Customer Service Consultant

Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs - Maintain good communication and cooperation with relevant departments - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and...

Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive...

Job description - Responsibility: The CSS represents the client and is the face of the brand to the outside world. - Quality and a Passion for Excellence: We always want to shoot for the best possible result. The CSS is expected to project a professional company image through various communication channels. Overview of CSS Role: - CSS represents the brand,...

**Job Purpose** - To look after the foreign money exchange retail stores. - To sell foreign currencies to people at the airport at our stores. **Requirements**: - Can speak English and communicate with client. - Good personality. - Good with numbers. - Able to work independently. - Good integrity as dealing with monies. **Salary**: Up to RM2,925.00 per...

**Join Start iiX's Elite Team as an Insurance Consultant!** **Position**: Insurance Consultant **Location**: Johor, Putrajaya, Penang **Type**: Full-time **Salary**:RM3,000 and above **Why Choose Us?** - Lead the industry with top-notch insurance solutions. - Grow in a supportive, dynamic environment. - Shape the future with our innovative...

Responsibilities **Overview of CSS Role**: - CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times - Customer concerns must be...

To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution. **Job Type**: Contract Contract length: 12 months **Salary**: From RM1,800.00 per month **Benefits**: - Maternity leave Schedule: - Monday to Friday Supplemental pay types: - Commission...

Work experience: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a ‘must’ but would be a distinct advantage Required...

**Responsibilities**: - Plan and monitor supply chain operations. - Ensure premises, assets and communication ways are used effectively. - Utilize logistics IT to optimize procedures. - Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements. - Monitor orders and arrange stocking of raw materials and...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa BPO Voice Process Customer service advisor BPO Skills BPO Operations Customer Care BPO Call center inbound and outbound...

Job Title: Consultant Management (Food Background) Location: Penang, Malaysia Job Type: Full Time, On-site Salary Range: RM 2500 per month Minimum Qualification: Bachelor's degree Years of Working Experience: 1 year We are seeking a highly motivated and skilled Consultant Management professional with a background in Food Science to join our team in...

_**URGENT!**_ **Location**:Georgretown, Pulau Pinang **Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to...

Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and among colleagues. - Provide excellent front-line service with professionalism. **Requirements**: - Share a positive attitude with fellow colleagues and team player. - Fresh graduates/Entry level applicants are encouraged to apply. - Friendly and...

Ensure service delivered to our customers meets contractual Key Performance Indicator(‘KPIs’) - Respond to customer inquiries. - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. - Listen attentively to customer needs and concerns; demonstrate empathy...

**Job Title: SAP FI Consultant** **Company Overview**: Join a dynamic team at [Big4 Firm], a leading global professional services firm providing comprehensive advisory, tax, and assurance services to clients. We offer unparalleled opportunities for growth, development, and career advancement in a collaborative and innovative environment. **Position...

Role - Customer Service Job location Bayan Lepas, Penang / George Town PERMANENT WITH CLIENT PAYROLL Allowance - Language Allowance Qualification: Freshers/ upto 1-2 year experience in customer support is preferred Shift: Rotational shift **Salary**: RM1,000.00 - RM3,500.00 per month Application Question(s): - Willing to work in Penang...

**Requirements** - Fluent in the required language Mandarin & English (speaking, reading, and writing) - Analytical skills for resolving complex issues. - Proficient in navigating multiple systems and tools. - Self-managing in fast-paced environments. - Embraces challenges and takes on additional responsibilities. - Maintains professionalism and composure...

**Title: Customer Service Executive** - Handling inbound call and other general enquiries, escalation support. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM2,800.00 - RM3,800.00 per month **Benefits**: - Health insurance - Opportunities...

Role - Customer Service Japanese Job location Bayan Lepas, Penang / George Town PERMANENT WITH CLIENT PAYROLL Allowance - Language Allowance Japanese Qualification: Freshers/ upto 1-2 year experience in customer support is preferred Native or N2 Shift: Rotational shift **Salary**: RM5,000.00 - RM10,000.00 per month Application Question(s): - Willing...

Job Description: We are seeking a motivated and enthusiastic Customer Service Representative to join client's Guest Hosting team. In this role, you will be responsible for providing exceptional customer support on behalf of our esteemed client. As a key representative, you will be the first point of contact for guests and customers, ensuring their queries...