Customer Service Executive

Job Responsibilities: - To achieve the monthly and yearly sales target as assigned by the management. - To execute marketing activities as directed by CSU Unit Head/ management. - To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies. Job Requirements: - Bachelor's Degree in...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service - experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...

listen to customer concerns, answer customer questions and provide information about the company's products and services Peel Healthcare Sdn Bhd is set to be a Cardiac Specialist Hospital located in the heart of George Town, within a medical cluster. The hospital will provide a comprehensive range of services consisting of Outpatient & Inpatient Care,...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Mandarin- We are hiring a Mandarin customer service representative to manage customer queries and complaints. - Key...

**Responsibilities**: - Optimise customer service experience, create engaged customers and facilitate organic growth. - Take ownership of customers issues and follow problems through to resolution. - Establish a clear mission and initiate strategies focused towards that mission. - Set-up service procedures, policies and standards. - Keep accurate records...

Key responsibilities Receiving the instruments, updating the systems and co-ordinating with internal team to meet the SLA (Service Level Agreement) for the customer. Updating the customers about the status and maintaining high customer focus during the interactions and demonstrate the efficiency. Verifying the customer requirements and interacting with...

TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer About TTM TTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency (“RF”) components and RF microwave/microelectronic assemblies, and quick-turn and technologically...

Job OverviewAs a Customer Service Trainer at SummitNext Technologies Sdn. Bhd., you will play a pivotal role in empowering our agents with the skills and knowledge necessary to deliver exceptional customer experiences.Key ResponsibilitiesDevelop and deliver comprehensive training programs to enhance agent performance and customer satisfaction.Conduct...

We are a leading BPO and Technology Solutions provider, SummitNext Technologies Sdn. Bhd., where innovation meets excellence in Selangor.As we continue our expansion, we are seeking a talented Team Leader to provide exceptional support to our clients in the logistics industry.Responsibilities:Manage daily operations, ensuring all communications, KPIs...

Business Area: Marketing- Employment type: Full-time**Responsibilities**: - Order handling in ERP (M3) system with correct prices. - Delivery within the requested date. - Issue & submit quotation in accordance with the info from BDM / Distributor. - Complaint handling. - Receive & process returns & repairs in accordance with the applicable procedure and in...

Business Area: Sales- Employment type: Full-time**Responsibilities**: - Order handling in ERP (M3) system with correct prices. - Delivery within the requested date. - Issue & submit quotation in accordance with the info from BDM / Distributor. - Complaint handling. - Receive & process returns & repairs in accordance with the applicable procedure and in...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Bahasa Malayalam- We are hiring a customer service representative to manage customer queries and complaints. - Key...

. DIPLOMA/ADVANCE DIPLOMA/HIGHER GRADUATE DIPLOMA/DVM/DKM LEVEL 4 AND LEVEL 5 Hotel management. Minimum 1year experience - To render warm welcome to all guests, and render assistance to guests, and promoting our services (if applicable). Greet and receive guests, collect payment and to bid farewell to guests/passengers at the front reception counter. - To...

**Job Details** Location: Livingston, George Town, Penang Shift: 9AM to 6PM (Monday to Friday) Â **Who is Teleperformance Malaysia** Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 4 sites in Penang...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Cantonese - **Job Title: Customer Service Advisor (Cantonese-Proficient)** **Location**: George Town, Penang **Salary Range**:...

1. Generating appointment booking report and ageing report. 2. Check for Console Report 3. Tally check for console orders against report generated and console the orders accordingly. 4. Call customer for delivery appointment. 5. Request for Tax invoice, K1 & K2 forms for orders to be delivered to FTZ areas. 7. Coordinate with Transport Department on the...

Job Summary:We are seeking a highly skilled Customer Service Training Specialist to join our team at SummitNext Technologies Sdn. Bhd. As a key member of our training department, you will be responsible for developing and delivering training programs that enhance the skills and knowledge of our customer service agents.Key Responsibilities:Design and deliver...

工作職責： - 完成管理階層下達的月度和年度銷售目標。 - 依照科羅拉多州立大學單位負責人/管理階層的指示執行行銷活動。 - 確保及時處理所有申請或查詢，並始終提供優質的客戶服務。 -...

**Responsibilities**: - Making outbound calls to ensure the order raised under warranty and contract are delivered - Receiving inbound calls from external & internal customers. - Checking Status if RMAs is closed. Assist customers in RMA creation. Maintain and update database of customers with complete and accurate information. Have clear Understanding of...

The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...