Business Development Specialist, Pen

3 months ago

Bayan Lepas, Malaysia DSV Full time

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 78406
Time Type: Full Time

**Purpose of Position**

BD must develop the customer growth potential by driving end-to-end and value-added solutions selling across all Products and providing a unique customer experience with superior customer focus within the Branch. BD is also to develop new prospect customers with potentials within the Northern Region.

**Key Tasks**

**Sales Management**
- Ensure all global sales policies, processes, and guidelines.

**Customer Engagement**
- Drive growth of the Existing and New Accounts by ensuring appropriate collaboration within Sales and across Product functions.
- Strengthen the customer relationship with customer stakeholder engagement in the Branch.
- Focus on selling end-to-end and value-added solutions across all Products according to the strategic priorities defined in the Account Growth Plan.
- Personally engage with all key decision makers within the Business Unit.

**Sales Planning**
- Daily cold calls and customer visits are required to probe customers to generate/qualified leads to build Opportunity pipelines.
- Propose account targets especially new accounts that does not have trading with the company for new business Growth.

**Sales Review**
- Weekly review meetings on account pipelinea (including Adhoc and RFQ’s), activities and performance.
- Review up-trading, down-trading, loss-making and newly gained trade lanes monthly and take corrective actions where applicable.
- Ensure any concerns and/or complaints of the allocated Accounts are timely escalated to related stakeholders or departments.

**Collaboration and Transparency**
- Drive collaboration among all product departments across the Branch
- Ensure account growth plan is understood and supported across the Branch.
- Use MS Dynamic for all opportunities, including timely entry and assignment of sales cycles (months ahead of receiving the RFQ from customer), setting correct volumes and flags.

**Processes, Risk & QHSE Compliance**
- Ensure SLA’s & SOP’s are on SharePoint / ShareDrive and regularly maintained.
- Driving the contract negotiations to achieve best terms and conditions in accordance with company policy and ensure that signed contracts and addendums are properly stored in contract management system.
- Drive data quality improvement in MS Dynamics.
- Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment as documented in SharePoint and follow all requirements as set out in the QHSE policy.
- Ensure that day to day activities embrace sustainability, health and safety, reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

**Job Requirements**
- Degree in Business Admin, Economics, Marketing or Logistics preferred
- Minimum 1-2 years in a sales role
- 1-2 years of work experience (minimum) or fresh grads can be considered
- Fluent in English is mandatory (written and spoken)
- Conversational in languages relevant for the assigned accounts
- Other languages (written and spoken) are a plus
- Good knowledge of Microsoft® Office Software (Excel®, Word, PowerPoint® and others)
- Good communication, presentation, negotiation, and interpersonal skills.
- Takes ownership of managing the account (performance, financials, operational excellence)
- Focuses and understand on the customer’s expectations/constraints and strategy and adapts different approach accordingly
- Follows and acts on market trends and industry developments

**DSV - Global transport and logistics**

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

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