agents in India. You can read about our values, and our blog contains interviews with some of the people who will become your colleagues at Fastmail. Like everyone on our team, you’ll get great benefits. *** **About the job**: As a Customer Support Agent, you’ll be responsible...

TixCarte is looking for freelance/independent travel agents to work together helping customers to get affordable and convenient tickets. Anyone can be a freelance travel agent with TixCarte! It is a career opportunity as you can include this in your resume and work freely at your own pace. This job is commission based and commission is up to 20%. Some of our...

[1] Assistant Programmer / Coder Managing PI server and PI-AF coding development for PGB GPU Technical Centre digitalization programs and projects. The work involves code replication, modelling and simulations for newly configured digital programs. [2] Documentation / Narrative writer Develop documentation and narrative for the written PI-AF code for ease...

**Job Description**: - To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly...

As a Technical Support Intern, you will assist our IT team in providing exceptional customer service and resolving technical issues. You will have the opportunity to gain practical experience in troubleshooting software and hardware problems, responding to both internal & external inquiries, and documenting support tickets. **Key Responsibilities**: -...

**Job Summary**: As an IT Technical Support, you are responsible to provide technical support on computer hardware, and etc. within the stipulated Service Level Agreement (SLA). You are also responsible to provide support on Telephone System and mobile devices. **Responsibilities**: - Respond to and resolve request/issues assigned through the ticketing...

As a Technical Assistant to provides support and assistance in our organization. **Responsibilities**: - To assist in coordinating technical projects within the organization. - To prepare and maintain reports related to technical data. - To Ensure proper organization and accessibility of technical documents. - To troubleshoot all technical issues. - Able...

**About Oligo Business Services**: Oligo Business Services Pte Ltd is a leading HR service provider and consultancy, specializing in delivering high-quality HR and payroll solutions to clients across Singapore and Malaysia. We primarily support customers using Unit4 Prosoft HRMS and provide expert guidance on HR-related issues such as payroll, leave...

1) Performing hardware and software installation procedure. 2) Provide support in troubleshooting hardware and software issues. 3) Installing and configuring hardware and software components to ensure usability. 4) Troubleshoot to identify and resolve problems in a timely manner. 5) Managing technical documentation. 6) Assist to identify computer equipment...

**Responsibilities**: As a technical support representative on the Enterprise team, you'll handle a broad range of customer cases for Workspace clients. You'll gather information from customers, troubleshoot technical and account issues, and escalate cases as needed. 3. Deliver a consistent high level of customer service. 4. Ensure correct representation...

**Responsibilities**: As a technical support representative on the Enterprise team, you'll handle a broad range of customer cases for Workspace clients. You'll gather information from customers, troubleshoot technical and account issues, and escalate cases as needed. 3. Deliver a consistent high level of customer service. 4. Ensure correct representation...