Native & Non Native Japanese - Customer Service

6 months ago

Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

Vacancy: Native & Non Native Japanese - Customer Service Consultant

(For Non
- Native Japanese JLPT N1 only is accepted)

Permanent Job

Account: E-Commerce

Language: Japanese Speaker (Monolingual) + Kanji writing skills

Location: Kuala Lumpur Sentral, Malaysia.

**Salary**: RM 8500 - 9,000

Headcounts: 20

Joining Date: ASAP or with Notice period

Good to have but not mandatory:

- E-Commerce experience
- English language

Qualification:

- At least 2 years of Customers Service experience is required.
- Bachelor’s degree (Freshers are eligible)
- Undergrads (Should have at least 1 year of Customer Service experience (BPO/Non-BPO)
- Good communication both Mother Language & English (speak, read, write)
- Willing to work from Office.
- Welcome to work in shift rotation (24/7 : 5 working days/ 2 off days)

**Benefits**:
a. Career Growth (Top brands are expanding its business in the company)

b. Performance Bonus

c. Pantry Voucher:

- The employee will have RM50 voucher every month
- We do have hot and cold drinks, food (such as biscuits, chocolate, and frozen food vending machine)
- The employee can top-up the amount on their own if they have fully utilized RM50 within 1 month

d. Dental and Optics benefits (RM300 per annum, the total RM300 is including both dental and optics)

Accommodation:

- We provide the first 4 weeks of free stay upon arrival, while the new hire could find for accommodation to stay in Malaysia during the first month. The accommodation we’ll provide for the first 4 weeks is nearby to our office.
- Our colleagues could suggest places to stay in Malaysia after the new hire arrived.

Airport Transfer:

- We provide an airport transfer service, where our representative will fetch the new hire from the airport to the assigned accommodation in Malaysia.

Flight:

- Company will book and pay for the one-way flight ticket from the country to Malaysia. We will share the flight ticket.

Recruitment Stage:

- Hiring Manager’s interview

**Job Types**: Full-time, Permanent

**Salary**: RM8,500.00 - RM9,000.00 per month

Application Question(s):

- What nationality are you?
- What level of JLPT Certification do you have or you are a Native?

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