Restaurant Supervisor #hot Pot Restaurant #setia
3 weeks ago
Scheduling restaurant staff and delegating tasks.
- Hiring, training and managing restaurant staff.
- Ordering food & drink supplies.
- Supervising the preparation, display and delivery of food and drinks.
- Ensuring prompt and friendly customer service.
- Maintaining quality and service standards.
- Ensuring all staff are knowledgeable about menu offerings and individual ingredients.
- Educating staff about potential food allergies and how to make customers aware of these ingredients.
- Reducing operational costs.
- Increasing productivity.
- Ensuring all staff follow strict personal safety, food safety and food storage guidelines.
- Supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards.
- Managing inventory.
- Interacting with restaurant guest to gauge satisfaction and improve customer service.
- Responding to customer feedback and resolving conflicts effectively.
- Arranging group events and ensuring the restaurant and staff meet service and food expectations.
- Authorizing refunds or other equivalent options.
- Chairing weekly staff meetings to motivate staff and ensure they are all meeting restaurant standards and expectations.
- Handling staff payroll, vacation requests and other administrative duties related to restaurant operations.
**Job Requirements**:
- Applicable to all level of educations.
- At least 2 years of experience in related field
- **Immediately start would be an added advantage.**
**Salary**: RM3,500.00 - RM4,500.00 per month
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Kempas: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Restaurant Management: 2 years (preferred)
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