Customer Service Assistant

**Position**: Assistant/ Manager, Customer Service **What You'll Be Doing** - Responsible for providing strategic direction and leadership to a team of Customer Service Officers. - Responsible for developing uniform procedures and continuous process improvements in operations as well as service delivery efficiency that result in high customer...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service - experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...

. DIPLOMA/ADVANCE DIPLOMA/HIGHER GRADUATE DIPLOMA/DVM/DKM LEVEL 4 AND LEVEL 5 Hotel management. Minimum 1year experience - To render warm welcome to all guests, and render assistance to guests, and promoting our services (if applicable). Greet and receive guests, collect payment and to bid farewell to guests/passengers at the front reception counter. - To...

Job Summary:We are seeking a highly skilled Customer Service Training Specialist to join our team at SummitNext Technologies Sdn. Bhd. As a key member of our training department, you will be responsible for developing and delivering training programs that enhance the skills and knowledge of our customer service agents.Key Responsibilities:Design and deliver...

Key responsibilities Receiving the instruments, updating the systems and co-ordinating with internal team to meet the SLA (Service Level Agreement) for the customer. Updating the customers about the status and maintaining high customer focus during the interactions and demonstrate the efficiency. Verifying the customer requirements and interacting with...

listen to customer concerns, answer customer questions and provide information about the company's products and services Peel Healthcare Sdn Bhd is set to be a Cardiac Specialist Hospital located in the heart of George Town, within a medical cluster. The hospital will provide a comprehensive range of services consisting of Outpatient & Inpatient Care,...

TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer About TTM TTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency (“RF”) components and RF microwave/microelectronic assemblies, and quick-turn and technologically...

**#Preferable mandarin speaker, Sabahan and Sarawakian are welcome** **Customer Service** - Smile and greet slot players and customers. - Provide friendly, courteous and efficient service to the slot prayers and customers. - Ensure and alert of the comfort and safety of the slot players and customers. - Assist in the bar counter during the absence of tea...

**Responsibilities**: - Making outbound calls to ensure the order raised under warranty and contract are delivered - Receiving inbound calls from external & internal customers. - Checking Status if RMAs is closed. Assist customers in RMA creation. Maintain and update database of customers with complete and accurate information. Have clear Understanding of...

Responsibilities: - Provide professional, efficient, high quality service to a portfolio of (key) renewals customers on a day-to-day basis - Collaborate with all areas of the business where/when necessary to meet customer expectations by ensuring adherence to the agreed or required service levels - Ensure compliance with department and legal procedures and...

Job OverviewAs a Customer Service Trainer at SummitNext Technologies Sdn. Bhd., you will play a pivotal role in empowering our agents with the skills and knowledge necessary to deliver exceptional customer experiences.Key ResponsibilitiesDevelop and deliver comprehensive training programs to enhance agent performance and customer satisfaction.Conduct...

Job Responsibilities: - To achieve the monthly and yearly sales target as assigned by the management. - To execute marketing activities as directed by CSU Unit Head/ management. - To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies. Job Requirements: - Bachelor's Degree in...

Business Area: Marketing- Employment type: Full-time**Responsibilities**: - Order handling in ERP (M3) system with correct prices. - Delivery within the requested date. - Issue & submit quotation in accordance with the info from BDM / Distributor. - Complaint handling. - Receive & process returns & repairs in accordance with the applicable procedure and in...

Business Area: Sales- Employment type: Full-time**Responsibilities**: - Order handling in ERP (M3) system with correct prices. - Delivery within the requested date. - Issue & submit quotation in accordance with the info from BDM / Distributor. - Complaint handling. - Receive & process returns & repairs in accordance with the applicable procedure and in...

Salary + Commission: UP TO RM3,500 Allowance : RM 250 Working Days: Rotational Working Hour : Rotational ( Morning : 10am to 7pm or Afternoon :11am to 8pm ) Location: Setia City Mall / Bukit Tinggi Klang / Sunway Carnival / KSL 2 Benefits : Provide Optical & Dental Claim / Health Insurance **Responsibilities**: Attend to customer request and enquiries...

Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the pioneer in advocating Cell Medicine to the public and it has done so for the past 10 years. Under the founder, Prof Carl Zhang’s leadership, the company offers sophisticated products to improve cellular health and wellness, which includes Health & Wellness devices, Food...

1. Generating appointment booking report and ageing report. 2. Check for Console Report 3. Tally check for console orders against report generated and console the orders accordingly. 4. Call customer for delivery appointment. 5. Request for Tax invoice, K1 & K2 forms for orders to be delivered to FTZ areas. 7. Coordinate with Transport Department on the...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Mandarin- We are hiring a Mandarin customer service representative to manage customer queries and complaints. - Key...

The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...

Providing professional customer services for airport check-in, arrival (including baggage-related matters), and departure (including overall responsibility for departure punctuality), as well as managing flights, handling passengers, and monitoring the collection of excess baggage and ticket sales. - Maintain high situational awareness and work closely with...