Product Specialist

2 weeks ago

Shah Alam, Malaysia Thermo Fisher Scientific Full time

**Product Specialist (Life Science Consumables)**

When you are a part of the team at Thermo Fisher Scientific, you will do important work. Surrounded by collaborative colleagues, you will have the support and opportunities that only a global leader can give you. Our respected, growing organization has an outstanding strategy for the near term and beyond. Take your place on our strong team and help us make meaningful contributions to the world.

Joining us as part of a driven team that shares your passion for exploration and discovery. With revenues of $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make the world healthier, cleaner, and safer.

**Location/Division Specific Information**

**How will you make an impact?**

**What will you do?**

The role of a Product Specialist involves managing the development and commercialization of life sciences consumable products including, but not limited to, life science labware and storage, clinical, diagnostic and bioproduction consumables, and others.

Key responsibilities of a Product Specialist may include:

- ** Product Strategy**: Developing and implementing a product strategy that aligns with the company's goals and market needs. This involves conducting market research, identifying customer requirements, and defining the product positioning. In addition to managing existing product portfolio, you are responsible for sourcing new brands and new products to meet our market’s needs.
- ** Market Analysis**: Conducting market analysis to understand customer needs, competitive landscape, and industry trends in order to identify market opportunities, develop pricing strategies, and differentiate the product in the market.
- ** Go-to-Market Planning**: Developing go-to-market strategies, including product positioning, messaging, and launch plans. This involves collaborating with marketing and sales teams to build marketing materials, sales tools, and training programs.
- ** Competitive Analysis**: Conducting competitive analysis to identify market trends, benchmark against competitors, and stay informed about industry developments. The information will be used to devise product strategy and make data-driven decisions.
- ** Sales Support**: Providing sales teams with product knowledge, training, and support to effectively promote and sell the products. This includes participating in customer meetings, demonstrations, and conferences to showcase the product's features and benefits.
- ** Customer Relationship Management**: Building and maintaining positive relationships with key customers, opinion leaders, and industry experts. This involves capturing customer feedback, understanding their needs, and incorporating their input into product development and improvement plans.
- ** Product Performance Monitoring**: Monitoring and analyzing key product metrics, such as sales performance, market share, customer satisfaction, and product lifecycle. This information is used to identify areas for improvement, drive product enhancements.
- ** Regulatory Compliance**: Ensuring that products follow relevant regulatory standards and guidelines, such as ISO, FDA, and other industry-specific regulations. This involves working closely with regulatory affairs teams to ensure compliance throughout the product lifecycle.

**How will you get here?**
- Possess at least a Bachelor’s Degree in life sciences or related fields with experience in research and/or handling various laboratory equipment /consumable. MSc/PhD holders in the related fields will be of advantage.
- Experience in life science lab is preferable.
- 3+ years prior experience in laboratory consumables /equipment sales, product management, and/or distributor management.
- Skills in new-age technologies, for example data analytic and programming tools, is advantageous.
- Willing to travel up to 25% of the time.
- Possesses good presentation and communication skills, positive outlook, great teammate, driven and self-motivated.

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