Japanese (Native) Customer Service Associate
6 months ago
**Salary: Open for discussion**
**Responsibilities**:
- Answering queries and resolving client issues regarding our products, platforms, and promotion.
- Address customer feedback as well as complaints professionally.
- Record and update customer data and other relevant information when necessary.
- Supporting documentation/administrative needs within the department and supporting.
- Translation for customer announcement notices
**Qualifications and Requirements**:
- Required language: English, Japanese
- Fresh graduates are welcome to apply.
- Proficient in basic office skills such as Word, Excel, and PowerPoint.
- Cheerful personality, good communication, and interpersonal skills.
- Willing to work on rotating shifts (Including weekends if required).
**Benefits and Perks**:
- Accessible by public transport (5 mins walking distance from LRT Abdullah Hukum)
- Young, Passionate & Friendly Working Environment.
- Rewarding career development with regional exposure.
- Team building, creation, birthday party, free flow of snacks and drinks.
**Job Type**: Permanent
**Salary**: RM4,000.00 - RM8,000.00 per month
Schedule:
- Monday to Friday
Application Question(s):
- What is your expected salary? (Require)
**Language**:
- English (preferred)
- Native in Japanese (required)
Ability to Commute:
- Kuala Lumpur (required)
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