Customer Relation Executive
5 months ago
Job Requirement:
1. Minimum Degree in Corporate Communications or any fields. with 5 years experience in Customer Service.
2. Excellent Telephony, Communication and Interpersonal skills
3. Strong language Skills (Able to communicate effectively in English, Malays and local dialects - written & spoken)
4. Customer Service oriented and believes that "customers come first"
5. Competent in Microsoft Office (Word, Excel, Power Point) 6. Independent, high commitment, self-motivated and good problem solving
Job Scope:
1. Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership
2. Handle customer's concern, analyse root cause and take improvement activities
3. Coordinate and record customer's appointment booking and plot capacity planning to ensure smooth flow of operations in dealership
4. Ensure all customer's voice is promptly reported to dealer management
5. Continuously strive to develop and maintain good rapport with customer and strive towards achieving high customer satisfaction
Pay: RM2,500.00 - RM4,000.00 per month
-
Customer Relations Executive
5 months ago
Bangi, Malaysia Global Amity Sdn Bhd Full timeResponsibilities: To assist the CR Team Lead in day-to-day activities of customer relations i.e. appointments, complaints, etc. to ensure smooth operations of service centre which include but not limited to the following: - Handling customer enquiry through inbound call and outbound call with Accordia System Management - Handling customer enquiry through...
-
Customer Relation Executive
5 months ago
Bangi, Malaysia Global Amity Sdn Bhd Full timeJob Requirement: 1. Minimum Diploma in Corporate Communications or any fields. with 3 years experience in Customer Service ; Degree Holder in any fields is an added advantage if working experience is similar industry. 2. Excellent Telephony, Communication and Interpersonal skills 3. Strong language Skills (Able to communicate effectively in English, Malays...
-
Customer Relations Manager
20 hours ago
Bandar Baru Bangi, Malaysia Global Amity Sdn Bhd Full timeRequirements Must possess at least a Bachelor in Mass Communications or any related field with at least 5 to 7 years working experience as Customer Relations Manager or Customer Relations Assistant Manager Experience as a Customer Relations Manager within the automotive industry will have an added advantage Strong leadership and management skills, with a...
-
Shipping & Customer Supports Executive
5 months ago
Bangi, Malaysia Oceancash Nonwoven Sdn Bhd Full time**Responsibilities**: To assist manager in the smooth flow of day-to-day customer supports and shipping issues and matters. - To liaise with customers in all aspects of sales and marketing from inquiries to complaints - To ensure smooth flow of customers order from productions to deliveries - Work closely with intercompany, forwarding agents and...
-
Receptionist / Customer Service Executive
6 months ago
Bangi, Malaysia Global Amity Sdn Bhd Full timeJob Descriptions: - To set appointment booking (inbound/outbound, AWPS, Honda Touch, Walk-in inquiry and hunting data) - To crosscheck tomorrow appointment - To assist Customer Relations Executive during rotation schedule - To assist the customer to the Service Advisor counter - To maintain the cleanliness of reception and waiting area Job Requirements: -...
-
Customer Care Executive
5 months ago
Bangi, Malaysia KVC Industrial Supplies Sdn Bhd Full time**Responsibilities**: - Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers. - Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents. - Assist sales order processing and follow up on delivery status of orders and track...
-
Customer Care Executive
5 months ago
Bangi, Malaysia KVC Industrial Supplies Sdn Bhd Full time**Responsibilities**: - Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers. - Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents. - Assist sales order processing and follow up on delivery status of orders and track...
-
Customer Care Executive
4 months ago
Bangi, Malaysia KVC Industrial Supplies Sdn Bhd Full time**Responsibilities**: - Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers. - Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents. - Assist sales order processing and follow up on delivery status of orders and track...
-
Guest Relations Executive
5 months ago
Bangi, Malaysia Bangi Resort Hotel Sdn Bhd Full timeRequires his/her presence at the lobby area or high contact area of guests. Maintaining a very good rapport with all guests and employees of the Hotel. To handle as many complaints as possible and to perform follow up on the issue noted with a precedent courtesy letter (apology letter, thank you letter etc.). Performing the most personalized service whenever...
