Customer Service Officer

5 months ago


Bangi, Malaysia PHYSIOGO PHYSIOTHERAPY CENTRE Full time

**CRITERIA**
- Have great self-motivation to ensure the growth in sales of the company
- Superb interpersonal skills, including the ability to quickly build close relationship with customers/ patients
- Ability to be friendly and polite, even when tired, or under pressure
- A commitment to excellent customer service
- Excellent communication and listening skills to attract customers especially on the phone
- Able to think fast, solve complications, and ensure clients feel that they are in good hands

**JOBSCOPE**
- To meet company sales target on monthly basis
- Entertain and contact customers, prospects, databases and leads about inquiries provided through all channels and subsequently offer services that suit their needs to increase close deals
- Understanding and implement the process needed for the physiotherapy appointment
- Update calendars and schedule; scheduling appointments
- Manage any complaints and feedback from customers
- Carry out any other works assigned from time to time
- To work closely with Marketing team in order to provide two ways communication in getting more potentials/ prospects
- To have good product and services knowledge in order to educated prospect and clients as well as addressing their concern about the facilities / products/ services provided by Physiogo.
- To ensure that the appointment & booking is managed correctly and all required information is filled up; and to update these information whenever is required
- Provide reports in forecasting and improvement in creating more potentials/ prospect
- Database management

**REQUIREMENTS**
- Preferably possess at least Diploma/Degree in Physiotherapy/ Sport Management/Sport Science or any field that is related
- Fresh graduates are encourage to apply
- Proficient in both written and spoken English and Bahasa Malaysia(required)
- Computer literate (Words & Excel)

**JOB BENEFIT**
- EPF, SOCSO,SIP, Commission, Career Growth, Increment, Bonus, Overtime

**Do attached your updated Resume and Cover letter**

Location: Management Office (HQ), Bangi

The selected applicants will be called for an interview. If not, consider that you are not selected.

**Salary**: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay



  • Bangi, Malaysia PHYSIOGO PHYSIOTHERAPY CENTRE Full time

    **CRITERIA** - Have great self-motivation to ensure the growth in sales of the company - Superb interpersonal skills, including the ability to quickly build close relationship with customers/ patients - Ability to be friendly and polite, even when tired, or under pressure - A commitment to excellent customer service - Excellent communication and listening...

  • Customer Service

    5 months ago


    Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

    JOB SCOPE - To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) - To assist customer inquiries. - To prepare sales and customer database report. - To liaise with superior on product launching and sale. - To perform ad hoc task assigned by the management from time to time. REQUIREMENT: - At least a Diploma,...

  • Customer Service

    2 months ago


    Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

    JOB SCOPE - To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) - To assist customer inquiries. - To prepare sales and customer database report. - To liaise with superior on product launching and sale. - To perform ad hoc task assigned by the management from time to time. REQUIREMENT: - At least a Diploma,...

  • Customer Service

    5 months ago


    Bangi, Malaysia MYNAZ EMPIRE SDN BHD Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

  • Customer Service

    6 months ago


    Bangi, Malaysia UPTOWN SPORT BANGI Full time

    Provide friendly and efficient service to the travel community of our client. - Be a first point of contact to handle and resolve customer complaints. - Respond professionally to inbound phone calls, including urgent situations. - Identify and escalate issues appropriately. - Compose thoughtful and accurate messages or customize prepared responses to...

  • Customer Service Sales

    5 months ago


    Bangi, Malaysia MAY Healthcare Group Sdn. Bhd. Full time

    This is a full-time on-site role for a Customer Service Cum Sales located in Bandar Baru Bangi. The successful applicant will be responsible for the following day-to-day tasks: - The Customer Service Cum Sales representative will be responsible for handling customer inquiries, resolving customer complaints, providing information about our products and...


  • Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

    **Job description**: - Manage company E-commerce platforms such as Whatsapp / Facebook Page Instagram or Website. - Prepare sales and customer database report - Develop E-commerce strategy to promote sales via online and Live marketing - Build productive trust relationships with customers - Assist customer via online in locating the desired to purchase the...


  • Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

    **Job description**: - Manage company E-commerce platforms such as Whatsapp / Facebook Page Instagram or Website. - Prepare sales and customer database report - Develop E-commerce strategy to promote sales via online and Live marketing - Build productive trust relationships with customers - Assist customer via online in locating the desired to purchase the...

  • Customer Service Admin

    6 months ago


    Bangi, Malaysia WAWACOSMETICS Full time

    **RESPONSIBILITIES** - Handling Customer Enquiries, feedback’s and complaint’s - Manage replace, return, refund, defect, wrong Item for customers & leaders - Handling shipment - Handling customer self-pickup - Replying/attending to customer’s WhatsApp - Prepare report for daily, weekly & monthly report - Execute to follow up customer weekly for...


