Client Onboarding Analyst

3 weeks ago

Kuala Lumpur, Malaysia ThinkMarkets Full time

ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24 hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products, thus providing our clients with the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms.

We are looking for Client Onboarding Analysts proficient in English based at our Kuala Lumpur office. This role is part of our global support team. You will ensure efficient onboarding within SLAs, strict KYC, and AML checks, and support internal Compliance, Payments, Customer Services, and Sales teams with due diligence and transaction monitoring.

**Responsibilities**:

- Review, process, verify, and manage the client onboarding journey.
- Conduct electronic checks, including PEP and sanction checks.
- Liaise with clients when required, ensuring an efficient onboarding experience.
- Address all internal and external inquiries relating to client onboarding.
- Identify and monitor potential Politically Exposed Persons or Sanctioned individuals for KYC and risk purposes.
- Proactively engage with client-facing departments to inform them about client onboarding, policy, process, and procedure changes.
- Ensure all client communications and records are accurate and up to date.
- Produce reports and Management Information for company leadership.
- Ensure adherence to departmental SLAs.
- Conduct account maintenance activities, including annual reviews and client data refresh.
- Meet ongoing training plans.

**Requirements**:

- Minimum 1-year experience in AML and KYC functions in a financial services company.
- Experience using digital technologies for e-KYC and managing financial crime.
- Previous experience with end-to-end AML/KYC processes, including Onboarding, transaction monitoring, and client screening.
- Ability to work within a highly regulated environment.
- Understanding of Financial Crime prevention and Know Your Customer requirements.
- Understanding of the regulatory environment, including applicable regulations in different scenarios, best practices in the implementation of regulatory-ready processes, and available tools and technologies.
- Excellent analytical, oral, and written communication skills in English. Additional languages are preferred.
- Ability to work shifts, including holidays and weekends.

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