-
Guest Relations Agent
5 months ago
Bangi, Malaysia Bangi Resort Hotel Sdn Bhd Full timeDUTIES AND RESPONSIBILITIESTo check the arrival file which require special requests like baby cot, extra bed, fruit basket, etc..To register and assign rooms to guest according to individual needs to achieve guest satisfactionTo know categories, position, capacity, furnishing and price of every room in the hotelTo know procedures for blocking reservations,...
-
Customer Care Executive
5 months ago
Bangi, Malaysia KVC Industrial Supplies Sdn Bhd Full time**Responsibilities**: - Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers. - Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents. - Assist sales order processing and follow up on delivery status of orders and track...
-
Customer Service Executive
5 months ago
Bangi, Malaysia Reeracoen Malaysia Full time**Overview**: **Salary**: 3,500 MYR ~ 4,500 MYR**Industry**: - To manage and handle all customer parts queries, process orders, monitor payments, claims and deliveries/shipping. - Order planning, stock replenishment and place order with factories & suppliers - Communication with overseas Suppliers to ensure prompt delivery - Communication with forwarders for...
-
Customer Service Admin
5 months ago
Bangi, Malaysia WAWACOSMETICS Full time**RESPONSIBILITIES** - Handling Customer Enquiries, feedback’s and complaint’s - Manage replace, return, refund, defect, wrong Item for customers & leaders - Handling shipment - Handling customer self-pickup - Replying/attending to customer’s WhatsApp - Prepare report for daily, weekly & monthly report - Execute to follow up customer weekly for...
-
Internship for Customer Care
5 months ago
Bangi, Malaysia HA PRIMA SDN BHD Full timeWe are looking for motivated, dynamic intern to support our Customer Relations Executive to join our team. Requirements: - Currently pursing tertiary education/ Final semester (Bachelor's Degree or Diploma in Business Administration, Management, Marketing, Customer Service Management, Office Management, course. ) - Has own transport to travel to work on...
-
Marketing Executive
5 months ago
Bangi, Malaysia Aeronerve Group Full timeAs the Marketing Executive, you will play a pivotal role in driving the growth and success of our drone training and IR4 technology training services. You will be responsible for developing and executing strategic marketing initiatives, generating leads, and fostering strong client relationships to meet and exceed sales targets as well as managing team to...
-
Digital Marketing Executive
4 months ago
Bangi, Malaysia sarman printing sdn bhd Full timei. _Responsible for planning, structuring, arranging and executing comprehensive online and offline marketing strategy consistently._ - ii. Responsible to introduce, promote, and advertising services/activities/products of the company via all marketing mediums, via _Business to business (B2B) or Business to Customer _(B2C)_ - iii. Responsible to contribute...
-
Marketing Executive
5 months ago
Bangi, Malaysia Penerbitan Pelangi Sdn Bhd Full time**MARKETING EXECUTIVE** **Job Descriptions**: - Executing overall Company’s marketing activities and events which include Exhibitions, Book Fair, Seminars Retail Promotion, Online Promotions etc. - Preparing advertising and promotional materials for sales team, retailers etc. - Establish and manage relations with media, government or non-government...
-
Customer Service
2 months ago
Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full timeJOB SCOPE - To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) - To assist customer inquiries. - To prepare sales and customer database report. - To liaise with superior on product launching and sale. - To perform ad hoc task assigned by the management from time to time. REQUIREMENT: - At least a Diploma,...
-
Customer Service
5 months ago
Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full timeJOB SCOPE - To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) - To assist customer inquiries. - To prepare sales and customer database report. - To liaise with superior on product launching and sale. - To perform ad hoc task assigned by the management from time to time. REQUIREMENT: - At least a Diploma,...
-
Customer Services Executive
5 months ago
Bangi, Malaysia Celik Quran Sdn Bhd Full time**Job Scope: - ** - Berhubung dengan pelajar di sepanjang perjalanan dengan CQ dari mula menjadi pelanggan dan selagi bersama CQ untuk setiap produk CQ. - Memberi maklum balas tentang pertanyaan berkaitan produk yang telah di beli, aduan dan sebarang maklumat yang tidak jelas tentang semua produk CQ. - Mendapatkan maklumbalas pelanggan untuk tujuan...