Native & Non Native Japanese - Customer Service

5 months ago


Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

Vacancy: Native & Non Native Japanese - Customer Service Consultant

(For Non
- Native Japanese JLPT N1 only is accepted)

Permanent Job

Account: E-Commerce

Language: Japanese Speaker (Monolingual) + Kanji writing skills

Location: Kuala Lumpur Sentral, Malaysia.

**Salary**: RM 8500 - 9,000

Headcounts: 20

Joining Date: ASAP or with Notice period

Good to have but not mandatory:

- E-Commerce experience
- English language

Qualification:

- At least 2 years of Customers Service experience is required.
- Bachelor’s degree (Freshers are eligible)
- Undergrads (Should have at least 1 year of Customer Service experience (BPO/Non-BPO)
- Good communication both Mother Language & English (speak, read, write)
- Willing to work from Office.
- Welcome to work in shift rotation (24/7 : 5 working days/ 2 off days)

**Benefits**:
a. Career Growth (Top brands are expanding its business in the company)

b. Performance Bonus

c. Pantry Voucher:

- The employee will have RM50 voucher every month
- We do have hot and cold drinks, food (such as biscuits, chocolate, and frozen food vending machine)
- The employee can top-up the amount on their own if they have fully utilized RM50 within 1 month

d. Dental and Optics benefits (RM300 per annum, the total RM300 is including both dental and optics)

Accommodation:

- We provide the first 4 weeks of free stay upon arrival, while the new hire could find for accommodation to stay in Malaysia during the first month. The accommodation we’ll provide for the first 4 weeks is nearby to our office.
- Our colleagues could suggest places to stay in Malaysia after the new hire arrived.

Airport Transfer:

- We provide an airport transfer service, where our representative will fetch the new hire from the airport to the assigned accommodation in Malaysia.

Flight:

- Company will book and pay for the one-way flight ticket from the country to Malaysia. We will share the flight ticket.

Recruitment Stage:

- Hiring Manager’s interview

**Job Types**: Full-time, Permanent

**Salary**: RM8,500.00 - RM9,000.00 per month

Application Question(s):

- What nationality are you?
- What level of JLPT Certification do you have or you are a Native?


  • Non Native Japanese

    5 months ago


    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Native & Non Native Japanese - Customer Service Consultant (For Non - Native Japanese JLPT N1 or N2 only is accepted) *Permanent Job *Account: E-Commerce - Language: : Japanese Speaker (Monolingual) + Kanji writing skills - Location: Kuala Lumpur Sentral, Malaysia. *Salary: RM 8500 - 9,000 (Including all allowances & Performance...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language International Call Centre Japenese Customer Care International BPO customer support International voice Process...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Flexible Japanese language customer support Native speaker - A leading BPO is looking for **Customer Service Representatives - Native Japanese** to...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Job Description**: **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Flexible Japanese language customer support Native speaker - A leading BPO is looking for **Customer Service Representatives -...

  • Non Native Japanese

    4 months ago


    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Non Native Japanese - Customer Service Associate (JLPT N1 & N2 only, Malaysians or other nationality with Spouse Visa preferred), Location: Kuala Lumpur Sentral, Malaysia. Work Mode: **Work From Home - anywhere within Malaysia (come to the office whenever required ( Bangsar South, Kuala Lumpur)** **Salary**: Total package - Rm10000 (Break down:...


  • Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Non Native Japanese - Customer Service Associate (JLPT N1 & N2 only, Malaysians or other nationality with Spouse Visa preferred), Location: Kuala Lumpur Sentral, Malaysia. Work Mode: **Work From Home - anywhere within Malaysia (come to the office whenever required ( Bangsar South, Kuala Lumpur)** **Salary**: Total package - Rm10000 (Break down:...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Japanese language Japenese Customer Care customer support - Exciting Opportunity for Japanese Speakers in Malaysia! Join our...

  • Cloud Security Sales

    4 months ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Sales Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Sales Cloud Security "Requirement: Bachelor's degree N1 only for near-native with fluent Japanese EFSET: B1 or B2" speak and sound like a native japanese (MUST) 2...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language Customer Service Manager Native speaker - **A leading BPO in KL is hiring Native Japanese CSR agents...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Call Center Customer Service Japanese language International Call Centre inbound calls Call Centre skills Customer Care BPO Call center Call centre voice...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language - **Professional Career Opportunity**: Are you a native Japanese speaker with proficiency in B2-level English? We...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese languageDiploma Minimum 1-year call centre experience Ready and available to work in KL Sentral Available to join...

  • Native Japanese

    5 months ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Inbound BPO BPO Voice Process Customer oriented BPO Skills BPO Operations BPO industry Customer...

  • Chat Support

    5 months ago


    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    **Vacancy: - Chat Support - Native Japanese** Location: Kuala Lumpur, Malaysia **Salary**: With Exp: from RM8600 (Basic) + RM1000 (Complexity Allowance) + RM200 (Housing Allowance) Language: Japanese + English Profile: Chat Support Timings: Rotational Shifts (24*7) Headcount: 3 Min Requirements: - Degree - No CS experience - Diploma - 1 year CS...


  • Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    **Vacancy: Customer Service-Native/Non-Native Russian** Location: KL Sentral, Malaysia. Languages:Native or Non-native Russian + English (B2) **Salary**: RM7700 + KPI - up to RM300 + night shift allowance Headcount: 10 Joining: End of October Work Hour: Mon-Fri between 8 pm to 8 am MYT(BTW April to Sept). Mon-Sun 9 pm to 9 am MYT -due to daylight...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Analyst **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Japanese language- Need 6 HC early joining on 2nd Jan. - Someone who can start work immediately. Someone already on...


  • Kuala Lumpur, Malaysia Talentasia Consultancy Full time

    We are Looking for **NATIVE JAPANESE** speakers for **CUSTOMER SERVICE REPRESENTATIVE ROLES.** **Location : Kuala Lumpur** **Start date : Start Immediately** **Shift schedule : Rotational shift** Requirements: - Fresh graduates or 1 year - Responsible for handling calls and providing customer support - Identify and relate with various customer needs and...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Japanese Language Expert **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: CRM (Customer relationship Management) Customer Relations Customer Service Customer Management customer service analyst Customer oriented Customer service...

  • Customer Service

    5 months ago


    Kuala Lumpur, Malaysia Language Talent Solutions Full time

    Position**:Customer Service - Japanese Speaker** Salary**:RM 6,000 - RM10,000** Working hours**:8 hour shift, 24/7 rotational (Mon-Sun)** Location**:Kuala Lumpur / Selangor** 1. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller 2. Maintains customer records by updating...

  • Native Japanese

    5 months ago


    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Native Japanese - Content Moderator - Location: Kuala Lumpur Sentral, Malaysia. - Salary Max: RM9,200 + Allowance *Permanent Job - Language: : Native Japanese Speaker *Headcounts: 2 - Joining Date: ASAP or with Notice Period - Bachelor 's degree - Fresher or Diploma holder with 1 years Content Moderator experience/Customer Service...