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Customer Service Representative

2 weeks ago

Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

We are seeking a skilled and dedicated Customer Service Representative to join our team at Agensi Pekerjaan JobScoper Sdn. Bhd.

About the Role

The ideal candidate will have excellent communication and interpersonal skills, with the ability to provide fast and timely solutions to customer inquiries.

  • Key Responsibilities:
  • Fully utilize your problem-solving skills to efficiently handle inbound and outbound customer call inquiries.
  • Deliver exceptional customer service by providing accurate information and resolving issues in a timely manner.
  • Maintain accurate records of customer interactions and process customer accounts.

What We Offer

  • World-class training provided in soft skills, system knowledge, SOP, and product knowledge.
  • A dynamic work environment with opportunities for growth and development.
  • An attractive compensation package that includes medical and insurance coverage, EPF, Socso, EIS, and more.