  • Bangi, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 3,500 MYR ~ 4,500 MYR**Industry**: - To manage and handle all customer parts queries, process orders, monitor payments, claims and deliveries/shipping. - Order planning, stock replenishment and place order with factories & suppliers - Communication with overseas Suppliers to ensure prompt delivery - Communication with forwarders for...


  • Bangi, Malaysia PHYSIOGO PHYSIOTHERAPY CENTRE Full time

    **WE’RE LOOKING FOR EXCEPTIONAL TALENTS!** Calling out for hardworking & result driven **Customer Service Branch (Bandar Puteri, Bangi)** to join our remarkable team. Your role will be truly crucial in ensuring the growth and success in Physiogo Sdn Bhd. **Responsibilities** 1. Serves as a representative by entertaining leads, patients, clients and...


  • Bangi, Malaysia Klinik ANDA Bangi 24 JAM Full time

    **Deskripsi kerja**: - Mahir menggunakan social media & website - Basic skill in Photography & Videography - Mahir menggunakan editing apps seperti Canva - Fasih menulis & membuat copywriting BM & BI - Mudah bekerjasama dan rajin - Mempunyai skill komunikasi yang baik - Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila...


  • Bangi, Malaysia Klinik ANDA Bangi 24 JAM Full time

    **Deskripsi kerja**: - Mahir menggunakan social media & website - Basic skill in Photography & Videography - Mahir menggunakan editing apps seperti Canva - Fasih menulis & membuat copywriting BM & BI - Mudah bekerjasama dan rajin - Mempunyai skill komunikasi yang baik - Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila...


  • Bangi, Malaysia Klinik ANDA Bangi 24 JAM Full time

    **Deskripsi kerja**: - Mahir menggunakan social media & website - Basic skill in Photography & Videography - Mahir menggunakan editing apps seperti Canva - Fasih menulis & membuat copywriting BM & BI - Mudah bekerjasama dan rajin - Mempunyai skill komunikasi yang baik - Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila...


  • Bangi, Malaysia Bangi Ray Services Sdn Bhd Full time

    Female/Male between 18-40 years old Min SPM with / without experience Based in Bandar baru Bangi,selangor Possesses own transport Good personality, pro-active & committed Independent & fast learner Basic skill in Microsoft Office Highly organised and able to multitask Monitor deadlines, maintain an effective filing system. Prepare written documents...

  • Customer Service

    5 months ago


    Bangi, Malaysia Klinik Pergigian Sarah Omar Full time

    **CUSTOMER SERVICE ASSISTANT & RECEPTIONIST** **Job Requirements** - Fully vaccinated. - Willing to learn and to be train. - Able to work in a team, high work tolerance. - Extrovert. - Able to work on Sunday, off day will be on Friday and Saturday. - Total working hour is 45 hours per week, 2 days off day. - Able to speak English (basic) and Bahasa...


  • Bangi, Malaysia Celik Quran Sdn Bhd Full time

    **Job Scope: - ** - Berhubung dengan pelajar di sepanjang perjalanan dengan CQ dari mula menjadi pelanggan dan selagi bersama CQ untuk setiap produk CQ. - Memberi maklum balas tentang pertanyaan berkaitan produk yang telah di beli, aduan dan sebarang maklumat yang tidak jelas tentang semua produk CQ. - Mendapatkan maklumbalas pelanggan untuk tujuan...


  • Bangi, Malaysia Global Amity Sdn Bhd Full time

    Responsibilities: To assist the CR Team Lead in day-to-day activities of customer relations i.e. appointments, complaints, etc. to ensure smooth operations of service centre which include but not limited to the following: - Handling customer enquiry through inbound call and outbound call with Accordia System Management - Handling customer enquiry through...


  • Bangi, Malaysia Global Amity Sdn Bhd Full time

    Job Descriptions: - To set appointment booking (inbound/outbound, AWPS, Honda Touch, Walk-in inquiry and hunting data) - To crosscheck tomorrow appointment - To assist Customer Relations Executive during rotation schedule - To assist the customer to the Service Advisor counter - To maintain the cleanliness of reception and waiting area Job Requirements: -...


  • Bangi, Malaysia Global Amity Sdn Bhd Full time

    Job Requirement: 1. Minimum Degree in Corporate Communications or any fields. with 5 years experience in Customer Service. 2. Excellent Telephony, Communication and Interpersonal skills 3. Strong language Skills (Able to communicate effectively in English, Malays and local dialects - written & spoken) 4. Customer Service oriented and believes that...