Customer Service Representative

6 days ago


Penang, Malaysia S&P Global, Inc. Full time

At S&P Global, Inc., we are seeking a highly skilled Customer Service Representative to join our team. This role plays a vital part in delivering exceptional service to our clients and prospects, ensuring they have a positive experience with our products and services.

The Client Service Associate is dedicated to providing outstanding assistance via various interaction methods, ensuring a seamless service experience. They address and resolve client inquiries related to products, billing, technical issues, and account changes with thorough and accurate solutions.

Maintaining an active focus on resolving customer cases efficiently, this individual demonstrates patience and professionalism throughout the process. Proactive complaint follow-up is also essential to ensure timely resolutions and make clients feel valued.

This role requires strong communication skills, as well as the ability to work in a fast-paced environment. The ideal candidate will be comfortable operating in a data-driven environment and possess excellent problem-solving skills.

We pride ourselves on agility and diversity, welcoming requests to work flexibly. Our benefits include health & wellness, flexible downtime, continuous learning, and investment in your future.



  • Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    We are seeking a skilled and dedicated Customer Service Representative to join our team at Agensi Pekerjaan JobScoper Sdn. Bhd.About the RoleThe ideal candidate will have excellent communication and interpersonal skills, with the ability to provide fast and timely solutions to customer inquiries.Key Responsibilities:Fully utilize your problem-solving skills...


  • Penang, Malaysia SupportYourApp Full time

    Welcome to SupportYourApp, a leading provider of outsourced customer support services to tech companies globally.We're looking for a skilled Remote Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer support via chats and emails while maintaining a positive...


  • Penang, Malaysia Nirvana Asia Full time

    About This Role:We are seeking a highly organized and effective Customer Service Representative to join our team at Nirvana Asia.In this role, you will be responsible for managing guest communications, resolving issues, and maintaining accurate records of guest interactions.You will work closely with other departments to ensure seamless guest experiences and...


  • Penang Island, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Mandarin- We are hiring a Mandarin customer service representative to manage customer queries and complaints. - Key...


  • Penang, Malaysia TTM Technologies - North America Full time

    TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer About TTM TTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency (“RF”) components and RF microwave/microelectronic assemblies, and quick-turn and technologically...


  • Penang, Malaysia Nirvana Asia Full time

    Finding Success as a Regional Air Customer Service Specialist at Nirvana AsiaAt Nirvana Asia, we're seeking a highly skilled and dedicated individual to join our team as a Regional Air Customer Service Specialist.The ideal candidate will have a customer-focused mindset, with excellent problem-solving skills and the ability to work effectively with teams and...


  • Penang, Malaysia Prudential Assurance Malaysia Berhad Full time

    Join us at Prudential, where we strive to create a culture of partnership and protection for every life and every future. Our employees are passionate about delivering exceptional customer experiences and making a lasting impact on our customers' lives.About the Role:You will be responsible for delivering top-notch customer experiences across multiple...


  • Penang, Malaysia FLARE INFINITY Full time

    We are seeking a positive and dynamic individual who is willing to adapt and step out of their comfort zone.As a customer-facing representative, you will be responsible for engaging with customers, representing clients, and enhancing brand awareness.You will work collaboratively in a team-oriented environment, fostering growth and encouraging...


  • Penang, Malaysia Samtec Inc Full time

    About the RoleWe are looking for a talented Technical Sales Representative to join our sales team at Samtec, Inc. As a Technical Sales Representative, you will be responsible for providing technical and commercial support to customers in the territory, identifying new business opportunities, and developing and executing sales strategies to achieve territory...


  • Penang, Malaysia AIA Malaysia Full time

    About AIA MalaysiaTo deliver exceptional service to customers and agencies by:Engaging with our customers through personalized interactions.Providing solutions that meet their needs.Delivering on our promises.Key ResponsibilitiesTo offer product and service information through face-to-face interactions that exceed service standards.To promote Self-Serve...


  • Penang, Malaysia TIME's group Full time

    As a member of our team at TIME's group, you will play a key role in delivering exceptional customer service and support.**Job Description:**Provide timely and effective assistance to customers through various communication channels.Resolve product or service issues by clarifying customer complaints, determining causes, and implementing solutions.Ensure that...


  • Penang, Malaysia LinkedIn - Jobboard Full time

    Sales and Marketing OpportunityEngage with customers through face-to-face marketingRepresent clients and enhance brand awarenessBuild and maintain strong customer relationshipsThis role offers attractive career growth opportunities and ongoing one-on-one coaching & guidance to help you succeed.


  • Penang, Malaysia FLARE INFINITY Full time

    We provide all this in our daily operationsEngage with customers through face-to-face marketing.Represent clients and enhance brand awareness.Boost clients' sales by sincere sharing & engagement.Work collaboratively in a team-oriented environment.No prior experience required – Training providedWillingness to learn, adapt, and step out of the comfort...


  • Penang, Malaysia Clarivate Analytics Full time

    **Product Support Representative** **Job Title**:Product Support Representative **Location**: Penang **Department**:Customer Care - Operations **Reports to**:Customer Care Manager, Center of Excellence **About Clarivate**: We employ more than 8500 colleagues in 43 countries. Clarivate is a public company. We are listed on the New York Stock Exchange...


  • Penang, Malaysia Easmed Full time

    About the RoleThis Product Growth Representative position involves expanding our innovative medical solutions and promoting cutting-edge products within assigned portfolios.Drive Sales Growth: Develop and execute strategies to expand product portfolios and increase market share.Present and Demonstrate: Show the benefits and applications of our products to...


  • Penang, Malaysia American President Lines Full time

    We believe in empowering our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport.Main Responsibilities:Provide exceptional customer service and support.Coordinate transportation operations to meet customer requirements.Identify and implement process...


  • Penang, Malaysia Azonic Automation & System Technology Sdn Bhd Full time

    **Responsibilities**: - Optimise customer service experience, create engaged customers and facilitate organic growth. - Take ownership of customers issues and follow problems through to resolution. - Establish a clear mission and initiate strategies focused towards that mission. - Set-up service procedures, policies and standards. - Keep accurate records...


  • Penang, Malaysia Nirvana Asia Full time

    Job DescriptionAs an HR Solutions Center Specialist, you will be responsible for providing general support to our HR functions, including employee inquiries, HR policies, and compliance. You will also be expected to develop a working knowledge of our HR system (UKG Pro / UltiPro) and provide administrative support as needed.You will serve as the first point...


  • Penang, Malaysia AEON Credit Service (M) Berhad Full time

    Job Responsibilities: - To achieve the monthly and yearly sales target as assigned by the management. - To execute marketing activities as directed by CSU Unit Head/ management. - To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies. Job Requirements: - Bachelor's Degree in...


  • Penang, Malaysia AFFIN Group Full time

    Create your future with Affin You too can make a difference.Join us at AFFIN, where open minds meet and are inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too.Job PurposeAssist in managing daily branch operational activity, monitoring compliance, and regulatory...