Vacancy: Non Native Japanese

5 months ago

Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

Vacancy: Non Native Japanese - Customer Service Associate

(JLPT N1 & N2 only, Malaysians or other nationality with Spouse Visa preferred),

Location: Kuala Lumpur Sentral, Malaysia.

Work Mode:
**Work From Home - anywhere within Malaysia (come to the office whenever required ( Bangsar South, Kuala Lumpur)**

**Salary**: Total package - Rm10000

(Break down: Basic salary - RM 8975, Travel allowance - 100, Language allowance - 500, Shift allowance
- 300, Variable performance pay - 125)

Process: Hotel

Permanent Job

Work Hour: Time: 7am - 7pm (5 working days and 2 days off, including weekends)

Language: : Japanese Speaker (Monolingual) + Kanji writing skills & English

Headcounts: 3

Joining Date: Immediate joiner

**Requirements**:
Fluent in Japanese and English Language
- Diploma or Bacherlor Degree
- Min 6 months experience working in a performance driven role with specific metrics/goals
- Min 1-year steady job experience in a customer oriented and/or sales role

Job Role:

- Responsible for handling calls and providing customer support
- Identify and relate with various customer needs and scenarios
- Provide customers with cutting-edge service in a friendly, confident and knowledgeable manner
- Conduct data entry, documentation, and case management
- Work and partner with others within a team-based environment
- Achieve and maintain required SALES metrics and goals
- Adhere to company policies and procedures as described on the HR Handbook

**Job Types**: Full-time, Permanent

Pay: RM10,000.00 per month

Application Question(s):

- What nationality are you?
- Are you currently in Malaysia?
- What level of JLPT certification do you have?

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