Guest Relations Executive

Responsibilities: Be present in high contact areas to assist guests Maintain excellent relationships with guests and colleagues Address and resolve complaints, follow up with personalized letters Provide personalized service to enhance Guest Service Excellence Ensure VIPs and regular guests receive special attention Coordinate room assignments and amenities...

Duties and Responsibilities: Check the arrival file for special requests such as baby cots, extra beds, fruit baskets, etc. Register and assign rooms to guests based on their individual needs to ensure guest satisfaction. Have a good understanding of room categories, positions, capacity, furnishings, and prices. Know the procedures for blocking...

DUTIES AND RESPONSIBILITIESTo check the arrival file which require special requests like baby cot, extra bed, fruit basket, etc..To register and assign rooms to guest according to individual needs to achieve guest satisfactionTo know categories, position, capacity, furnishing and price of every room in the hotelTo know procedures for blocking reservations,...

Talk Empire Sdn Bhd or as known as Aishah Kassim Academy is a therapy Centre that provides a treatment for helping children patient in variations of delay cases and or diagnosed with Autism, ADHD, GDD, and other developmental conditions across the special needs spectrum. We are looking for **C**ustomer Relation Executive to be part of our team to helping...

Responsibilities: To assist the CR Team Lead in day-to-day activities of customer relations i.e. appointments, complaints, etc. to ensure smooth operations of service centre which include but not limited to the following: - Handling customer enquiry through inbound call and outbound call with Accordia System Management - Handling customer enquiry through...

Planning publicity strategies and campaigns. Writing and producing presentations, articles, press releases and social media posts. Designing or project managing the production of visual communications and digital content. Dealing with enquiries from the public, the press and related organisations. Organising and attending promotional events such as press...

Planning publicity strategies and campaigns. Writing and producing presentations, articles, press releases and social media posts. Designing or project managing the production of visual communications and digital content. Dealing with enquiries from the public, the press and related organisations. Organising and attending promotional events such as press...

Job Requirement:Minimum Diploma in Corporate Communications or any fields. with 3 years experience in Customer Service ; Degree Holder in any fields is an added advantage if working experience is similar industry.Excellent Telephony, Communication and Interpersonal skillsStrong language Skills (Able to communicate effectively in English, Malays and local...

Job Requirement:Minimum Degree in Corporate Communications or any fields. with 5 years experience in Customer Service.Excellent Telephony, Communication and Interpersonal skillsStrong language Skills (Able to communicate effectively in English, Malays and local dialects - written & spoken)Customer Service oriented and believes that "customers come...

**Responsibilities**: - Assist food & beverage (service) team and managers with all aspects of service. - Welcome and assist guest according to Hotel service standards. - Ensure hotel standards of cleanliness and set up of function space for the outlet and event areas are executed with the highest level of proficiency. - Provide courteous service to the...

**Responsibilities: - ** - Responsible for the reception function and day-to-day administrative activities of the office. - Ensure all guests & visitors are welcomed and usher to the appropriate person / place. - Screening & answering phone calls and attend to enquiry & request. - Ensure good housekeeping of the reception and courier parcel area. - Attend...

Adheres to all rules and regulations and hotel policies and assists in enforcing them. - Checks reservations, special arrangements etc. and relates the information to staff. - Inspects stations / sctions for proper functioning of equipment, utensils and furniture and takes corrective action. - Monitors staff cleanliness, appearance, mannerisms and attitudes....

Responsibilities: Assist food & beverage (service) team and managers with all aspects of service. Welcome and assist guest according to Hotel service standards. Ensure hotel standards of cleanliness and set up of function space for the outlet and event areas are executed with the highest level of proficiency. Provide courteous service to the guest and...

**Responsibilities**: - To ensure the highest standard of welcome and that the services provided for the guests are delivered to attain the qualitative targets. - To provide day-to-day supervision, direction and leadership to all Front Office personnel under the guidance of the Head of Department in accordance with the objectives, performance and quality...

Adheres to all rules and regulations and hotel policies and assists in enforcing them. Checks reservations, special arrangements etc. and relates the information to staff. Inspects stations / sctions for proper functioning of equipment, utensils and furniture and takes corrective action.Monitors staff cleanliness, appearance, mannerisms and attitudes.Points...

Handle incoming walk-in customers, phone calls, appointments and messages. Address customer’ needs and concerns efficiently and effectively to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention. Promote and up-sell products, services and packages to maximize sales...

Handle incoming walk-in customers, phone calls, appointments and messages. Address customer’ needs and concerns efficiently and effectively to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention. Promote and up-sell products, services and packages to maximize sales...

Handle incoming walk-in customers, phone calls, appointments and messages. Address customer’ needs and concerns efficiently and effectively to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention. Promote and up-sell products, services and packages to maximize sales...

Handle incoming walk-in customers, phone calls, appointments and messages. Address customer’ needs and concerns efficiently and effectively to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention. Promote and up-sell products, services and packages to maximize sales...

Handle incoming walk-in customers, phone calls, appointments and messages. Address customer’ needs and concerns efficiently and effectively to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention. Promote and up-sell products, services and packages to maximize sales...