Guest Relations Executive

DUTIES AND RESPONSIBILITIESTo check the arrival file which require special requests like baby cot, extra bed, fruit basket, etc..To register and assign rooms to guest according to individual needs to achieve guest satisfactionTo know categories, position, capacity, furnishing and price of every room in the hotelTo know procedures for blocking reservations,...

Responsibilities: To assist the CR Team Lead in day-to-day activities of customer relations i.e. appointments, complaints, etc. to ensure smooth operations of service centre which include but not limited to the following: - Handling customer enquiry through inbound call and outbound call with Accordia System Management - Handling customer enquiry through...

**Responsibilities: - ** - Responsible for the reception function and day-to-day administrative activities of the office. - Ensure all guests & visitors are welcomed and usher to the appropriate person / place. - Screening & answering phone calls and attend to enquiry & request. - Ensure good housekeeping of the reception and courier parcel area. - Attend...

Adheres to all rules and regulations and hotel policies and assists in enforcing them. - Checks reservations, special arrangements etc. and relates the information to staff. - Inspects stations / sctions for proper functioning of equipment, utensils and furniture and takes corrective action. - Monitors staff cleanliness, appearance, mannerisms and attitudes....

Job Requirement: 1. Minimum Degree in Corporate Communications or any fields. with 5 years experience in Customer Service. 2. Excellent Telephony, Communication and Interpersonal skills 3. Strong language Skills (Able to communicate effectively in English, Malays and local dialects - written & spoken) 4. Customer Service oriented and believes that...

Job Requirement: 1. Minimum Diploma in Corporate Communications or any fields. with 3 years experience in Customer Service ; Degree Holder in any fields is an added advantage if working experience is similar industry. 2. Excellent Telephony, Communication and Interpersonal skills 3. Strong language Skills (Able to communicate effectively in English, Malays...

Handle incoming walk-in customers, phone calls, appointments and messages. Address customer’ needs and concerns efficiently and effectively to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention. Promote and up-sell products, services and packages to maximize sales...

As the Marketing Executive, you will play a pivotal role in driving the growth and success of our drone training and IR4 technology training services. You will be responsible for developing and executing strategic marketing initiatives, generating leads, and fostering strong client relationships to meet and exceed sales targets as well as managing team to...

**MARKETING EXECUTIVE** **Job Descriptions**: - Executing overall Company’s marketing activities and events which include Exhibitions, Book Fair, Seminars Retail Promotion, Online Promotions etc. - Preparing advertising and promotional materials for sales team, retailers etc. - Establish and manage relations with media, government or non-government...

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i. _Responsible for planning, structuring, arranging and executing comprehensive online and offline marketing strategy consistently._ - ii. Responsible to introduce, promote, and advertising services/activities/products of the company via all marketing mediums, via _Business to business (B2B) or Business to Customer _(B2C)_ - iii. Responsible to contribute...

**Position Overview**: As a Sustainability Executive, you will play a pivotal role in advancing Stenta's commitment to sustainable practices and responsible business operations. Your responsibilities will span across data management, analysis, reporting, and the implementation of sustainability strategies. You will collaborate with cross-functional teams to...

Stenta is currently in the process of recruiting a Costing Executive to join our Accounts & Finance Department team. This role will involve close collaboration with the Head of Accounts to effectively oversee the costing aspects of our materials and vendor relationships. The **primary responsibilities** of this position encompass: - Prepare and managing...

**RESPONSIBILITIES**: - Provide set-up support and maintenance for the IT infrastructure and servers in the company as well as provide local IT, LAN, and WAN network support. - Provide support and troubleshooting of hardware and software problems to the end-users. - To liaise with system vendors and regional office on system implementation. - Responsible...

To send out quotations to potential client and event orders to respective department - To follow up on all files i.e details of function or room booking - To update Group Forecast and pending files - To conduct hotel site inspection for all guest as and when require - To prepare monthly report - To do telemarketing, sales blitz and sales call whenever...

dentify and secure suitable sale events, meticulously planning and executing profitable sales strategies. - Assisting the events team with a high number of events, ranging from small meetings to satellite events - Attending all meetings to act as a second point of contact - Ad-hoc duties at events including, but not limited to, guest list management,...

Stenta is currently in the process of recruiting a Finance & Accounts Executive, who will involve close collaboration with the Head of Accounts to effectively oversee the overall sets of account and costing aspects of our materials and vendor relationships. The **primary responsibilities** of this position encompass: - Prepare and managing cost assessments...

We are looking for an HR & Admin Executive to manage our company’s recruiting, learning and development, and employee performance programs. The HR & Admin Executive responsibilities include updating HR policies and overseeing our hiring processes. To be successful in this role, you may need to have an extensive background in Human Resources departments...

We are looking for an HR & Admin Executive to manage our company’s recruiting, learning and development, and employee performance programs. The HR & Admin Executive responsibilities include updating HR policies and overseeing our hiring processes. To be successful in this role, you may need to have an extensive background in Human Resources departments...

**Responsibility**: 1. Administrative Support: - Provide administrative support to the Department through tasks such as scheduling, document preparation, and data entry. - Assist in maintaining organized and efficient departmental files and records. 2. Project Coordination: - Collaborate with team members on various projects, ensuring timelines and...