IT Support Specialist
6 months ago
**CORE FUNCTIONS**
- Provides technical support to all employees covering computer hardware and software support not limited to desktop, laptop, printers, scanners, multi-function printers, monitor, projectors, multi-media devices and other computers peripherals used in the company.
- Commissioning and installing upgrade, repairs, maintenance of the company computer network and related devices including hubs, switches, controller, wireless access points, modems, routers, UPS, firewall, internet connection and other computer network related devices.
- Support and maintain on premises servers, virtual machine and cloud servers
- Ensure all workstations in the company are equipped with Antivirus software and licensed software whenever applicable
- Software and hardware troubleshooting, analyse and resolve issue and identify area of improvement to perform better operational processes.
- Hardware and software inventory tracking and documentation.
- Maintain and support active directory and CCTV system
- To perform any relevant task as assigned from time to time.
**THE JOB REQUIREMENTS**:
- Certification in CIE, CNA, CNP, Cloud Engineer or equivalent is prefer but not required.
- Preferably experienced in Network/System/Database Admin or equivalent.
- At least 2 or 3 years of working experience in the related fields.
- Hand-on approach, good interpersonal, organizational and problems solving skills.
- Having analytical and problem-solving skills to troubleshoot and diagnose issues.
- Analyze records and logs to spot underlying trend and potential issues and observational skills to recognize warning signs that indicate potential problems.
- Able to communicate with stake holder at all level.
- Ability to operate under pressure.
**Job Types**: Full-time, Permanent
**Salary**: RM2,500.00 - RM4,500.00 per month
**Benefits**:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
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